Chapter 5 Replaceable Parts

How To Order A Part

Contacting Hewlett-Packard

Depending on where you are in the world, there are one or more ways in which you can get parts or parts information from Hewlett-Packard.

•Outside the United States, contact your local HP sales office.

•Within the United States, we encourage you to order replacement parts or request parts information directly by telephone or mail from the HP Support Materials Organization, using the telephone numbers or address listed on the next page. (You can also contact your local HP sales office. HP sales offices are listed at the back of this package.)

By telephone:

–For Parts Ordering use our toll-free number, (800) 227-8164, Monday through Friday (except Holidays), 6 a.m. to 5 p.m. (Pacific Time).

If you need a part in a hurry, an extra-cost Hotline phone ordering service is available 24 hours a day. Use the toll-free number above at the times indicated; at other times, use (916) 785-8460.

–For Parts Identification Assistance, call us at (916) 783-0804

Our Parts Identification hours are from Monday through Friday, 6 a.m. to 5 p.m. (Pacific Time).

For mail correspondence, use the address below:

Hewlett-Packard

Support Materials Roseville

P. O. Box 1145

Roseville, CA 95661-1145

5

Assembly-Level Service Guide

5-5