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Troubleshooting
Specifications
Install
Default Paper Size
Sleep Delay Minute
HP Web Jetadmin
Connecting the USB cable
Warranty
Maintenance
Input/output I/O configuration
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18 Chapter 1 Printer basics
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Contents
HP LaserJet 5200 Series printers
Page
HP LaserJet 5200 Series printers
Copyright and License
Trademark Credits
Online Services
HP Customer Care
HP support and information for Macintosh computers
Table of contents
Input/output I/O configuration
Printing tasks
To load tray
Managing the printer
Maintenance
Problem solving
Appendix a Supplies and accessories
Appendix D Regulatory information
Appendix B Service and support
Appendix C Specifications
Appendix F Printer commands
Appendix E Working with memory and print server cards
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223
Xii
Printer basics
Quick access to printer information
Guide Description
Printer at a glance
MB RAM
Features at a glance
Feature Description
Accessibility
Supplies
Walkaround
Printer parts
Interface ports
Driver Autoconfiguration
Printer software
Printer drivers
Operating system PCL 5e
Additional drivers
Update Now
HP Driver Preconfiguration
Operating System
Opening the printer drivers
Software for Macintosh computers
Installing Macintosh printing system software for networks
PostScript Printer Description PPD files
To remove software from Macintosh operating systems
HP Web Jetadmin
Software for networks
Utilities
Linux
HP Easy Printer Care software
Embedded Web server
Macintosh OS
Other components and utilities
Windows
Dimensions Tray Tray 2/Tray Automatic
Selecting print media
Supported media sizes
Media size
RA3
Supported media types
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Control panel
Overview
Function
Control-panel layout
Number
Down button Select button Back button Up button
Using the control-panel menus
To use the menus
Show Me How menu
Retrieve Job menu
Values Explanation
User Jobname
ALL Private Jobs
Information menu
Paper Handling menu
Values
Configure Device menu
Sets the default number of copies by selecting any number
Default Paper Size
Printing submenu
YES
SET Registration Print Test Source Adjust Tray N
Print Quality submenu
RESOLUTION300
Fuser Modes
Optimize
600
Process Cleaning
Fastres
Prores
RET OFF
DATE/TIME Date
System Setup submenu
Sets the date and time settings
Sleep Delay Minute
Minutes
Wake Time Monday
Tuesday
Values
Language English
Several
Submenu
Resets submenu
Restore Factory
Settings
Sleep Mode
Diagnostics menu
Service menu
Print Event LOG
Show Event LOG
Changing printer-control-panel configuration settings
Changing control-panel settings
To change a control-panel setting
Show address
To set Manually Feed Prompt
Tray-behavior options
To set Use Requested Tray
Sleep Delay
To set the printer default for PS Defer Media
To set the Sleep Delay
To set size/type prompt
To turn the Sleep mode on or off
Personality
Clearable warnings
To set the personality
Auto continue
Cartridge low
To set auto continue
To set supplies-low reporting
Jam recovery
To set the jam-recovery response
Cartridge-out response
To set the cartridge-out response
Selecting the language during initial installation
Changing the language after the initial configuration
RAM disk
Language
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Input/output I/O configuration
Parallel configuration
USB configuration
Connecting the USB cable
Setting the subnet mask
Network configuration
Setting an IP address
Setting the default gateway
Disabling network protocols optional
To disable DLC/LLC
To disable IPX/SPX
To disable AppleTalk
Enhanced I/O EIO configuration
HP Jetdirect EIO print servers
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Printing tasks
Type and Size
Controlling print jobs
Source
Priority for print settings
Gaining access to printer driver settings
