Diagnostics menu

Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues.

Item

Values

 

 

PRINT EVENT LOG

There is no value to select.

 

 

SHOW EVENT LOG

There is no value to select.

 

 

PAPER PATH TEST

PRINT TEST PAGE

 

SOURCE

 

DUPLEX

 

COPIES

Explanation

Press to generate a list of the 50 most recent entries in the event log. The printed event log shows error number, page count, error code, and description or personality.

Press to scroll through the contents of the event log at the printer control panel, which lists up to the 50 most recent

events. Use or to scroll through the event log contents.

Generates a test page that is useful for testing the paper- handling features of the printer.

PRINT TEST PAGE: Press to start the paper-path test using the source (tray), destination (output bin), duplex, and number of copies settings that you set in the other items on the Paper Path Test menu. Set the other items before selecting PRINT TEST PAGE.

SOURCE: Select the tray that uses the paper path that you want to test. You can select any tray that is installed. Select ALL TRAYS to test all paper paths. (Paper must be loaded in the selected trays.)

DUPLEX: Determine whether the paper goes through the duplexer during the paper-path test. The menu item appears only if the printer includes a built-in duplexer .

COPIES: Set how many sheets of paper are used from each tray during the paper-path test.

Service menu

The SERVICE menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel.

40 Chapter 2 Control panel

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