Issues

Solutions and Explanations

 

 

No Picture, No Video

 

 

 

 

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

The TV will not turn on.

• Make sure the wall outlet is working.

• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns on, refer to “The

 

 

remote control does not work” below.

 

 

 

• Ensure the Sleep Timer is set to Off in the Time menu.

The TV turns off automatically.

• If your PC is connected to the TV, check your PC power settings.

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

 

• When watching TV from an aerial or cable connection, the TV will turn off after 10 ~ 15 minutes if there is no signal.

 

 

 

• Check cable connections (remove and reconnect all cables connected to the TV and external devices).

 

• Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the connections to the TV

There is no picture/video.

input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.

• Make sure your connected devices are powered on.

 

 

• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.

 

• Reboot the connected device by reconnecting the device’s power cable.

 

 

Aerial (Air/Cable) Connection

 

 

 

 

• Make sure the Aerial cable is connected securely.

The TV is not receiving all channels.

• Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU - System - Setup (Initial

setup) and wait for all available channels to be stored.

 

 

• Verify the Aerial is positioned correctly.

 

 

The picture is distorted: macro block

• Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and

action movies.

error small block, dots, pixelization

• A low signal can cause picture distortion. This is not a TV issue.

 

 

 

Others

 

 

 

The picture will not display in full

• HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.

• Black bars on the top and bottom will appear during movies that have aspect ratios different from your TV.

screen.

• Adjust the picture size options on your external device or TV to full screen.

 

 

 

 

• Replace the remote control batteries with the poles (+/–) in the right direction.

The remote control does not work.

• Clean the sensor’s transmission window on the remote.

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote control

• Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for

doesn’t turn the TV on or off, or

the SAMSUNG TV code.

adjust the volume.

 

 

 

A “Mode Not Supported” message

• Check the supported resolution of the TV, and adjust the external device’s output resolution accordingly.

appears.

 

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

The TV Signal Information is

 

unavailable in the Self Diagnosis

• This function is only available with digital channels from an Aerial / RF / Coax connection.

Test menu.

 

 

 

TV is tilted to the right or left side.

• Remove the stand base from the TV and reassemble it.

 

 

There are difficulties assembling the

• Make sure the TV is placed on a flat surface. If you can not remove the screws from the TV, please use a magnetized

stand base.

screw driver.

 

 

The Broadcasting menu is grey out

• The Broadcasting menu is only available when the TV source is selected.

(unavailable).

 

 

 

English

English - 11

[UF40005000S-XH]BN68-04904C-02L09.indb 11

2013-11-20 ￿￿ 4:50:13

Page 11
Image 11
Samsung UE28F4000AWXXH Remote control does not work below, Ensure the Sleep Timer is set to Off in the Time menu, Others

UE22F5000AWXXC, UE28F4000AWXXH, UE19F4000AWXBT, UE19F4000AWXXC, UE22F5000AWXXH specifications

The Samsung UE28F4000AWXBT, UE22F5000AWXZF, UE19F4000AWXXH, UE28F4000AWXXC, and UE22F5000AWXBT are a series of compact and energy-efficient LED televisions designed to deliver quality viewing experiences in smaller spaces. These models are particularly well-suited for bedrooms, kitchens, or even as secondary TVs in living rooms.

One of the standout features of these Samsung models is their HD resolution, offering crisp visuals with vibrant colors and sharp detail. The 28-inch and 22-inch screens cater to various preferences, while the 19-inch option is ideal for smaller areas. All models utilize LED backlighting technology, ensuring uniform brightness and improved energy efficiency compared to traditional LCD screens.

Samsung has incorporated their HyperReal Engine into these TVs, which enhances image quality through superior picture processing. This results in improved contrast, color accuracy, and clarity, providing viewers with an immersive experience. Additionally, the Wide Color Enhancer technology expands the color palette, ensuring that even the most nuanced shades are portrayed vividly.

In terms of connectivity, these models come equipped with multiple HDMI and USB ports, allowing seamless integration with various external devices such as gaming consoles, Blu-ray players, and USB storage devices. This flexibility enables users to access a wide range of content, making it easier to enjoy movies, shows, and games.

The design of the televisions is sleek and minimalistic, with thin bezels that maximize screen space and complement contemporary home décor. The lightweight construction makes them easy to mount on walls or place on stands, providing versatility in placement.

Another noteworthy characteristic of these Samsung models is their energy efficiency ratings, which contribute to lower electricity bills without compromising performance. They also feature eco-friendly modes that reduce power consumption, making them a responsible choice for environmentally conscious consumers.

In summary, the Samsung UE28F4000AWXBT, UE22F5000AWXZF, UE19F4000AWXXH, UE28F4000AWXXC, and UE22F5000AWXBT televisions combine high-definition visuals, advanced color technologies, and various connectivity options in a compact package. These features, along with their energy efficiency, make them ideal selections for those seeking quality entertainment in smaller spaces.