Paper that can damage the printer
Using print media
Paper to avoid
Configuring output bins
Printing to the top output bin
Printing to the rear output bin
To load tray
Configuring trays
Loading tray 1 multipurpose tray
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Setting Explanation
Customizing tray 1 operation
Loading tray 2 250-sheet tray
Tray 1 TYPE=ANY
11x17 Legal
Loading optional tray 3 500-sheet tray
To load tray
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Printing on special media
Printing on envelopes
Guidelines for printing on letterhead or preprinted forms
To load envelopes in tray
Printing on labels
Guidelines for printing on labels
Printing on transparencies
Printing on rotated media
Guidelines for printing on transparencies
Printing from tray
Printing from tray 2 or optional tray
Setting custom paper sizes
Printing full-bleed images
Printing on custom-size media
Guidelines for printing custom-size paper
Loading custom-size media in tray 2 or optional tray
Printing on vellum
Printing on glossy paper
Colored paper
Heavy paper
HP LaserJet Tough paper
Recycled paper
Printing and paper storage environment
Printing on both sides duplexing
Paper orientation for printing on both sides
To print on both sides by using the built-in duplexer
Layout options for printing on both sides
To print on both sides manually
Using features in the Windows printer driver
Creating and using quick sets
To create a quick set
To use quick sets
Using watermarks
Setting a custom paper size from the printer driver
Resizing documents
To reduce or enlarge a document
Printing multiple pages on one sheet of paper
Using different paper and printing covers
Printing a blank first
Using the Services tab
Using features in the Macintosh printer driver
Creating and using presets
To create a preset
To use presets
Printing on both sides of the paper
To use automatic duplex printing
To print on both sides manually
Managing special printing situations
Printing a different first
Stopping a print request
To stop the current print job from the software program
To delete a stored job
Managing stored jobs
To print a stored job
Managing memory
Managing the printer
Using printer information pages
How to print
Description How to print
File directory
PCL or PS font list
To highlight Print PCL Font List or Print PS Font LIST,
Configuring e-mail alerts
Software Information location
Using the embedded Web server
Opening the embedded Web server
Sleep mode on
Settings tab
Embedded Web server sections
Tab or section
Other links
Tab or section Options
Networking tab
Using HP Web Jetadmin software
Using the HP Easy Printer Care software
Supported operating systems
Supported browsers
To open the HP Easy Printer Care software
HP Easy Printer Care software sections
Section Options
Using the HP Printer Utility for Macintosh
HP Printer Utility features
Opening the HP Printer Utility
To open the HP Printer Utility in Mac OS X
Bonjour Settings Additional Settings Mail Alerts
Maintenance
Approximate print-cartridge replacement intervals
Managing supplies
Supplies life
Managing the print cartridge
Print-cartridge authentication
HP fraud hotline and Web site
Supply replacement guidelines
Replacing supplies and parts
Changing the print cartridge
To change the print cartridge
Replacing supplies and parts
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Cleaning the printer
To clean the printer using the printer control panel
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Problem solving
Basic troubleshooting checklist
Factors that affect printer performance
Troubleshooting flowchart
Can you print a configuration page?
Does Ready appear on the control-panel display?
XXX MB
Printing Configuration
Job will not print PS error page or list of commands prints
Can you print from a program?
Go to step
Does the job print as expected?
PERSONALITY=AUTO
Printer pulls paper from
Does the printer select the trays?
