Permanent Storage Full, Permanent Storage Write Fail | HP 5200

	Control panel message	Description	Recommended action

	For help press
	alternates with
	To continue turn off then on

	68.X PERMANENT STORAGE FULL	A non-volatile storage device is full. Press	1.	Press	to continue.
	alternates with	to clear the message. Printing can	2.	For 68.0 errors, turn the printer off and
	alternates with	continue, but unexpected behavior could	2.	For 68.0 errors, turn the printer off and
	To continue press	result.		then on.
	To continue press	X Description	3.	If a 68.0 error persists, contact
		X Description	3.	If a 68.0 error persists, contact
		0 Onboard NVRAM		HP Support.
		0 Onboard NVRAM	4.	For 68.1 errors, use the HP Web
			4.	For 68.1 errors, use the HP Web
		1 Removable disk (flash or hard)		Jetadmin software to delete files from
				the disk drive.
			5.	For 68.1 errors that persist, contact
				HP Support.

	68.X PERMANENT STORAGE WRITE FAIL	A non-volatile storage device is full. Press	1.	Press	to continue.
	alternates with	to clear the message. Printing can	2.	If the problem persists, contact
	alternates with	continue, but unexpected behavior could	2.	If the problem persists, contact
	To continue press	result.		HP Support.
	To continue press	X Description
		X Description
		0 Onboard NVRAM
		1 Removable disk

	68.X STORAGE ERROR SETTINGS	A non-volatile storage device is full. Press	1.	Press	to view step-by-step
	CHANGED	to clear the message. Printing can		information.
	alternates with	continue, but unexpected behavior could	2.
	alternates with	result.	2.	To clear the error, press		to exit the
	To continue press	X Description		message, and then press		to
	To continue press	X Description		continue.
				continue.
		0 Onboard NVRAM	3.	If the problem persists, turn the printer
			3.	If the problem persists, turn the printer
		1 Removable disk		off and then on.
		1 Removable disk
			4.	If the message persists, contact
				HP Support.
			5.	To exit, press .
				To exit, press .

	79.XXXX ERROR	A critical hardware error has occurred.	1.	Turn the printer off and then on.
	alternates with		2.	If the problem persists, contact
	To continue turn off then on			HP Support.
	To continue turn off then on

	8X.YYYY EIO ERROR	The EIO accessory card has encountered a	1.	Turn the printer off and then on.
		critical error.	2.	If the problem persists, contact
			2.	If the problem persists, contact
				HP Support.

	8X.YYYY EMBEDDED JETDIRECT ERROR	The HP Jetdirect embedded print server	1.	Turn the printer off and then on.
		has encountered a critical error.	2.	If the problem persists, contact
			2.	If the problem persists, contact
				HP Support.

132 Chapter 7 Problem solving

ENWW

Image 146

HP 5200 manual Permanent Storage Full, Permanent Storage Write Fail, Storage Error Settings, Changed, Xxxx Error

