6

Table 6-10. Exception Log Event Codes - Continued

Log Event

 

Code

Possible Cause and Resolution

Eventª1bº

This event is logged by the Service Request Transfer Protocol(SRTP) Server mod-

SRTP Server

ule when an exceptional condition occurs. Entry 1 will always be zero.

events

Entry 2 contains a code unique to each type of unexpected event. Entry 3 con-

 

tains a code identifying the SRTP Server software component which logged the

 

event.

 

Entries 4, 5, and 6 identify additional information specific to the type of event de-

 

scribed in entry 2.

 

Entry 2 codes are given below.

1ªLANdatamemory exhausted-checkparms;resumingº Internal error: QCreate failed to create a queue header.

2ªLANdatamemory exhausted-checkparms;resumingº

Internal error: Failed to QAlloc a buffer. Entry 4 contains the buffer size in bytes.

3ªLANI/Fcan'tinit-checkparms; running soft Sw utlº

Internal error: Failed to PoolAlloc a buffer pool. This event causes the Ethernet Interface to restart. If this error occurs within the first 60 seconds after the Ethernet Interface was restarted or power cycled, the automatic restart will force the Ethernet Interface into the Soft Switch Entryutility.

4ªLANdatamemory exhausted-checkparms;resumingº

Internal error: Failed to BuffAlloc a buffer. Entry 4 contains the buffer size in bytes.

6ªLANsystem-softwarefault;resumingº

Internal error: An endpoint identifier other than that of the parent has appeared in a context in which a parent endpoint is expected. Entry 4 contains the offending endpoint identifier.

7ªLANsystem-softwarefault;resumingº

A TCP error event was issued to the SRTP Server. In many cases there may be a log entry immediately preceding this one which has an event code of ª0x12º; this entry may indicate the reason for sending the TCP error event. Entry 4 contains the number of the local endpoint (0H-0fH) to which the error was issued.

8ªLANsystem-softwarefault;resumingº

Internal error: Failed to tcpmopen a parent endpoint as part of SRTP Server task initialization. As a result, any incoming TCP connections to SRTP will be rejected by TCP (via RST).

9ªLANsystem-softwarefault;resumingº

Internal error: Failed to tcpaccept an incoming TCP connection.

aªLANsystem-softwarefault;resumingº

Internal error: Failed to tcpattach an endpoint identifier to an incoming TCP connection.

bªLANsystem-softwarefault;resumingº

An attempt to tcpread from a TCP connection failed. Entry 4 contains the number of bytes requested to read. Entries 5 and 6 are a segment:offset base address of the memory to receive the read bytes.

cªLANsystem-softwarefault;resumingº

An attempt to tcpwr to a TCP connection failed. Entry 4 contains the number of bytes requested to write. Entries 5 and 6 are a segment:offset base address of the memory to supply the written bytes.

dªLANsystem-softwarefault;resumingº

Internal error: Detected a NULL mailbox pointer.

GFK-1004B

Chapter 6 Troubleshooting

6-27

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GE GFK-1004B user manual Exception Log Event Codes