Print a self-test report | HP 6200 instruction

Chapter 14

Print a self-test report

If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your device, including your print cartridges.

1Load letter, A4, or legal unused plain white paper into the input tray.

2Press Setup.

3Press 2, then press 5.

This selects Print Report and then selects Self-Test Report.

The HP all-in-one prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below.

Maintain your HP all-in-one

4Make sure the test patterns are even and show a complete grid.

If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges. For more information, see Clean the print cartridges.

5Make sure the lines of color extend across the page.

If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge in the right slot.

If any of the remaining three lines are missing, faded, streaked, or show lines, this might indicate a problem with the tri-color print cartridge in the left slot.

6Make sure the color blocks have even consistency and are representative of the colors listed below.

You should see cyan, magenta, yellow, violet, green, and red color blocks.

If color blocks are missing, or if a block of color is muddy or does not match the label indicated below the block, this might indicate that the tri-color print cartridge is out of ink. You might need to replace the print cartridge. For more information on replacing print cartridges, see Replace the print cartridges.

Note For examples of test patterns, lines of color, and color blocks from normal and malfunctioning print cartridges, see the onscreen HP Image Zone Help that came with your software.

108	HP Officejet 6200 series all-in-one

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HP 6200 manual Print a self-test report

Contents

HP Officejet 6200 series all-in-one User Guide Safety information Contents Print from your computer Contents HP Officejet 6200 series all-in-one HP all-in-one overview HP all-in-one at a glanceLabel Description Label Name and Description Control panel features Menu Overview Copy MenuCopy Menu Setup Menu Scan To menuFax Menu Button Name and Purpose Access the HP Image Zone software WindowsUse the HP Image Zone to do more with your HP all-in- one To open the HP Director Feature Purpose Products Icon Feature and Purpose Open the HP Image Zone windowTo open the HP Image Zone window Services Icon Feature and Purpose Display the HP Image Zone Dock menuTo display the HP Image Zone Dock menu Device Tasks Icon Purpose Manage and Share Feature Purpose More Manage and Share Icon PurposeApplications Find more information Setup Guide Onscreen help from your device Supported connection types Connection information Use printer sharing Macintosh OS Connect using a USB cableSet up the HP JetDirect Use Windows printer sharing If you are using Windows XP or To use Webscan Use Webscan Transfer photos Transfer photos using a Windows PCTransfer photos using a Macintosh Work with photos Edit photos using a Windows PC Edit photos using a MacintoshEdit photos Share photos using a Windows PC Share photos using a MacintoshShare photos Print photos using a Windows PC Print photos using a MacintoshPrint photos Load an original on the glass Load originals and load paperLoad originals Load an original in the automatic document feeder To load an original on the glass Choose papers for printing and copyingRecommended papers Papers to avoid We do not recommend copying to the following papers Load paperLoad full-size paper We do not recommend printing to the following papers Load originals and load paper Load 10by 15cm 4by 6inch photo paper To load envelopes Load postcards or Hagaki cardsLoad envelopes To load postcards or Hagaki cards in the input tray Paper Tips Load other types of paper Paper Avoid paper jams To print photos from a PictBridge-compatible camera Use a PictBridge camera Chapter Use the copy features Paper type Suggested paper size settingsSet the copy paper size To set the paper type from the control panel Paper type Control panel settingSet the copy paper type To set the paper size from the control panel Press Start Copy Black or Start Copy Color Change default copy settingsIncrease copy speed or quality To change the copy quality from the control panel To set default copy settings from the control panel Make multiple copies of the same originalCopy a two-page black-and-white document Copy a 10by 15cm 4by 6inch photo onto a full-size Make a 10by 15cm 4by 6inch borderless copy of a photo To copy a photo onto a full-size page from the control panel Resize an original to fit onto letter or A4paper To set a custom size from the control panel Resize an original using custom settingsCopy a legal-size document onto letter paper To resize a document from the control panel Copy a faded original Copy a document that has been faxed several timesTo copy a blurred document Enhance light areas of your copy Prepare a color iron-on transferTo copy an overexposed photo Stop copying Scan to an application Use the scan features To send a scan to an application Stop scanning Print from a software application Print from your computer Windows users Change the print settingsTo change the print settings for all future jobs To change the print settings for the current job To change all other print settings Stop a print jobTo stop a print job from the HP all-in-one Print from your computer USA Fax setup Choose the right fax setup for your home or office Select your fax setup case Only Questions DSL serviceYou answered No to all You answered Yes to question Case a Separate fax line no voice calls received To set up your HP all-in-one with a separate fax line To set up your HP all-in-one with DSL Case B Set up your HP all-in-one with DSL Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up your HP all-in-one with a distinctive ring service To set up your HP all-in-one with a shared voice/fax line Case F Shared voice/fax line with voice mail To set up your HP all-in-one with voice mail Case G Fax line shared with PC modem no voice calls received To set up your HP all-in-one with a PC modem Case H Shared voice/fax line with PC modem Set up your HP all-in-one to a computer with one phone port Back view of the HP all-in-one Set up