Clearable
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Solving general printing problems
Print job prints on both sides of the paper Cause
Print job is extremely slow Cause Solution
Pages print, but are totally blank Cause Solution
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Control-panel message types
XX Internal Clock Error
Control-panel messages
Control panel message
13.XX.YY Fuser JAM Inside TOP Cover
Control panel message Description
13.XX.YY JAM Inside Duplexer
13.XX.YY JAM Inside Front Door
Recommended action
Control panel message Description Recommended action
13.XX.YY JAM Inside Rear Door
13.XX.YY JAM Inside TOP Cover
Remove print cartridge
TOO Complex
EIO X Buffer Overflow
Embedded I/O Buffer Overflow
Parallel I/O Buffer Overflow
Error
Xxxxx Error
Fuser Error
XY Error
XX Error
55.XX.YY DC Controller Error
XX Printer Error
No System
Storage Error Settings
Xxxx Error
8X.YYYY EIO Error
8X.YYYY Embedded Jetdirect Error
Cleaning Disk X% Complete
Do not Power OFF
Action not Currently Available
On Tray
Code CRC Error
Install Fuser
Close TOP Cover and Front Door
Data Received
Insufficient Memory to Load
FONTS/DATA
Manually Feed Type Size
Manually Feed Output Stack
NON HP Supply Installed
MEM Test Failure Replace Dimm
NON HP Supply in USE
Paper Path JAM Front Door
Processing Duplex JOB
RAM Disk Device Failure
RAM Disk File Operation Failed
RAM Disk File System is Full
RFU Load Error
RAM Disk is Write Protected
Sanitizing Disk X% Complete
Size Mismatch in Tray
USB Accessory Error
Tray XX Empty Type Size
Tray XX Open
Tray XX Open or Empty
USB Storage File Operation Failed
USB Storage File System is Full
USB Storage is Write Protected
USB Storage X Removed
Guidelines for using paper
Symptom Problem with paper
Configuration
Printing special pages
Printer is jammed.1 Cause Solution
Common causes of jams
To turn off jam recovery
Jam locations
Clearing jams
Clearing jams from the input-tray areas
Clearing jams from the print-cartridge area
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Clearing jams from the output-bin areas
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Clearing jams from the optional duplexer
Solving repeated jams
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Troubleshooting print-quality problems
Print-quality problems associated with media
Print-quality problems associated with the environment
Print-quality problems associated with jams
AaBbCc AaBbCc
Specks
Light print partial
Light print entire
Dropouts
Lines
Gray background
Toner smear
Loose toner
Repeating defects
Skew
Repeating image
Misformed characters
Curl or wave
Wrinkles or creases
Vertical white lines
Tire tracks
White spots on black
Scattered lines
Blurred print
Random image repetition
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Troubleshooting network printing problems
Troubleshooting common Windows problems
Error message Error Writing to LPTx in Windows Cause
Troubleshooting common Macintosh problems
Printer driver is not listed in Print Center Cause Solution
Print queue might be stopped
You are unable to print from a third-party USB card Cause
Hardware troubleshooting
Troubleshooting Linux problems
Software troubleshooting
Troubleshooting common PostScript problems
General problems
PS error page prints Cause
Legal page prints with clipped margins Cause
Supplies and accessories
Ordering directly from HP
Ordering parts, accessories, and supplies
Ordering through service or support providers
Paper-handling accessories
Part numbers
Print cartridge
Memory
Print media
Specifications 84 bright, 20 lb 75 g/m2
92296T/North America, Asia-Pacific
Service and support
Hewlett-Packard limited warranty statement
Appendix B Service and support
HP maintenance agreements
On-site service agreements
Next-day on-site service
Weekly volume on-site service
Extended warranty
Specifications
Physical specifications
Electrical specifications
Sound power level Declared per ISO
Acoustic emissions
Operating environment
Sound pressure level Declared per ISO
Envelopes
Paper specifications
Category Specifications
Envelopes with double side seams
Envelopes with adhesive strips or flaps
Envelope margins
Envelope storage
Label construction
Labels
Transparencies
Regulatory information
FCC regulations
Environmental product stewardship program
HP LaserJet 5200 printer
Paper
Material restrictions
Material Safety Data Sheet Msds For more information
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Declaration of Conformity
Declaration of conformity
Declaration of conformity
Canadian DOC regulations
Safety statements
Laser safety
Laser statement for Finland
Luokan 1 laserlaite
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Working with memory and print server cards
Overview
Installing printer memory
To install printer memory
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Installing CompactFlash cards
To install a CompactFlash card
Installing CompactFlash cards
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Checking Dimm or CompactFlash installation
Saving resources permanent resources
Enabling memory for Windows
Using HP Jetdirect print server cards
Installing an HP Jetdirect print server card
Removing an HP Jetdirect print server card
Printer commands
PJL
Understanding PCL 6 and PCL 5e printer command syntax
Combining escape sequences
DOS program Entry What appears
Using escape characters
Selecting PCL 6 and PCL 5 fonts
Common PCL 6 and PCL 5 printer commands
Function Command Options #
80 = Monarch envelope
Function Command
Table F-3Cursor Positioning
9E = Windows 3.1 Latin 2 commonly
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Glossary
Bidirectional communication Two-way data transmission
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Index
Cables
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USB
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Unix
Msds
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