HP 5200 manual Control panel message Description Recommended action, 13.XX.YY JAM Inside Rear Door

Control panel message	Description	Recommended action
13.XX.YY JAM INSIDE REAR DOOR	A jam has occurred in the duplex reversing	1.	Press		to see step-by-step
alternates with	area.		information.
Clear jam then press		2.	Open rear door, and then remove all
			media found.
		3.	Close the rear door.
		4.	To exit, press .
13.XX.YY JAM INSIDE REAR DOOR	A jam has occurred in the rear door area.	1.	Press		to see step-by-step
alternates with			information.
		2.	Pull the duplexer half-way out of the
For help press			printer.
		3.	Open the rear door, and then remove
			the duplexer.
		4.	Release the four tabs in the center of
			the black paper guide inside the lower
			rear door.
		5.	Lower rear door completely, and then
			remove all media found.
		6.	Close the rear door. The four tabs in
			the paper guide will automatically
			reattach to the door.
		7.	Reinstall the duplexer.
		8.	To exit, press .
13.XX.YY JAM INSIDE TOP COVER	A jam has occurred in the registration	1.	Press the		to see step-by-step
alternates with	assembly area.		information.
Remove print cartridge		2.	Open the top cover, and then remove
			the print cartridge.
		3.	Remove all media found.
		4.	Lift the metal flap, and then remove
			any media remaining.
		5.	Verify that the media size matches the
			tray settings and the dial on the tray.
		6.	Reinstall the print cartridge, and then
			close the top cover.
		7.	To exit, press .
20 INSUFFICIENT MEMORY	The printer has received more data from	1.	Press		to continue printing.
alternates with	the computer than fits in available memory.
				NOTE Data will be lost.
For help press
		2.	Reduce the complexity of the print job
To continue press
			to avoid this error.
		3.	Adding memory to the printer may
			allow printing of more complex pages.

128 Chapter 7 Problem solving ENWW