Guidelines for using paper

For best results, make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper.

For a complete list of supported media, see Supported media sizes.

The following problems with paper cause print quality deviations, jamming, or even damage to the printer.

Symptom

Problem with paper

Solution

Poor print quality or toner adhesion

The paper is too moist, too rough, too

 

heavy, too smooth, or it is embossed or

 

from a faulty paper lot.

Try another kind of paper, between 100 and 250 Sheffield, and with 4 to 6% moisture content.

Dropouts, jamming, curl

The paper has been stored incorrectly.

Store paper flat in its moisture-proof

 

The paper varies from side to side.

wrapping.

 

Turn the paper over.

 

 

 

 

 

Excessive curl

The paper is too moist, has the wrong

Open the rear output bin, or use long-

 

grain direction, or is of short-grain

grain paper.

 

construction.

Turn the paper over.

 

The paper varies from side to side.

 

 

 

 

 

Jamming, damage to printer

The paper has cutouts or perforations.

Use paper that is free of cutouts or

 

 

perforations.

 

 

 

Problems with feeding

The paper has ragged edges, or it is

Use high-quality paper that is made for

 

from a faulty paper lot.

laser printers.

 

The paper varies from side to side.

Turn the paper over.

 

The paper is too moist, too rough, too

Try another kind of paper, between 100

 

heavy, or too smooth.

and 250 Sheffield, and with 4 to 6%

 

It has the wrong grain direction, is of

moisture content.

 

Open the rear output bin, or use long-

 

short-grain construction, or it is

 

embossed.

grain paper.

 

 

 

NOTE Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised or embossed letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (200°C or 392°F for 0.1 second).

CAUTION Failure to follow these guidelines could cause jams or damage to the printer.

ENWW

Guidelines for using paper 141