Some of the icons are missing in the HP Director | HP 6200 manual

Solution

Normally, a green check appears indicating that the plug and play is successful. A red X indicates that the plug and play failed.

Do the following:

1Verify that the control panel overlay is firmly attached, unplug the HP all-in-one power cable, and then plug it in again.

2Verify that the USB and power cables are plugged in.

3Click Retry to retry the plug and play setup. If this does not work, continue to the next step.

4Verify that the USB cable is set up properly as follows:

–Unplug the USB cable and plug it in again.

–Do not attach the USB cable to a keyboard or non-powered hub.

–Verify that the USB cable is 3 meters or less in length.

–If you have several USB devices attached to your computer, you might want to unplug the other devices during the installation.

5Continue with the installation and restart the computer when prompted. Then open HP Director and check for the essential icons (Scan Picture, Scan Document, Send Fax, and HP Gallery).

6If the essential icons do not appear, remove the software and then reinstall it. For more information, see Uninstall and reinstall the software.

I received a message that an unknown error has occurred

Solution

Try to continue with the installation. If that doesn’t work, stop and then restart the installation, and follow the directions on the screen. If an error occurs, you might need to uninstall and then reinstall the software. Do not simply delete the HP all- in-one program files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP all-in-one program group.

For more information, see Uninstall and reinstall the software.

