Control panel message

Description

Recommended action

 

 

 

 

 

 

 

For help press

 

 

 

 

 

alternates with

 

 

 

 

 

To continue turn off then on

 

 

 

 

 

 

 

 

 

 

 

68.X PERMANENT STORAGE FULL

A non-volatile storage device is full. Press

1.

Press

to continue.

 

alternates with

to clear the message. Printing can

2.

For 68.0 errors, turn the printer off and

continue, but unexpected behavior could

To continue press

result.

 

then on.

 

 

X Description

3.

If a 68.0 error persists, contact

 

 

0 Onboard NVRAM

 

HP Support.

 

 

4.

For 68.1 errors, use the HP Web

 

 

 

1 Removable disk (flash or hard)

 

Jetadmin software to delete files from

 

 

 

the disk drive.

 

 

 

5.

For 68.1 errors that persist, contact

 

 

 

HP Support.

 

 

 

 

 

 

 

68.X PERMANENT STORAGE WRITE FAIL

A non-volatile storage device is full. Press

1.

Press

to continue.

 

alternates with

to clear the message. Printing can

2.

If the problem persists, contact

continue, but unexpected behavior could

To continue press

result.

 

HP Support.

 

X Description

 

 

 

 

 

 

 

 

 

 

0 Onboard NVRAM

 

 

 

 

 

1 Removable disk

 

 

 

 

 

 

 

 

 

68.X STORAGE ERROR SETTINGS

A non-volatile storage device is full. Press

1.

Press

to view step-by-step

CHANGED

to clear the message. Printing can

 

information.

 

alternates with

continue, but unexpected behavior could

2.

 

 

 

result.

To clear the error, press

to exit the

To continue press

X Description

 

message, and then press

to

 

continue.

 

 

 

 

 

 

 

 

0 Onboard NVRAM

3.

If the problem persists, turn the printer

 

 

 

1 Removable disk

 

off and then on.

 

 

 

 

 

 

 

 

4.

If the message persists, contact

 

 

 

HP Support.

 

 

 

5.

To exit, press .

 

 

 

 

 

 

 

 

 

79.XXXX ERROR

A critical hardware error has occurred.

1.

Turn the printer off and then on.

alternates with

 

2.

If the problem persists, contact

To continue turn off then on

 

 

HP Support.

 

 

 

 

 

 

 

 

 

 

8X.YYYY EIO ERROR

The EIO accessory card has encountered a

1.

Turn the printer off and then on.

 

critical error.

2.

If the problem persists, contact

 

 

 

 

 

HP Support.

 

 

 

 

 

8X.YYYY EMBEDDED JETDIRECT ERROR

The HP Jetdirect embedded print server

1.

Turn the printer off and then on.

 

has encountered a critical error.

2.

If the problem persists, contact

 

 

 

 

 

HP Support.

 

 

 

 

 

 

 

132 Chapter 7 Problem solving

ENWW