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6 |
Table 6-10. Exception Log Event Codes
Log Event |
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Code |
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| Possible Cause and Resolution | |
Eventª1º | This is an event logged on every initialization of the Ethernet Interface. This | |||
Powerup | event is meant to indicate the boundaries between Restarts. By checking the | |||
| count for this event, you may find how many Restarts are occurring. This | |||
| event never causes the STATUS LED to go OFF. | |||
| Entry 2 indicates the type of system initialization, as described below: | |||
| 0 | Normal Ethernet Interface startup(operational state). | ||
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| 1 | Soft Switch EntryUtility. |
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| 2 | Factory Network TestUtility. |
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| 3 | Field Network TestUtility. Field Network Test has been explicity | ||
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| requested |
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| 4 | Software Load Utility selected. | ||
| Entry 3 indicates the event that caused the system initialization to occur: | |||
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| 0 | Normal powerup. |
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| 1 | Restart request through pushbutton. | ||
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| 2 | Load request through pushbutton. | ||
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| 3 | Station Manager restart request. | ||
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| 4 | Station Manager load request. | ||
| 5 | Automatic restart due to system error (see preceding log event 2). | ||
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| 6 | Automatic load due to system error (see preceding log event 2). | ||
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| 7 | Entry from loader. |
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| 8 | Ethernet Interface restarted itself after receiving Soft Switch | ||
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| parameters from the CPU which are different from the | ||
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| parameterscurrently in use. |
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| Entry 4 shows the state of Soft Switches that may limit the extent of operation | |||
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| of the Ethernet Interface. |
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| Entry 4 | LAN Online | BPOnline |
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| 0 | YES | YES |
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| 1 | YES | NO |
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| 2 | NO | YES |
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| 3 | NO | NO |
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Event ª2º | This event is logged by the system when a catastrophic system erroroccurs. | |||
System events | Check for the value of the system error in Entry 2 of the log event and follow | |||
| the instructionsbelow. |
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| System Error: 01 |
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| ªLANPROM/softwaremismatch;running soft Sw utilº | |||
| This error indicates that incorrect software has been loaded into the | |||
| Ethernet Interface. Entry 3 indicates the lowest required RAM software | |||
| version; Entry 4 indicates the actual RAM software version. The system | |||
| cannot initialize with incorrect software. Check that the proper Ethernet | |||
| Interface software is being downloaded by the GSM. If the Ethernet | |||
| Interface PROM firmware has been recently upgraded, be sure that | |||
| compatible software is being downloaded. This fault causes entry into | |||
| the Soft Switch EntryUtility. |
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| System Error: 02 |
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| ªLANPROM/softwaremismatch;running soft Sw utilº | |||
| This error indicates that the loaded Ethernet Interface software requires a | |||
| higher revision of the PROM firmware than is installed on the Ethernet | |||
| Interface. Entry 3 indicates the lowest required PROM firmwareversion; | |||
| Entry 4 indicates the actual installed PROM firmwareversion. |
Chapter 6 Troubleshooting |