Control panel message | Description | Recommended action | ||||||
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40 EIO X BAD TRANSMISSION | A connection with the card in the EIO slot | 1. | Press | to continue printing. | ||||
alternates with | has broken. |
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| NOTE Data will be lost. | ||
To continue press |
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| 2. | If the message persists, contact | ||||||
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40 EMBEDDED I/0 BAD TRANSMISSION | The connection with the HP Jetdirect | Press | to continue printing. | |||||
alternates with | embedded print server has broken. |
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To continue press |
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41.3 UNEXPECTED SIZE IN TRAY X | Media is loaded that is longer or shorter in | 1. | Press | to print from a different tray. | ||||
alternates with | the feed direction than the size configured |
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for the tray. | 2. | To print from the current tray, load the | ||||||
LOAD TRAY X <TYPE> <SIZE> |
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Ensure that all trays are configured correctly before printing again. See Configuring trays for more information.
41.5 UNEXPECTED TYPE IN TRAY X | The printer senses a different media type |
alternates with | than what is configured in the tray. |
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LOAD TRAY X <TYPE> <SIZE> |
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1.Press to print from a different tray.
2.To print from the current tray, load the tray with the size and type indicated.
Ensure that all trays are configured correctly before printing again. See Configuring trays for more information.
41.X ERROR | A printer error has occurred. | 1. | Press | to continue or press for |
alternates with |
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To continue press |
| 2. | If the message persists after exiting | |
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| help, turn the printer off and then on. | ||
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| 3. | If the message persists, contact | |
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49.XXXXX ERROR | A critical firmware error has occurred. | 1. | Turn the printer off and then on. | |
alternates with |
| 2. | If the message persists, contact | |
To continue turn off then on |
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50.X FUSER ERROR | A fuser error has occurred. | 1. | Turn the printer off. | |
For help press |
| 2. | Verify the fuser is installed correctly | |
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| and fully seated. | ||
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| 3. | Turn on the printer. | |
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| 4. | If the message persists, contact | |
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51.XY ERROR | A printer error has occurred. | 1. | Press | to continue. |
alternates with |
| 2. | If the message persists, turn the | |
To continue turn off then on |
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| 3. | If the message persists, contact | |
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130 Chapter 7 Problem solving | ENWW |