Step 3: Can you print from a program? ............................................................................. | 118 |
Step 4: Does the job print as expected? ............................................................................ | 119 |
Step 5: Does the printer select the trays? ......................................................................... | 120 |
Solving general printing problems ...................................................................................................... | 122 |
Control-panel message types ............................................................................................................. | 125 |
Control-panel messages ..................................................................................................................... | 126 |
Guidelines for using paper .................................................................................................................. | 141 |
Printing special pages ........................................................................................................................ | 142 |
Common causes of jams .................................................................................................................... | 143 |
Jam locations ...................................................................................................................................... | 144 |
Jam recovery ..................................................................................................................... | 144 |
Clearing jams ...................................................................................................................................... | 145 |
Clearing jams from the input-tray areas ............................................................................ | 145 |
Clearing jams from the print-cartridge area ....................................................................... | 146 |
Clearing jams from the output-bin areas ........................................................................... | 148 |
Clearing jams from the optional duplexer .......................................................................... | 150 |
Solving repeated jams ....................................................................................................... | 151 |
Troubleshooting print-quality problems .............................................................................................. | 153 |
Print-quality problems associated with media ................................................................... | 153 |
Print-quality problems associated with the environment ................................................... | 153 |
Print-quality problems associated with jams ...................................................................... | 153 |
Image defect examples ...................................................................................................... | 153 |
Light print (partial page) ..................................................................................................... | 155 |
Light print (entire page) ...................................................................................................... | 155 |
Specks ............................................................................................................................... | 155 |
Dropouts ............................................................................................................................ | 156 |
Lines ................................................................................................................................... | 156 |
Gray background ............................................................................................................... | 157 |
Toner smear ....................................................................................................................... | 157 |
Loose toner ........................................................................................................................ | 158 |
Repeating defects .............................................................................................................. | 158 |
Repeating image ................................................................................................................ | 159 |
Misformed characters ........................................................................................................ | 159 |
Page skew ......................................................................................................................... | 159 |
Curl or wave ....................................................................................................................... | 160 |
Wrinkles or creases ........................................................................................................... | 160 |
Vertical white lines ............................................................................................................. | 161 |
Tire tracks .......................................................................................................................... | 161 |
White spots on black .......................................................................................................... | 162 |
Scattered lines ................................................................................................................... | 162 |
Blurred print ....................................................................................................................... | 163 |
Random image repetition ................................................................................................... | 163 |
Troubleshooting network printing problems ....................................................................................... | 165 |
Troubleshooting common Windows problems .................................................................................. | 166 |
Troubleshooting common Macintosh problems ................................................................................. | 167 |
Troubleshooting Linux problems ........................................................................................................ | 169 |
Troubleshooting common PostScript problems ................................................................................. | 170 |
General problems .............................................................................................................. | 170 |
Appendix A Supplies and accessories | |