Clearing jams from the input-tray areas | HP 5200 guide

Clearing jams

When clearing jams, be very careful not to tear the media. If a small piece of media remains in the printer, it could cause additional jams.

The SHOW ME HOW control-panel menu includes a page that shows how to clear jams. See Show Me How menu.

Clearing jams from the input-tray areas

NOTE To remove media from the tray 1 area, slowly pull the media out of the printer. For all other trays, complete the following procedure.

1.Slide the tray out of the printer, and remove any damaged paper from the tray.

2.If the edge of the paper is visible in the feed area, slowly pull the paper down and out of the printer. If the paper is not visible, look in the top cover area.

NOTE Do not force the paper if it will not move easily. If the paper is stuck in a tray, try removing it through the tray above (if applicable) or through the top-cover area.

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HP 5200 manual Clearing jams from the input-tray areas

Contents

HP LaserJet 5200 Series printers Page HP LaserJet 5200 Series printers Trademark Credits Copyright and License HP Customer Care Online Services HP support and information for Macintosh computers Table of contents Printing tasks Input/output I/O configuration To load tray Maintenance Problem solvingManaging the printer Appendix a Supplies and accessories Appendix B Service and support Appendix C SpecificationsAppendix D Regulatory information 223 Appendix F Printer commandsAppendix E Working with memory and print server cards 221 Xii Printer basics Guide Description Quick access to printer information MB RAM Printer at a glance Feature Description Features at a glance Supplies Accessibility Printer parts Walkaround Interface ports Operating system PCL 5e Driver AutoconfigurationPrinter software Printer drivers Update Now HP Driver PreconfigurationAdditional drivers Opening the printer drivers Software for Macintosh computersOperating System PostScript Printer Description PPD files Installing Macintosh printing system software for networks HP Web Jetadmin Software for networksTo remove software from Macintosh operating systems Embedded Web server UtilitiesLinux HP Easy Printer Care software Other components and utilities WindowsMacintosh OS Media size Dimensions Tray Tray 2/Tray AutomaticSelecting print media Supported media sizes RA3 Supported media types Enww Control panel Overview Control-panel layout NumberFunction Down button Select button Back button Up button To use the menus Using the control-panel menus Show Me How menu ALL Private Jobs Retrieve Job menuValues Explanation User Jobname Information menu Paper Handling menu Values Printing submenu Configure Device menuSets the default number of copies by selecting any number Default Paper Size YES Print Quality submenu SET Registration Print Test Source Adjust Tray N 600 RESOLUTION300Fuser Modes Optimize RET OFF Process CleaningFastres Prores System Setup submenu Sets the date and time settingsDATE/TIME Date Tuesday Sleep Delay MinuteMinutes Wake Time Monday Values Several Language English Submenu Sleep Mode Resets submenuRestore Factory Settings Show Event LOG Diagnostics menuService menu Print Event LOG Show address Changing printer-control-panel configuration settingsChanging control-panel settings To change a control-panel setting Tray-behavior options To set Use Requested TrayTo set Manually Feed Prompt To set size/type prompt Sleep DelayTo set the printer default for PS Defer Media To set the Sleep Delay To set the personality To turn the Sleep mode on or offPersonality Clearable warnings To set supplies-low reporting Auto continueCartridge low To set auto continue To set the cartridge-out response Jam recoveryTo set the jam-recovery response Cartridge-out response Language Selecting the language during initial installationChanging the language after the initial configuration RAM disk Enww Input/output I/O configuration Parallel configuration Connecting the USB cable USB configuration Network configuration Setting an IP addressSetting the subnet mask Disabling network protocols optional Setting the default gateway To disable IPX/SPX To disable AppleTalkTo disable DLC/LLC HP Jetdirect EIO print servers Enhanced I/O EIO configuration Enww Printing tasks Controlling print jobs SourceType and Size Gaining access to printer driver settings Priority for print settings Using print media Paper to avoidPaper