Contents

HP LaserJet 5200 Series printers Page HP LaserJet 5200 Series printers Copyright and License Trademark Credits Online Services HP Customer Care HP support and information for Macintosh computers Table of contents Input/output I/O configuration Printing tasks To load tray Managing the printer MaintenanceProblem solving Appendix a Supplies and accessories Appendix D Regulatory information Appendix B Service and supportAppendix C Specifications 221 Appendix F Printer commandsAppendix E Working with memory and print server cards 223 Xii Printer basics Quick access to printer information Guide Description Printer at a glance MB RAM Features at a glance Feature Description Accessibility Supplies Walkaround Printer parts Interface ports Printer drivers Driver AutoconfigurationPrinter software Operating system PCL 5e Additional drivers Update NowHP Driver Preconfiguration Operating System Opening the printer driversSoftware for Macintosh computers Installing Macintosh printing system software for networks PostScript Printer Description PPD files To remove software from Macintosh operating systems HP Web JetadminSoftware for networks HP Easy Printer Care software UtilitiesLinux Embedded Web server Macintosh OS Other components and utilitiesWindows Supported media sizes Dimensions Tray Tray 2/Tray AutomaticSelecting print media Media size RA3 Supported media types Enww Control panel Overview Function Control-panel layoutNumber Down button Select button Back button Up button Using the control-panel menus To use the menus Show Me How menu User Jobname Retrieve Job menuValues Explanation ALL Private Jobs Information menu Paper Handling menu Values Default Paper Size Configure Device menuSets the default number of copies by selecting any number Printing submenu YES SET Registration Print Test Source Adjust Tray N Print Quality submenu Optimize RESOLUTION300Fuser Modes 600 Prores Process CleaningFastres RET OFF DATE/TIME Date System Setup submenuSets the date and time settings Wake Time Monday Sleep Delay MinuteMinutes Tuesday Values Language English Several Submenu Settings Resets submenuRestore Factory Sleep Mode Print Event LOG Diagnostics menuService menu Show Event LOG To change a control-panel setting Changing printer-control-panel configuration settingsChanging control-panel settings Show address To set Manually Feed Prompt Tray-behavior optionsTo set Use Requested Tray To set the Sleep Delay Sleep DelayTo set the printer default for PS Defer Media To set size/type prompt Clearable warnings To turn the Sleep mode on or offPersonality To set the personality To set auto continue Auto continueCartridge low To set supplies-low reporting Cartridge-out response Jam recoveryTo set the jam-recovery response To set the cartridge-out response RAM disk Selecting the language during initial installationChanging the language after the initial configuration Language Enww Input/output I/O configuration Parallel configuration USB configuration Connecting the USB cable Setting the subnet mask Network configurationSetting an IP address Setting the default gateway Disabling network protocols optional To disable DLC/LLC To disable IPX/SPXTo disable AppleTalk Enhanced I/O EIO configuration HP Jetdirect EIO print servers Enww Printing tasks Type and Size Controlling print jobsSource Priority for print settings Gaining access to printer driver settings Paper that can damage the printer Using print mediaPaper to avoid Configuring output bins Printing to the top output bin Printing to the rear output bin To load tray Configuring traysLoading tray 1 multipurpose tray Enww Loading tray 2 250-sheet tray Setting ExplanationCustomizing tray 1 operation Tray 1 TYPE=ANY 11x17 Legal Loading optional tray 3 500-sheet tray To load tray Enww Printing on special media Printing on envelopes Guidelines for printing on letterhead or preprinted forms To load envelopes in tray Printing on labels Guidelines for printing on labels Guidelines for printing on transparencies Printing on transparenciesPrinting on rotated media Printing from tray Printing from tray 2 or optional tray Printing on custom-size media Setting custom paper sizesPrinting full-bleed images Guidelines for printing custom-size paper Loading custom-size media in tray 2 or optional tray Printing on vellum Heavy paper Printing on glossy paperColored paper HP LaserJet Tough paper Recycled paper Printing and paper storage environment Printing on both sides duplexing Paper orientation for printing on both sides To print on both sides by using the built-in duplexer Layout options for printing on both sides To print on both sides manually To create a quick set Using features in the Windows printer driverCreating and using quick sets To use quick sets Resizing documents Using watermarksSetting a custom paper size from the printer driver To reduce or enlarge a document Printing multiple pages on one sheet of paper Using different paper and printing coversPrinting a blank first Using the Services tab To create a preset Using features in the Macintosh printer driverCreating and using presets To use presets Printing on both sides of the paper To use automatic duplex printing To print on both sides manually Stopping a print request Managing special printing situationsPrinting a different first To stop the current print job from the software program To delete a stored job Managing stored jobsTo print a stored job Managing memory Managing the printer Using printer information pages How to print PCL or PS font list Description How to printFile directory To highlight Print PCL Font List or Print PS Font LIST, Configuring e-mail alerts Software Information location Using the embedded Web server Opening the embedded Web server Embedded Web server sections Sleep mode onSettings tab Tab or section Other links Tab or section OptionsNetworking tab Using HP Web Jetadmin software Supported browsers Using the HP Easy Printer Care softwareSupported operating systems To open the HP Easy Printer Care software HP Easy Printer Care software sections Section Options Opening the HP Printer Utility Using the HP Printer Utility for MacintoshHP Printer Utility features To