6

Table 6-10. Exception Log Event Codes

Log Event

 

 

 

 

Code

 

 

Possible Cause and Resolution

Eventª1º

This is an event logged on every initialization of the Ethernet Interface. This

Powerup

event is meant to indicate the boundaries between Restarts. By checking the

 

count for this event, you may find how many Restarts are occurring. This

 

event never causes the STATUS LED to go OFF.

 

Entry 2 indicates the type of system initialization, as described below:

 

0

Normal Ethernet Interface startup(operational state).

 

 

1

Soft Switch EntryUtility.

 

 

 

 

2

Factory Network TestUtility.

 

 

3

Field Network TestUtility. Field Network Test has been explicity

 

 

 

requested

 

 

 

4

Software Load Utility selected.

 

Entry 3 indicates the event that caused the system initialization to occur:

 

 

0

Normal powerup.

 

 

1

Restart request through pushbutton.

 

 

2

Load request through pushbutton.

 

 

3

Station Manager restart request.

 

 

4

Station Manager load request.

 

5

Automatic restart due to system error (see preceding log event 2).

 

 

6

Automatic load due to system error (see preceding log event 2).

 

 

7

Entry from loader.

 

 

8

Ethernet Interface restarted itself after receiving Soft Switch

 

 

 

parameters from the CPU which are different from the

 

 

parameterscurrently in use.

 

 

Entry 4 shows the state of Soft Switches that may limit the extent of operation

 

 

of the Ethernet Interface.

 

 

 

Entry 4

LAN Online

BPOnline

 

 

 

 

0

YES

YES

 

 

 

 

1

YES

NO

 

 

 

 

2

NO

YES

 

 

3

NO

NO

 

 

 

 

Event ª2º

This event is logged by the system when a catastrophic system erroroccurs.

System events

Check for the value of the system error in Entry 2 of the log event and follow

 

the instructionsbelow.

 

 

System Error: 01

 

 

 

ªLANPROM/softwaremismatch;running soft Sw utilº

 

This error indicates that incorrect software has been loaded into the

 

Ethernet Interface. Entry 3 indicates the lowest required RAM software

 

version; Entry 4 indicates the actual RAM software version. The system

 

cannot initialize with incorrect software. Check that the proper Ethernet

 

Interface software is being downloaded by the GSM. If the Ethernet

 

Interface PROM firmware has been recently upgraded, be sure that

 

compatible software is being downloaded. This fault causes entry into

 

the Soft Switch EntryUtility.

 

 

System Error: 02

 

 

 

ªLANPROM/softwaremismatch;running soft Sw utilº

 

This error indicates that the loaded Ethernet Interface software requires a

 

higher revision of the PROM firmware than is installed on the Ethernet

 

Interface. Entry 3 indicates the lowest required PROM firmwareversion;

 

Entry 4 indicates the actual installed PROM firmwareversion.

GFK-1004B

Chapter 6 Troubleshooting

6-11

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GE GFK-1004B user manual Exception Log Event Codes, Log Event Code Possible Cause and Resolution