Control panel message

Description

Recommended action

 

 

 

 

 

 

 

 

40 EIO X BAD TRANSMISSION

A connection with the card in the EIO slot

1.

Press

to continue printing.

alternates with

has broken.

 

 

 

 

 

 

 

 

 

 

 

 

 

NOTE Data will be lost.

To continue press

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

If the message persists, contact

 

 

 

 

 

HP Support.

 

 

 

 

40 EMBEDDED I/0 BAD TRANSMISSION

The connection with the HP Jetdirect

Press

to continue printing.

alternates with

embedded print server has broken.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To continue press

 

 

 

 

 

 

 

 

 

 

 

 

 

41.3 UNEXPECTED SIZE IN TRAY X

Media is loaded that is longer or shorter in

1.

Press

to print from a different tray.

alternates with

the feed direction than the size configured

 

 

 

 

 

 

 

for the tray.

2.

To print from the current tray, load the

LOAD TRAY X <TYPE> <SIZE>

 

 

tray with the size and type indicated.

 

 

 

 

 

 

 

 

Ensure that all trays are configured correctly before printing again. See Configuring trays for more information.

41.5 UNEXPECTED TYPE IN TRAY X

The printer senses a different media type

alternates with

than what is configured in the tray.

 

LOAD TRAY X <TYPE> <SIZE>

 

1.Press to print from a different tray.

2.To print from the current tray, load the tray with the size and type indicated.

Ensure that all trays are configured correctly before printing again. See Configuring trays for more information.

41.X ERROR

A printer error has occurred.

1.

Press

to continue or press for

alternates with

 

 

more information.

 

 

 

 

To continue press

 

2.

If the message persists after exiting

 

 

help, turn the printer off and then on.

 

 

3.

If the message persists, contact

 

 

 

HP Support.

 

 

 

 

49.XXXXX ERROR

A critical firmware error has occurred.

1.

Turn the printer off and then on.

alternates with

 

2.

If the message persists, contact

To continue turn off then on

 

 

HP Support.

 

 

 

 

 

 

 

 

50.X FUSER ERROR

A fuser error has occurred.

1.

Turn the printer off.

For help press

 

2.

Verify the fuser is installed correctly

 

 

and fully seated.

 

 

 

 

 

3.

Turn on the printer.

 

 

4.

If the message persists, contact

 

 

 

HP Support.

 

 

 

 

 

51.XY ERROR

A printer error has occurred.

1.

Press

to continue.

alternates with

 

2.

If the message persists, turn the

To continue turn off then on

 

 

printer off and then on.

 

 

 

 

 

 

3.

If the message persists, contact

 

 

 

HP Support.

 

 

 

 

 

130 Chapter 7 Problem solving

ENWW