that can damage the printer Printing to the top output bin Configuring output bins Printing to the rear output bin Configuring trays Loading tray 1 multipurpose trayTo load tray Enww Tray 1 TYPE=ANY Setting ExplanationCustomizing tray 1 operation Loading tray 2 250-sheet tray 11x17 Legal Loading optional tray 3 500-sheet tray To load tray Enww Printing on special media Guidelines for printing on letterhead or preprinted forms Printing on envelopes To load envelopes in tray Guidelines for printing on labels Printing on labels Printing from tray Printing on transparenciesPrinting on rotated media Guidelines for printing on transparencies Printing from tray 2 or optional tray Guidelines for printing custom-size paper Setting custom paper sizesPrinting full-bleed images Printing on custom-size media Loading custom-size media in tray 2 or optional tray Printing on vellum HP LaserJet Tough paper Printing on glossy paperColored paper Heavy paper Recycled paper Printing and paper storage environment Paper orientation for printing on both sides Printing on both sides duplexing Layout options for printing on both sides To print on both sides by using the built-in duplexer To print on both sides manually To use quick sets Using features in the Windows printer driverCreating and using quick sets To create a quick set To reduce or enlarge a document Using watermarksSetting a custom paper size from the printer driver Resizing documents Using different paper and printing covers Printing a blank firstPrinting multiple pages on one sheet of paper Using the Services tab To use presets Using features in the Macintosh printer driverCreating and using presets To create a preset To use automatic duplex printing Printing on both sides of the paper To print on both sides manually To stop the current print job from the software program Managing special printing situationsPrinting a different first Stopping a print request Managing stored jobs To print a stored jobTo delete a stored job Managing memory Managing the printer How to print Using printer information pages To highlight Print PCL Font List or Print PS Font LIST, Description How to printFile directory PCL or PS font list Software Information location Configuring e-mail alerts Opening the embedded Web server Using the embedded Web server Tab or section Sleep mode onSettings tab Embedded Web server sections Tab or section Options Networking tabOther links Using HP Web Jetadmin software To open the HP Easy Printer Care software Using the HP Easy Printer Care softwareSupported operating systems Supported browsers Section Options HP Easy Printer Care software sections To open the HP Printer Utility in Mac OS X Using the HP Printer Utility for MacintoshHP Printer Utility features Opening the HP Printer Utility Bonjour Settings Additional Settings Mail Alerts Maintenance Managing the print cartridge Approximate print-cartridge replacement intervalsManaging supplies Supplies life HP fraud hotline and Web site Print-cartridge authentication To change the print cartridge Supply replacement guidelinesReplacing supplies and parts Changing the print cartridge Replacing supplies and parts Enww To clean the printer using the printer control panel Cleaning the printer Enww Problem solving Factors that affect printer performance Basic troubleshooting checklist XXX MB Troubleshooting flowchartCan you print a configuration page? Does Ready appear on the control-panel display? Go to step Printing ConfigurationJob will not print PS error page or list of commands prints Can you print from a program? PERSONALITY=AUTO Does the job print as expected? Does the printer select the trays? ClearablePrinter pulls paper from Enww Solving general printing problems Print job is extremely slow Cause Solution Pages print, but are totally blank Cause SolutionPrint job prints on both sides of the paper Cause Enww Control-panel message types 13.XX.YY Fuser JAM Inside TOP Cover XX Internal Clock ErrorControl-panel messages Control panel message Recommended action Control panel message Description13.XX.YY JAM Inside Duplexer 13.XX.YY JAM Inside Front Door Remove print cartridge Control panel message Description Recommended action13.XX.YY JAM Inside Rear Door 13.XX.YY JAM Inside TOP Cover Parallel I/O Buffer Overflow TOO ComplexEIO X Buffer Overflow Embedded I/O Buffer Overflow XY Error ErrorXxxxx Error Fuser Error No System XX Error55.XX.YY DC Controller Error XX Printer Error 8X.YYYY Embedded