Clearing jams from the optional duplexer | HP 5200 guide

Clearing jams from the optional duplexer

1.Remove the duplexer from the rear of the printer.

2.Look inside the printer duplex area and remove any media.

3.Remove any media from the duplexer.

150 Chapter 7 Problem solving

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HP 5200 manual Clearing jams from the optional duplexer

Contents

HP LaserJet 5200 Series printers Page HP LaserJet 5200 Series printers Copyright and License Trademark Credits Online Services HP Customer Care HP support and information for Macintosh computers Table of contents Input/output I/O configuration Printing tasks To load tray Managing the printer MaintenanceProblem solving Appendix a Supplies and accessories Appendix D Regulatory information Appendix B Service and supportAppendix C Specifications Appendix F Printer commands Appendix E Working with memory and print server cards221 223 Xii Printer basics Quick access to printer information Guide Description Printer at a glance MB RAM Features at a glance Feature Description Accessibility Supplies Walkaround Printer parts Interface ports Driver Autoconfiguration Printer softwarePrinter drivers Operating system PCL 5e Additional drivers Update NowHP Driver Preconfiguration Operating System Opening the printer driversSoftware for Macintosh computers Installing Macintosh printing system software for networks PostScript Printer Description PPD files To remove software from Macintosh operating systems HP Web JetadminSoftware for networks Utilities LinuxHP Easy Printer Care software Embedded Web server Macintosh OS Other components and utilitiesWindows Dimensions Tray Tray 2/Tray Automatic Selecting print mediaSupported media sizes Media size RA3 Supported media types Enww Control panel Overview Function Control-panel layoutNumber Down button Select button Back button Up button Using the control-panel menus To use the menus Show Me How menu Retrieve Job menu Values ExplanationUser Jobname ALL Private Jobs Information menu Paper Handling menu Values Configure Device menu Sets the default number of copies by selecting any numberDefault Paper Size Printing submenu YES SET Registration Print Test Source Adjust Tray N Print Quality submenu RESOLUTION300 Fuser ModesOptimize 600 Process Cleaning FastresProres RET OFF DATE/TIME Date System Setup submenuSets the date and time settings Sleep Delay Minute MinutesWake Time Monday Tuesday Values Language English Several Submenu Resets submenu Restore FactorySettings Sleep Mode Diagnostics menu Service menuPrint Event LOG Show Event LOG Changing printer-control-panel configuration settings Changing control-panel settingsTo change a control-panel setting Show address To set Manually Feed Prompt Tray-behavior optionsTo set Use Requested Tray Sleep Delay To set the printer default for PS Defer MediaTo set the Sleep Delay To set size/type prompt To turn the Sleep mode on or off PersonalityClearable warnings To set the personality Auto continue Cartridge lowTo set auto continue To set supplies-low reporting Jam recovery To set the jam-recovery responseCartridge-out response To set the cartridge-out response Selecting the language during initial installation Changing the language after the initial configurationRAM disk Language Enww Input/output I/O configuration Parallel configuration USB configuration Connecting the USB cable Setting the subnet mask Network configurationSetting an IP address Setting the default gateway Disabling network protocols optional To disable DLC/LLC To disable IPX/SPXTo disable AppleTalk Enhanced I/O EIO configuration HP Jetdirect EIO print servers Enww Printing tasks Type and Size Controlling print jobsSource Priority for print settings Gaining access to printer driver settings Paper that can damage the printer Using print mediaPaper to avoid Configuring output bins Printing to the top output bin Printing to the rear output bin To load tray Configuring traysLoading tray 1 multipurpose tray Enww Setting Explanation Customizing tray 1 operationLoading tray 2 250-sheet tray Tray 1 TYPE=ANY 11x17 Legal Loading optional tray 3 500-sheet tray To load tray Enww Printing on special media Printing on envelopes Guidelines for printing on letterhead or preprinted forms To load envelopes in tray Printing on labels Guidelines for printing on labels Printing on transparencies Printing on rotated mediaGuidelines for printing on transparencies Printing from tray Printing from tray 2 or optional tray Setting custom paper sizes Printing full-bleed imagesPrinting on custom-size media Guidelines for printing custom-size paper Loading custom-size media in tray 2 or optional tray Printing on vellum Printing on glossy paper Colored paperHeavy paper HP LaserJet Tough paper Recycled paper Printing and paper storage environment Printing on both sides duplexing Paper orientation for printing on both sides To print on both sides by using the built-in duplexer Layout options for printing on both sides To print on both sides manually Using features in the Windows printer driver Creating and using quick setsTo create a quick set To use quick sets Using watermarks Setting a custom paper size from the printer driverResizing documents To reduce or enlarge a document Printing multiple pages on one sheet of paper Using different paper and printing coversPrinting a blank first Using the Services tab Using features in the Macintosh printer driver Creating and using presetsTo create a preset To use presets Printing on both sides of the paper To use automatic duplex printing To print on both sides manually Managing special printing situations Printing a different firstStopping a print request To stop the current print job from the software program To delete a stored job Managing stored jobsTo print a stored job Managing memory Managing the printer Using printer information pages How to print Description How to print File directoryPCL or PS font list To highlight Print PCL Font List or Print PS Font LIST, Configuring e-mail alerts Software Information location Using the embedded Web server Opening the embedded Web server Sleep mode on Settings tabEmbedded Web server sections Tab or section Other links Tab or section OptionsNetworking tab Using HP Web Jetadmin software Using the HP Easy Printer Care software Supported operating systemsSupported browsers To open