open the HP Printer Utility in Mac OS X Bonjour Settings Additional Settings Mail Alerts Maintenance Supplies life Approximate print-cartridge replacement intervalsManaging supplies Managing the print cartridge Print-cartridge authentication HP fraud hotline and Web site Changing the print cartridge Supply replacement guidelinesReplacing supplies and parts To change the print cartridge Replacing supplies and parts Enww Cleaning the printer To clean the printer using the printer control panel Enww Problem solving Basic troubleshooting checklist Factors that affect printer performance Does Ready appear on the control-panel display? Troubleshooting flowchartCan you print a configuration page? XXX MB Can you print from a program? Printing ConfigurationJob will not print PS error page or list of commands prints Go to step Does the job print as expected? PERSONALITY=AUTO Printer pulls paper from Does the printer select the trays?Clearable Enww Solving general printing problems Print job prints on both sides of the paper Cause Print job is extremely slow Cause SolutionPages print, but are totally blank Cause Solution Enww Control-panel message types Control panel message XX Internal Clock ErrorControl-panel messages 13.XX.YY Fuser JAM Inside TOP Cover 13.XX.YY JAM Inside Front Door Control panel message Description13.XX.YY JAM Inside Duplexer Recommended action 13.XX.YY JAM Inside TOP Cover Control panel message Description Recommended action13.XX.YY JAM Inside Rear Door Remove print cartridge Embedded I/O Buffer Overflow TOO ComplexEIO X Buffer Overflow Parallel I/O Buffer Overflow Fuser Error ErrorXxxxx Error XY Error XX Printer Error XX Error55.XX.YY DC Controller Error No System 8X.YYYY EIO Error Storage Error SettingsXxxx Error 8X.YYYY Embedded Jetdirect Error Action not Currently Available Cleaning Disk X% CompleteDo not Power OFF On Tray Close TOP Cover and Front Door Code CRC ErrorInstall Fuser Data Received Manually Feed Type Size Insufficient Memory to LoadFONTS/DATA Manually Feed Output Stack NON HP Supply in USE NON HP Supply InstalledMEM Test Failure Replace Dimm Paper Path JAM Front Door RAM Disk File Operation Failed Processing Duplex JOBRAM Disk Device Failure RAM Disk File System is Full Sanitizing Disk X% Complete RFU Load ErrorRAM Disk is Write Protected Size Mismatch in Tray Tray XX Open USB Accessory ErrorTray XX Empty Type Size Tray XX Open or Empty USB Storage is Write Protected USB Storage File Operation FailedUSB Storage File System is Full USB Storage X Removed Guidelines for using paper Symptom Problem with paper Configuration Printing special pages Printer is jammed.1 Cause Solution Common causes of jams To turn off jam recovery Jam locations Clearing jams Clearing jams from the input-tray areas Clearing jams from the print-cartridge area Enww Clearing jams from the output-bin areas Enww Clearing jams from the optional duplexer Solving repeated jams Enww Print-quality problems associated with the environment Troubleshooting print-quality problemsPrint-quality problems associated with media Print-quality problems associated with jams AaBbCc AaBbCc Specks Light print partialLight print entire Dropouts Lines Gray background Toner smear Loose toner Repeating defects Skew Repeating imageMisformed characters Curl or wave Wrinkles or creases Vertical white lines Tire tracks White spots on black Scattered lines Blurred print Random image repetition Enww Troubleshooting network printing problems Troubleshooting common Windows problems Error message Error Writing to LPTx in Windows Cause Troubleshooting common Macintosh problems Printer driver is not listed in Print Center Cause Solution Print queue might be stopped You are unable to print from a third-party USB card Cause Hardware troubleshooting Troubleshooting Linux problemsSoftware troubleshooting PS error page prints Cause Troubleshooting common PostScript problemsGeneral problems Legal page prints with clipped margins Cause Supplies and accessories Ordering directly from HP Ordering parts, accessories, and suppliesOrdering through service or support providers Print cartridge Paper-handling accessoriesPart numbers Memory Print media Specifications 84 bright, 20 lb 75 g/m2 92296T/North America, Asia-Pacific Service and support Hewlett-Packard limited warranty statement Appendix B Service and support Next-day on-site service HP maintenance agreementsOn-site service agreements Weekly volume on-site service Extended warranty Specifications Physical specifications Electrical specifications Operating environment Sound power level Declared per ISOAcoustic emissions Sound pressure level Declared per ISO Envelopes Paper specificationsCategory Specifications Envelope margins Envelopes with double side seamsEnvelopes with adhesive strips or flaps Envelope storage Label construction LabelsTransparencies Regulatory information FCC regulations Environmental product stewardship program HP LaserJet 5200 printer PaperMaterial restrictions Material Safety Data Sheet Msds For more information Enww Declaration of Conformity Declaration of conformityDeclaration of conformity Canadian DOC regulations Safety statementsLaser safety Laser statement for Finland Luokan 1 laserlaite Enww Working with memory and print server cards Overview Installing printer memory To install printer memory Enww Enww Enww Enww Installing CompactFlash cards To install a CompactFlash card Installing CompactFlash cards Enww Enww Checking Dimm or CompactFlash installation Saving resources permanent resources Enabling memory for Windows Using HP Jetdirect print server cards Installing an HP Jetdirect print server card Removing an HP Jetdirect print server card Printer commands PJL Understanding PCL 6 and PCL 5e printer command syntax Combining escape sequences DOS program Entry What appears Using escape charactersSelecting PCL 6 and PCL 5 fonts Common PCL 6 and PCL 5 printer commands Function Command Options # 80 = Monarch envelope Function Command Table F-3Cursor Positioning 9E = Windows 3.1 Latin 2 commonly Enww Glossary Bidirectional communication Two-way data transmission Enww Index Cables Enww Enww Enww Enww USB Enww Unix Msds Enww Page Q7543-90907