SYSTEM SETUP submenu (on the
CONFIGURE DEVICE menu) at the printer control panel, temporarily turn the
CLEARABLE
WARNINGS and
AUTO CONTINUE settings off. Then print the job again.
The print job is not | Paper is not fed correctly |
formatted correctly. | or is damaged. |
There are
●Check that you are using the correct printer driver. (See Printer drivers.)
●Check the program settings. (See the program online Help.)
●Try a different font.
●Downloaded resources might have been lost. You might need to download them again.
●Make sure that the paper is loaded correctly and that the guides are not too tight or too loose against the stack.
●If you are having problems printing
●If pages are wrinkled or curled, or if the image is skewed on the page, see Troubleshooting
●Adjust the print resolution. (See Print Quality submenu.)
●Check that REt is on. (See Print Quality submenu.)
●Go to Troubleshooting
Step 5: Does the printer select the trays?
YES |
| For other problems, check the Contents, the Index, or the printer driver | ||
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NO |
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The printer pulls paper from the | An optional tray is not working |
wrong tray. | correctly. |
A message other than READY appears on the printer control panel display.
●Make sure that you have selected the correct tray. (See Source.)
●Make sure that trays are correctly configured for paper size and type. (See Configuring trays.) Print a configuration page to see current tray settings. (See Using printer information pages.) Ensure that the
●Make sure that the tray selection (Source) or Type in the printer driver or program is set correctly.
●Print a configuration page to verify that the tray is installed correctly and is functional. (See Using printer information pages.)
●Configure the printer driver to recognize the installed tray. (See the printer driver online Help.)
●Turn the printer off and then on.
●Verify that you are using the correct optional tray for the printer.
●Go to
120 Chapter 7 Problem solving | ENWW |