The printer driver does not automatically set up your selected printer in Print Center.

Cause

The printer software might not have been installed or was installed incorrectly.

The Postscript Printer Description (PPD) file is corrupt.

The printer might not be ready.

The interface cable might be defective or of poor quality.

Solution

Make sure that the HP LaserJet 5200 PPD is in the following hard drive folder: Library/Printers/PPDs/Contents/ Resources/<lang>.lproj, where “<lang>” represents the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions.

Delete the PPD file from the following hard drive folder:

Library/Printers/PPDs/Contents/Resources/

<lang>.lproj, where “<lang>” represents the two-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions.

Make sure that the cables are connected correctly, the printer is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port.

Replace the interface cable. Make sure to use a high-quality cable.

A print job was not sent to the printer that you wanted.

Cause

The print queue might be stopped.

The wrong printer name or IP address is being used. Another printer with the same or similar name, IP address, or Rendezvous host name might have received your print job.

Solution

Restart the print queue. Open print monitor and select Start Jobs.

Check the printer name, IP address, or Rendezvous host name by printing a configuration page See Using printer information pages. Verify that the name, IP address, or Rendezvous host name on the configuration page matches the printer name, IP address, or Rendezvous host name in the Print Center.

An encapsulated PostScript (EPS) file does not print with the correct fonts.

Cause

This problem occurs with some programs.

Solution

●Try downloading the fonts that are contained in the EPS file to the printer before printing.

●Send the file in ASCII format instead of binary encoding.

You are unable to print from a third-party USB card.

Cause

This error occurs when the software for USB printers is not installed.

Solution

When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site.

168 Chapter 7 Problem solving

ENWW