Print job is extremely slow.

Cause

Solution

 

 

 

 

 

 

 

The job might be very complex.

Reduce the complexity of the page or try adjusting the print-

The maximum speed of the printer cannot be exceeded

quality settings. If this problem occurs frequently, add

memory to the printer.

even when more memory is added.

 

 

 

 

 

 

Printing speeds might be automatically reduced when

 

 

 

 

 

 

printing on custom-sized media.

 

 

 

 

 

 

Note: Slower speeds are expected when printing on narrow

 

 

 

 

 

 

paper, when printing from tray 1, or when using the HIGH 2

 

 

 

 

 

 

fuser mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

You are printing a PDF or PostScript (PS) file but are using

Try using the PS printer driver rather than the PCL printer

a PCL printer driver.

driver. (You can usually do this from a software program.)

 

 

 

 

 

 

 

In the printer driver, Optimize for: is set to cardstock,

In the printer driver, set the type to plain paper (see

heavy, rough, or bond paper.

Controlling print jobs).

 

 

 

 

 

 

 

 

 

 

 

 

NOTE If you change the setting to plain paper, the

 

 

 

 

 

 

 

 

 

print job will print faster. However, if you are using

 

 

 

 

 

 

 

 

 

heavy media, for best results leave the printer driver

 

 

 

 

 

set to heavy even though printing might be slower.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Print job prints on both sides of the paper.

Cause

Solution

The printer is set for duplexing.

See Gaining access to printer driver settings to change the setting, or see the online Help.

Print job contains only one page but the printer processes the back side of the page as well (the page comes part of the way out, and then goes back into the printer).

Cause

Solution

The printer is set for duplexing. Even if the print job contains only one page, the printer also processes the back side.

See Gaining access to printer driver settings to change the setting, or see the online Help.

Do not try to pull the page out of the printer before duplexing is complete. Jamming might result.

Pages print, but are totally blank.

Cause

Solution

 

 

The sealing tape might still be on the print cartridge.

Remove the print cartridge and pull out the sealing tape.

 

Reinstall the print cartridge.

 

 

The file might have blank pages.

Check the file to make sure that it does not contain blank

 

pages.

 

 

ENWW

Solving general printing problems 123