more information about accessing the print queue, see the documentation that came with the operating system installed on your computer.
●Check the USB cable. If you are using an older cable, it might not be working properly. Try connecting it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length.
●Make sure your computer is USB ready. Some operating systems, such as Windows 95 and Windows NT, do not support USB connections. Check the documentation that came with your operating system for more information.
●Check the connection from your HP
●Check other printers or scanners. You might need to disconnect older products from your computer.
●After you check the connections, try restarting your computer. Turn your HP
●If necessary, remove and then install the HP Image Zone software again. For more information, see Uninstall and reinstall the software.
For more information on setting up your HP
I received a message on the control panel display about a paper jam or a blocked carriage
Solution
If either a paper jam or blocked carriage error message appears on the control panel display, there might be some packing material inside the HP
Troubleshooting information
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