Common Errors

20 ERROR

This error occurs when the printer runs out of memory during a font download, macro creation, raster graphic download, or page composition. To alleviate this error, the quantity of data sent to the printer must be reduced. This can be accomplished by eliminating unnecessary fonts or macros, reducing the raster graphics white space sent to the printer, or selecting a lower resolution for the raster graphics. An alternative solution is to install additional memory. Additional memory is available from your Hewlett-Packard Sales Representative or authorized dealer.

21 ERROR

This error results when a page is too complex to print. The error can be corrected by reducing the complexity of the page, or by enabling Page Protection mode from the control panel. (Refer to the “Print Overrun” section described earlier in this chapter for additional information.)

22 ERROR

This error indicates an I/O protocol problem between the printer and the host system. Make sure the printer and the host system protocol (hardware handshake or Xon/Xoff handshake) correspond and that your cable is correct for your host/printer configuration.

40 ERROR

An error occurred while transferring data from the computer to the printer. This error occurs if the computer is turned ON and OFF while the printer is on-line, or if the printer’s baud rate, parity, or data character size are not the same as the computer’s. To clear the error message press [[CONTINUE/RESET]] (refer to the printer User’s Manual). Make sure the printer is set to the same baud rate as the computer, and that your host I/O has been configured for your printer. If the error continues, call your HP Service Representative.

For additional printer errors, refer to the printer User’s Manual.

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Common Errors 24-15

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HP 5961-0509 manual Common Errors