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HP unix manual HP-UX Troubleshooting Flowchart

Models: unix

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Troubleshooting Specs Install Block Diagram Pin No Signal Description Fan Faults and Warnings Configuration Resetting the Workstation Running ODE-Based Diagnostics Boot Command Notations

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Troubleshooting

Flowcharts for Troubleshooting

Figure 3-4. HP-UX Troubleshooting Flowchart

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Chapter 3

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HP unix manual HP-UX Troubleshooting Flowchart

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Contents

Service Handbook Hewlett-Packard Warranty Statement Restricted Rights Legend Printing History Contents Troubleshooting Field Replaceable Units Block Diagram Boot Console Handler Product Specifications Regulatory and Safety Statements Related Documentation Glossary Contents Figures Figures Tables Tables Product Information Chapter Overview Key Features of the B2000 WorkstationFeature Description Product Description Chapter Front Panel Components System LCD Hard Disk Drives Power SwitchInternal Storage Devices CD Drive Feature Purpose Floppy Disk Drive Features Floppy Disk Drive Optional Rear Panel Components Rear Panel Components Serial I/O Pins Monitor ConnectorSerial Connectors Pin No Signal Description LAN Connector USB ConnectorsParallel Connector Audio Electrical Specifications Audio ConnectorsTOC Button Security Loop Security Loop Components Power Cord Connector Monitors USB HP Keyboard Keyboard and MouseUSB HP Mouse Operating System Overview Memory Memory Failures Configuration System Hardware Configurations Workstation ConfigurationsHard Disk Drive Configuration Configuring a Hard Disk Drive as a File System Adding a Hard Disk Drive as a File System Scanning the system’s hardware Removing a Hard Disk Drive as a File System Scanning the system’s hardware CD Drive Configuration Floppy Disk Drive Optional Configuration Memory Memory Slot Numbers and Loading Sequence Cards Slot Bits, 5V, 33MHz Monitor-Type Selection Troubleshooting Flowcharts for Troubleshooting Main Power on LCD Troubleshooting Flowchart Console Troubleshooting Flowchart Bootable Device Troubleshooting Flowchart HP-UX Troubleshooting Flowchart Identifying LCD-Indicated Conditions Dddddddddddddddd Fan Numbers and Corresponding Names Fan Faults and WarningsFan Number n Name of the Fan Fan Locations Dealing with a Boot Failure Searching for Bootable Media Stable Storage Supported Boot Paths Boot Command NotationsISL Environment Selftest Failures Ostat Code Chassis CodesChassis Codes for the B2000 Workstation Message Description Memory break trap CPU n is starting its interval timer Monarch CPU failed Eeprom Stable store hardware version doesn’t FRU CPU n is starting its data cache miss Try to find a single memory bank to use Dimm table is full--cannot add new Insufficient error-free memory to Memory ECC test failed to detect Multiple memory errors detected Error detected during boot device I/O Cannot re-establish communications with Initializing serial LDB port as console Monarch CPU is starting the late Look for built-in graphics card Lpmc Transfer of Control caused entry to PCI data parity error. I/O error log word PCI device asserted SERR# multiple While processing another Hpmc Memory Failures Running System Verification Tests Messages similar to the following appear Running ODE-Based Diagnostics Using the PIM Dump Tool to Decode HPMCs Running ODE-Based Diagnostics Field Replaceable Units Field Replaceable Units Exploded View Diagram Tools Required Non-Exchange Part Numbers Exchange and Non-Exchange Part NumbersExchange Part Numbers Part Number Description Non-Exchange Part Numbers FRU Removal and Replacement Opening the Front Panel Front PanelClosing the Front Panel Left Side Panel Opening the Left Side Panel Closing the Left Side Panel Removing the Power Switch/LCD Assembly Power Switch/LCD AssemblyReplacing the Power Switch/LCD Assembly Removable Media Devices Removing and Replacing a CD Drive Front of the Workstation with