
Control panel message | Description  | 
  | Recommended action | |
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MEM TEST FAILURE REPLACE DIMM 1 | The memory DIMM has failed.  | 
  | Install a supported memory DIMM. See  | |
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  | Installing printer memory.  | |
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Moving solenoid  | The printer is testing a solenoid.  | 
  | No action necessary.  | |
alternates with  | 
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To exit press STOP key  | 
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NON HP SUPPLY IN USE | The printer has detected that a non-  | 
  | If you believe you purchased an HP supply,  | |
alternates with  | HP supply is currently installed but  | was  | go to www.hp.com/go/anticounterfeit.  | |
pressed to override the message.  | 
  | Service or repairs that are required as a  | ||
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Ready  | 
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  | result of using   | ||
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  | covered under HP warranty.  | |
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NON HP SUPPLY INSTALLED | A new,   | If you believe you purchased an HP supply,  | ||
alternates with  | This message appears until an HP supply  | go to www.hp.com/go/anticounterfeit.  | ||
is installed or you press .  | 
  | Service or repairs that are required as a  | ||
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For help press | 
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  | result of using   | |
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  | covered under HP warranty.  | |
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  | To continue printing, press .  | |
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PAPER PATH JAM FRONT DOOR | A page is jammed in the paper path.  | 
  | Open the front door and remove any  | |
alternates with  | 
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  | jammed media.  | |
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For help press  | 
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Paused  | The printer has paused.  | 
  | Press Stop to resume printing.  | |
alternates with  | 
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To return to Ready press the STOP key  | 
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Performing upgrade  | A firmware upgrade is in process.  | 
  | No action necessary. Do not turn off the  | |
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  | printer.  | 
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Performing... PAPER PATH TEST  | The printer is performing a   | No action necessary.  | ||
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PRINTING STOPPED | This message appears when a Print/Stop  | Press  | to continue printing.  | |
  | test runs and the time expires.  | 
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To continue press | 
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Printing... CONFIGURATION | The printer is generating the configuration  | No action necessary.  | ||
  | page. The printer will return to the Ready  | 
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  | state when the page has printed.  | 
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Printing... DIAGNOSTICS PAGE | The printer is generating the diagnostics  | No action necessary.  | ||
  | page. The printer will return to the Ready  | 
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  | state when the page has printed.  | 
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Printing... EVENT LOG | The printer is generating the event log  | 
  | No action necessary.  | |
  | page. The printer will return to the Ready  | 
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  | state when the page has printed.  | 
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Printing... FILE DIRECTORY | The printer is generating the mass storage  | No action necessary.  | ||
  | directory page. The printer will return to the  | 
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  | Ready state when the page has printed.  | 
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Printing... FONT LIST | The printer is generating either the PCL or  | No action necessary.  | ||
  | PS personality typeface list. The printer will  | 
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136 Chapter 7 Problem solving  | ENWW |