the HP Easy Printer Care software HP Easy Printer Care software sections Section Options Using the HP Printer Utility for Macintosh HP Printer Utility featuresOpening the HP Printer Utility To open the HP Printer Utility in Mac OS X Bonjour Settings Additional Settings Mail Alerts Maintenance Approximate print-cartridge replacement intervals Managing suppliesSupplies life Managing the print cartridge Print-cartridge authentication HP fraud hotline and Web site Supply replacement guidelines Replacing supplies and partsChanging the print cartridge To change the print cartridge Replacing supplies and parts Enww Cleaning the printer To clean the printer using the printer control panel Enww Problem solving Basic troubleshooting checklist Factors that affect printer performance Troubleshooting flowchart Can you print a configuration page?Does Ready appear on the control-panel display? XXX MB Printing Configuration Job will not print PS error page or list of commands printsCan you print from a program? Go to step Does the job print as expected? PERSONALITY=AUTO Printer pulls paper from Does the printer select the trays?Clearable Enww Solving general printing problems Print job prints on both sides of the paper Cause Print job is extremely slow Cause SolutionPages print, but are totally blank Cause Solution Enww Control-panel message types XX Internal Clock Error Control-panel messagesControl panel message 13.XX.YY Fuser JAM Inside TOP Cover Control panel message Description 13.XX.YY JAM Inside Duplexer13.XX.YY JAM Inside Front Door Recommended action Control panel message Description Recommended action 13.XX.YY JAM Inside Rear Door13.XX.YY JAM Inside TOP Cover Remove print cartridge TOO Complex EIO X Buffer OverflowEmbedded I/O Buffer Overflow Parallel I/O Buffer Overflow Error Xxxxx ErrorFuser Error XY Error XX Error 55.XX.YY DC Controller ErrorXX Printer Error No System Storage Error Settings Xxxx Error8X.YYYY EIO Error 8X.YYYY Embedded Jetdirect Error Cleaning Disk X% Complete Do not Power OFFAction not Currently Available On Tray Code CRC Error Install FuserClose TOP Cover and Front Door Data Received Insufficient Memory to Load FONTS/DATAManually Feed Type Size Manually Feed Output Stack NON HP Supply Installed MEM Test Failure Replace DimmNON HP Supply in USE Paper Path JAM Front Door Processing Duplex JOB RAM Disk Device FailureRAM Disk File Operation Failed RAM Disk File System is Full RFU Load Error RAM Disk is Write ProtectedSanitizing Disk X% Complete Size Mismatch in Tray USB Accessory Error Tray XX Empty Type SizeTray XX Open Tray XX Open or Empty USB Storage File Operation Failed USB Storage File System is FullUSB Storage is Write Protected USB Storage X Removed Guidelines for using paper Symptom Problem with paper Configuration Printing special pages Printer is jammed.1 Cause Solution Common causes of jams To turn off jam recovery Jam locations Clearing jams Clearing jams from the input-tray areas Clearing jams from the print-cartridge area Enww Clearing jams from the output-bin areas Enww Clearing jams from the optional duplexer Solving repeated jams Enww Troubleshooting print-quality problems Print-quality problems associated with mediaPrint-quality problems associated with the environment Print-quality problems associated with jams AaBbCc AaBbCc Specks Light print partialLight print entire Dropouts Lines Gray background Toner smear Loose toner Repeating defects Skew Repeating imageMisformed characters Curl or wave Wrinkles or creases Vertical white lines Tire tracks White spots on black Scattered lines Blurred print Random image repetition Enww Troubleshooting network printing problems Troubleshooting common Windows problems Error message Error Writing to LPTx in Windows Cause Troubleshooting common Macintosh problems Printer driver is not listed in Print Center Cause Solution Print queue might be stopped You are unable to print from a third-party USB card Cause Hardware troubleshooting Troubleshooting Linux problemsSoftware troubleshooting Troubleshooting common PostScript problems General problemsPS error page prints Cause Legal page prints with clipped margins Cause Supplies and accessories Ordering directly from HP Ordering parts, accessories, and suppliesOrdering through service or support providers Paper-handling accessories Part numbersPrint cartridge Memory Print media Specifications 84 bright, 20 lb 75 g/m2 92296T/North America, Asia-Pacific Service and support Hewlett-Packard limited warranty statement Appendix B Service and support HP maintenance agreements On-site service agreementsNext-day on-site service Weekly volume on-site service Extended warranty Specifications Physical specifications Electrical specifications Sound power level Declared per ISO Acoustic emissionsOperating environment Sound pressure level Declared per ISO Envelopes Paper specificationsCategory Specifications Envelopes with double side seams Envelopes with adhesive strips or flapsEnvelope margins Envelope storage Label construction LabelsTransparencies Regulatory information FCC regulations Environmental product stewardship program HP LaserJet 5200 printer PaperMaterial restrictions Material Safety Data Sheet Msds For more information Enww Declaration of Conformity Declaration of conformityDeclaration of conformity Canadian DOC regulations Safety statementsLaser safety Laser statement for Finland Luokan 1 laserlaite Enww Working with memory and print server cards Overview Installing printer memory To install printer memory Enww Enww Enww Enww Installing CompactFlash cards To install a CompactFlash card Installing CompactFlash cards Enww Enww Checking Dimm or CompactFlash installation Saving resources permanent resources Enabling memory for Windows Using HP Jetdirect print server cards Installing an HP Jetdirect print server card Removing an HP Jetdirect print server card Printer commands PJL Understanding PCL 6 and PCL 5e printer command syntax Combining escape sequences DOS program Entry What appears Using escape charactersSelecting PCL 6 and PCL 5 fonts Common PCL 6 and PCL 5 printer commands Function Command Options # 80 = Monarch envelope Function Command Table F-3Cursor Positioning 9E = Windows 3.1 Latin 2 commonly Enww Glossary Bidirectional communication Two-way data transmission Enww Index Cables Enww Enww Enww Enww USB Enww Unix Msds Enww Page Q7543-90907