your HP all-in-one to a computer with two phone ports Case I Shared voice/fax line with answering machine Back view of the HP all-in-one Set up your HP all-in-one to a computer with one phone port Back view of the HP all-in-one Set up your HP all-in-one to a computer with two phone ports Back view of the HP all-in-one Case K Shared voice/fax line with PC modem and voice mail Set up your HP all-in-one to a computer with one phone port Set up your HP all-in-one to a computer with two phone ports To test your fax setup from the control panel Test your fax setup Fax setup Fax setup Auto Answer Use the fax featuresSet up the HP all-in-one to receive faxes Choose the recommended answer mode for your setup Auto Answer light is on Auto Answer light is off Press Start Fax Black Set the answer modeSend a fax Send a basic fax Send a fax manually from a phone Enable fax confirmation Press Redial/Pause Send a fax using redialSend a fax using speed dials Schedule a fax Cancel a scheduled fax Send a fax using monitor dialingSend a fax from memory Receive a fax Set the number of rings before answeringReceive a fax manually Poll to receive a fax Set the date and time Set the fax header Enter text and symbols Enter text using the keypad on the control panel Print reportsGenerate reports automatically Set up speed dialing Generate reports manuallyCreate speed-dial entries Create group speed-dial entries Update speed-dial entries Delete speed-dial entries Change the fax resolution and lighter/darker settingsChange the fax resolution To change the resolution from the control panel Set the paper size for received faxes Change the lighter/darker settingSet new default settings Set fax options To forward faxes from the control panel Adjust the volumeSet tone or pulse dialing Forward faxes to another number Redial a busy or unanswered number automatically Cancel fax forwardingTo cancel forward faxes from the control panel Change the answer ring pattern distinctive ringing Set backup fax reception To set backup fax reception from the control panelSet automatic reduction for incoming faxes Set the fax speed Use error correction modeTo change the ECM setting from the control panel Fax speed setting To reprint faxes in memory from the control panel Reprint or delete the faxes in memoryFax over the Internet To set the fax speed from the control panel To cancel a number you are dialing Stop faxingTo stop faxing from the control panel Use HP Instant Share OverviewGet started To send a scanned image from your HP all-in-one Send images using your HP all-in-one Send images using your computer Send images using the HP Image Zone software WindowsTo use the HP Image Zone software To use the HP Instant Share client application Open the HP Photo and Imaging Gallery To use the e-mail option within the HP Director 102 Order other supplies Order suppliesOrder paper, transparency film, or other media Order print cartridges Country/region Number for ordering Maintain your HP all-in-one Clean the HP all-in-oneClean the glass To clean the glass 106 Clean the exterior Clean the lid backing Print a self-test report Work with print cartridges Handle the print cartridgesReplace the print cartridges To replace the print cartridges User Guide 111 Use a photo print cartridge Use the print cartridge protector Align the print cartridges To clean the print cartridge contacts Clean the print cartridgesClean the print cartridge contacts To clean the print cartridges from the control panel Clean the area around the ink nozzles To clean the area around the ink nozzles Set the scroll speed Change the device settingsSet the prompt delay time Restore the factory defaults Before you call HP Support Troubleshooting information View the Readme file Setup troubleshootingHardware setup troubleshooting My HP all-in-one does not turn on Solution User Guide 121 Control panel display shows the wrong language Solution Incorrect type of paper is loaded in the input tray Solution HP all-in-one does not print User Guide 125 Software installation troubleshooting Minimum system checks screen appears SolutionRed X appears on the USB connect prompt Some of the icons are missing in the HP Director Fax wizard does not start Solution Registration screen does not appear Windows only SolutionUninstall and reinstall the software To uninstall from a Windows computer, method Fax setup troubleshooting To uninstall from a Macintosh computerTo test your fax setup Fax hardware test failed Solution Fax test failedFax connected to active telephone wall jack test failed Fax line condition test failed Solution Dial tone detection test failed Solution 134 User Guide 135 136 User Guide 137 138 Fax tones are recorded on my answering machine Solution To extend your phone cord Am having problems faxing over the Internet Solution Operational troubleshooting Paper troubleshootingPaper has jammed the HP all-in-one Solution Paper has jammed the automatic document feeder Solution To clean the rollers or separator pad Print cartridge troubleshooting Get an error message when I select Send a Fax HP Image Zone troubleshootingGet an error message when I select Scan Picture Solution Get an error message when I select Make Copies Solution Device update Device update WindowsTo use device update Device update Macintosh Get support and other information from the Internet Get HP support Call in North America during warranty User Guide 149 Call in Australia post-warranty User Guide 151 Prepare your HP all-in-one for shipment HP Quick Exchange Service Japan User Guide 153 154 Duration of limited warranty Warranty information Extent of limited warranty Limitations of warrantyLimitations of liability Local law Limited warranty information for EU countries/regions Hewlett-Packard Sverige AB Technical information Paper-tray capacitiesPaper sizes Print margin specifications Print specifications Copy specifications Protecting the environment Ozone production Scan specifications Plastics Material safety data sheetsEnergy consumption Paper use FCC statement User Guide 165 Geräuschemission Declaration of conformity European Economic Area Declaration of conformity Declaration of Conformity Index Symbols/Numerics ECM User Guide 171 172 User Guide 173 Q5800-90130