the Front Panel Removed Installing the CD Drive Tightening the Bracket Screws 11. Replacing the CD Drive Bay’s Rear Cover Removing a Floppy Disk Drive 12. Removing the Floppy Disk Drive Bay’s Rear Cover 13. Front of Workstation with the Front Panel Removed 15. Installing the Floppy Disk Drive Blank and Bracket Replacing or Installing a Floppy Disk Drive 17. Replacing the Floppy Disk Drive Bay’s Rear Cover 18. Removing the Floppy Disk Drive Bay’s Rear Cover 20. Removing the Floppy Disk Drive Bracket and Blank 21. Installing the Floppy Disk Drive 23. Plugging in the Power and Data Cables Hard Disk Drives Removing a Hard Disk Drive 25. Location of the Hard Disk Drives 27. Removing the Hard Disk Drive from Its Bracket Replacing or Installing a Hard Disk Drive 29. Location of the Hard Disk Drives 30. Removing the T-15 Torx Mounting Screws 33. Positioning the Hard Disk Drive Assembly 34. PCI Card Slot Numbering and Capabilities 36. I/O Slot Numbering Removing I/O Cards Replacing or Installing I/O Cards 37. Removing the I/O Card Battery 38. Location of the Real Time Clock Module Memory DIMMs Removing Memory DIMMs Replacing or Installing Additional Memory DIMMs 41. Removing Memory Cards 42. System Board View Step Fully seated in the connector Power Supply Removing the Power Supply Replacing the Power Supply Voltage Regulator Modules Removing a Voltage Regulator Module 48. The Voltage Regulator Modules Replacing a Voltage Regulator Module 49. Master and Slave Voltage Regulator Modules Fans Removing the I/O Fan 51. Removing the Air Divider Removing the System Fan Replacing the I/O FanReplacing the System Fan Speaker Removing the Speaker 55. Removing the Speaker from the Mounting Bracket Replacing the Speaker System Board Tray Assembly Removing the System Board Tray Assembly 56. Screws Holding the System Board Tray Assembly in Place Replacing the System Board Tray Assembly Chapter 131 FRU Removal and Replacement 132 Block Diagram Functional Block Diagram of the B2000 Workstation Boot Console Handler 136 Boot Console Handler Features 138 Chapter 139 140 Chapter 141 Accessing the Boot Console Handler From the time this message appears to press a key Booting the Workstation Following prompt will appear Temporarily suspends the search Searching for Bootable MediaContinues the search Resetting the Workstation Type Specification Format Displaying and Setting PathsMnemonic Style Notation for Boot Paths System Paths Default B2000 paths are Displaying and Setting the Monitor Type Monitor Command Displaying the Current Monitor Configuration Setting the Monitor Type Setting the Monitor Type with SAM Chapter 153 Setting the Monitor Type at Power On Troubleshooting Monitor Problems Displaying the Current Memory Configuration Memory Information Sample Displaying the Status of the I/O Slots Setting the Auto Boot and Auto Search Flags Displaying and Setting the Security Mode Displaying and Setting Fastboot Mode Displaying the LAN Station Address Displaying PIM Information Displaying System InformationStable Storage Invoking ISL from the Boot Console Handler ISL Environment ISL User Commands Obtaining and Updating System Firmware Obtaining and Updating System Firmware 166 Product Specifications Environmental Specifications Input Power Electrical SpecificationsLine Power Electrical Specifications 170 Regulatory and Safety Statements Appendix Overview Declaration of Conformity According to ISO/IEC Guide 22 and EN Emissions Regulations For FCC B Applications Appendix B 175 Third-Party Emissions Regulations Compliance Special Regulatory and Safety InformationLaser Safety Statement U.S.A. Only Acoustics Electrostatic Discharge ESD Precautions Warnung Related Documentation HP CE Training CD-ROM Glossary Attachment unit interface Bootstrap service See boot Glossary Central Processing Unit CPU Command argumentChild directory See subdirectory 184 Dual In-line Memory Module a Diskette See floppy diskette 186 187 188 LAN station address See local area network station address See also home directory Mouse pointer See pointer 191 192 193 194 195 196 197 198 Index 200 Index 201 Slots, 17, 23 Index 203 204

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