Troubleshooting information

Chapter 15

Caution Trying to clear a paper jam from the front of the HP all-in-one can damage the print mechanism. Always access and clear paper jams through the rear clean-out door.

2 Gently pull the paper out of the rollers.

Warning If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP all-in-one, more paper jams are likely to occur.

3Replace the rear clean-out door. Gently push the door forward until it snaps into place.

4Press OK to continue the current job.

Paper has jammed the automatic document feeder

Solution

1 Lift the cover of the automatic document feeder.

2 Gently pull the paper out of the rollers.

Warning If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the automatic document feeder. If you do not remove all the pieces of paper from the HP all-in-one, more paper jams are likely to occur.

3 Close the cover of the automatic document feeder.

The automatic document feeder picks up too many pages or none at all

Cause

You need to clean the separator pad or rollers inside the automatic document feeder. Pencil lead, wax, or ink can build up on the rollers and separator pad after

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HP Officejet 6200 series all-in-one

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HP 6200 manual Paper has jammed the automatic document feeder Solution