Jetdirect Error Storage Error SettingsXxxx Error 8X.YYYY EIO Error On Tray Cleaning Disk X% CompleteDo not Power OFF Action not Currently Available Data Received Code CRC ErrorInstall Fuser Close TOP Cover and Front Door Manually Feed Output Stack Insufficient Memory to LoadFONTS/DATA Manually Feed Type Size Paper Path JAM Front Door NON HP Supply InstalledMEM Test Failure Replace Dimm NON HP Supply in USE RAM Disk File System is Full Processing Duplex JOBRAM Disk Device Failure RAM Disk File Operation Failed Size Mismatch in Tray RFU Load ErrorRAM Disk is Write Protected Sanitizing Disk X% Complete Tray XX Open or Empty USB Accessory ErrorTray XX Empty Type Size Tray XX Open USB Storage X Removed USB Storage File Operation FailedUSB Storage File System is Full USB Storage is Write Protected Symptom Problem with paper Guidelines for using paper Printing special pages Configuration Common causes of jams Printer is jammed.1 Cause Solution Jam locations To turn off jam recovery Clearing jams from the input-tray areas Clearing jams Clearing jams from the print-cartridge area Enww Clearing jams from the output-bin areas Enww Clearing jams from the optional duplexer Solving repeated jams Enww Print-quality problems associated with jams Troubleshooting print-quality problemsPrint-quality problems associated with media Print-quality problems associated with the environment AaBbCc AaBbCc Light print partial Light print entireSpecks Lines Dropouts Toner smear Gray background Repeating defects Loose toner Repeating image Misformed charactersSkew Wrinkles or creases Curl or wave Tire tracks Vertical white lines Scattered lines White spots on black Random image repetition Blurred print Enww Troubleshooting network printing problems Error message Error Writing to LPTx in Windows Cause Troubleshooting common Windows problems Printer driver is not listed in Print Center Cause Solution Troubleshooting common Macintosh problems You are unable to print from a third-party USB card Cause Print queue might be stopped Troubleshooting Linux problems Software troubleshootingHardware troubleshooting Legal page prints with clipped margins Cause Troubleshooting common PostScript problemsGeneral problems PS error page prints Cause Supplies and accessories Ordering parts, accessories, and supplies Ordering through service or support providersOrdering directly from HP Memory Paper-handling accessoriesPart numbers Print cartridge Print media Specifications 84 bright, 20 lb 75 g/m2 92296T/North America, Asia-Pacific Hewlett-Packard limited warranty statement Service and support Appendix B Service and support Weekly volume on-site service HP maintenance agreementsOn-site service agreements Next-day on-site service Extended warranty Specifications Electrical specifications Physical specifications Sound pressure level Declared per ISO Sound power level Declared per ISOAcoustic emissions Operating environment Paper specifications Category SpecificationsEnvelopes Envelope storage Envelopes with double side seamsEnvelopes with adhesive strips or flaps Envelope margins Labels TransparenciesLabel construction Regulatory information FCC regulations Environmental product stewardship program Paper Material restrictionsHP LaserJet 5200 printer Material Safety Data Sheet Msds For more information Enww Declaration of conformity Declaration of conformityDeclaration of Conformity Safety statements Laser safetyCanadian DOC regulations Luokan 1 laserlaite Laser statement for Finland Enww Working with memory and print server cards Overview To install printer memory Installing printer memory Enww Enww Enww Enww To install a CompactFlash card Installing CompactFlash cards Installing CompactFlash cards Enww Enww Checking Dimm or CompactFlash installation Saving resources permanent resources Enabling memory for Windows Installing an HP Jetdirect print server card Using HP Jetdirect print server cards Removing an HP Jetdirect print server card PJL Printer commands Combining escape sequences Understanding PCL 6 and PCL 5e printer command syntax Using escape characters Selecting PCL 6 and PCL 5 fontsDOS program Entry What appears Function Command Options # Common PCL 6 and PCL 5 printer commands 80 = Monarch envelope Table F-3Cursor Positioning Function Command 9E = Windows 3.1 Latin 2 commonly Enww Bidirectional communication Two-way data transmission Glossary Enww Cables Index Enww Enww Enww Enww USB Enww Unix Msds Enww Page Q7543-90907