HP 5961-0509 HP Distribution, HP First Faxback support, HP’s Personal Peripherals Assist Line

Models: 5961-0509

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If you are not a member of CompuServe, but would like to join, call CompuServe at 1-800-848-8199 (operator #51) and take advantage of the Free Introductory Membership, which includes:

zA $15 introductory usage credit to CompuServe.

zA private User ID number and Password.

zA complimentary subscription to CompuServe’s monthly publication, CompuServe Magazine.

HP Distribution

Software drivers and application notes are also available through HP Distribution by calling at 303-353-7650 (materials are mailed at no charge).

HP FIRST Faxback support

Hewlett-Packard has installed a "faxback" service called HP FIRST (Fax Information Retrieval Support Technology). A wealth of information on HP peripherals, including the full line of HP LaserJet printers, is available to anyone with access to a group 3 fax machine. The phone number for the HP FIRST service is:

208-344-4809

HP’s Personal Peripherals Assist Line

If your organization’s support personnel or your dealer are unable to answer your question, Hewlett-Packard has a Personal Peripherals Assist Line available to you. It is available from 7 AM to 6 PM (Mountain Standard Time), Monday, Tuesday, Thursday, and Friday, and 7 AM to 4 PM (MST) Wednesday.

(208) 323-2551

Before you call the Personal Peripherals Assist Line, do the following:

1Check the "Troubleshooting Checklist" section of your printer User’s Manual.

2Use the printer’s control panel to print self-test, if possible.

3Check with you software vendor for help if you suspect a software problem.

Customer Support-2

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HP 5961-0509 manual HP Distribution, HP First Faxback support, HP’s Personal Peripherals Assist Line