Some of the icons are missing in the HP Director

Troubleshooting information

User Guide

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Image 130

HP 6200 manual Some of the icons are missing in the HP Director

Contents

HP Officejet 6200 series all-in-one User Guide Safety information Contents Print from your computer Contents HP Officejet 6200 series all-in-one HP all-in-one at a glance HP all-in-one overviewLabel Description Control panel features Label Name and Description Copy Menu Menu OverviewCopy Menu Scan To menu Setup MenuFax Menu To open the HP Director Access the HP Image Zone software WindowsUse the HP Image Zone to do more with your HP all-in- one Button Name and Purpose Feature Purpose Open the HP Image Zone window Products Icon Feature and PurposeTo open the HP Image Zone window Display the HP Image Zone Dock menu Services Icon Feature and PurposeTo display the HP Image Zone Dock menu Device Tasks Icon Purpose Manage and Share Icon Purpose Manage and Share Feature Purpose MoreApplications Setup Guide Find more information Onscreen help from your device Connection information Supported connection types Use Windows printer sharing Connect using a USB cableSet up the HP JetDirect Use printer sharing Macintosh OS If you are using Windows XP or Use Webscan To use Webscan Work with photos Transfer photos using a Windows PCTransfer photos using a Macintosh Transfer photos Edit photos using a Macintosh Edit photos using a Windows PCEdit photos Share photos using a Macintosh Share photos using a Windows PCShare photos Print photos using a Macintosh Print photos using a Windows PCPrint photos Load an original in the automatic document feeder Load originals and load paperLoad originals Load an original on the glass Papers to avoid Choose papers for printing and copyingRecommended papers To load an original on the glass We do not recommend printing to the following papers Load paperLoad full-size paper We do not recommend copying to the following papers Load originals and load paper Load 10by 15cm 4by 6inch photo paper To load postcards or Hagaki cards in the input tray Load postcards or Hagaki cardsLoad envelopes To load envelopes Load other types of paper Paper Tips Avoid paper jams Paper Use a PictBridge camera To print photos from a PictBridge-compatible camera Chapter Paper type Suggested paper size settings Use the copy featuresSet the copy paper size To set the paper size from the control panel Paper type Control panel settingSet the copy paper type To set the paper type from the control panel To change the copy quality from the control panel Change default copy settingsIncrease copy speed or quality Press Start Copy Black or Start Copy Color Make multiple copies of the same original To set default copy settings from the control panelCopy a two-page black-and-white document Make a 10by 15cm 4by 6inch borderless copy of a photo Copy a 10by 15cm 4by 6inch photo onto a full-size Resize an original to fit onto letter or A4paper To copy a photo onto a full-size page from the control panel To resize a document from the control panel Resize an original using custom settingsCopy a legal-size document onto letter paper To set a custom size from the control panel Copy a document that has been faxed several times Copy a faded originalTo copy a blurred document Prepare a color iron-on transfer Enhance light areas of your copyTo copy an overexposed photo Stop copying Use the scan features Scan to an application Stop scanning To send a scan to an application Print from your computer Print from a software application To change the print settings for the current job Change the print settingsTo change the print settings for all future jobs Windows users Stop a print job To change all other print settingsTo stop a print job from the HP all-in-one Print from your computer Fax setup USA Choose the right fax setup for your home or office Select your fax setup case You answered Yes to question Questions DSL serviceYou answered No to all Only To set up your HP all-in-one with a separate fax line Case a Separate fax line no voice calls received Case B Set up your HP all-in-one with DSL To set up your HP all-in-one with DSL Case D Fax with a distinctive ring service on the same line To set up your HP all-in-one with a distinctive ring service Case E Shared voice/fax line To set up your HP all-in-one with a shared voice/fax line To set up your HP all-in-one with voice mail Case F Shared voice/fax line with voice mail To set up your HP all-in-one with a PC modem Case G Fax line shared with PC modem no voice calls received Set up your HP all-in-one to a computer with one phone port Case H Shared voice/fax line with PC modem Back view of the HP all-in-one Set up your HP all-in-one to a computer with two phone ports Case I Shared voice/fax line with answering machine Back view of the HP all-in-one Set up your HP all-in-one to a computer with one phone port Back view of the HP all-in-one Set up your HP all-in-one to a computer with two phone ports Back view of the HP all-in-one Case K Shared voice/fax line with PC modem and voice mail Set up your HP all-in-one to a computer with one phone port Set up your HP all-in-one to a computer with two phone ports Test your fax setup To test your fax setup from the control panel Fax setup Fax setup Choose the recommended answer mode for your setup Use the fax featuresSet up the HP all-in-one to receive faxes Auto Answer Auto Answer light is off Auto Answer light is on Send a basic fax Set the answer modeSend a fax Press Start Fax Black Enable fax confirmation Send a fax manually from a phone Schedule a fax Send a fax using redialSend a fax using speed dials Press Redial/Pause Send a fax using monitor dialing Cancel a scheduled faxSend a fax from memory Set the number of rings before answering Receive a faxReceive a fax manually Set the date and time Poll to receive a fax Enter text and symbols Set the fax header Print reports Enter text using the keypad on the control panelGenerate reports automatically Generate reports manually Set up speed dialingCreate speed-dial entries Update speed-dial entries Create group speed-dial entries To change the resolution from the control panel Change the fax resolution and lighter/darker settingsChange the fax resolution Delete speed-dial entries Set fax options Change the lighter/darker settingSet new default settings Set the paper size for received faxes Forward faxes to another number Adjust the volumeSet tone or pulse dialing To forward faxes from the control panel Change the answer ring pattern distinctive ringing Cancel fax forwardingTo cancel forward faxes from the control panel Redial a busy or unanswered number automatically To set backup fax reception from the control panel Set backup fax receptionSet automatic reduction for incoming faxes Fax speed setting Use error correction modeTo change the ECM setting from the control panel Set the fax speed To set the fax speed from the control panel Reprint or delete the faxes in memoryFax over the Internet To reprint faxes in memory from the control panel Stop faxing To cancel a number you are dialingTo stop faxing from the control panel Overview Use HP Instant ShareGet started Send images using your HP all-in-one To send a scanned image from your HP all-in-one Send images using the HP Image Zone software Windows Send images using your computerTo use the HP Image Zone software To use the HP Instant Share client application To use the e-mail option within the HP Director Open the HP Photo and Imaging Gallery 102 Order print cartridges Order suppliesOrder paper, transparency film, or other media Order other supplies Country/region Number for ordering To clean the glass Clean the HP all-in-oneClean the glass Maintain your HP all-in-one 106 Clean the lid backing Clean the exterior Print a self-test report Handle the print cartridges Work with print cartridgesReplace the print cartridges To replace the print cartridges User Guide 111 Use a photo print cartridge Use the print cartridge protector Align the print cartridges To clean the print cartridges from the control panel Clean the print cartridgesClean the print cartridge contacts To clean the print cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzles Restore the factory defaults Change the device settingsSet the prompt delay time Set the scroll speed Troubleshooting information Before you call HP Support My HP all-in-one does not turn on Solution Setup troubleshootingHardware setup troubleshooting View the Readme file User Guide 121 Control panel display shows the wrong language Solution Incorrect type of paper is loaded in the input tray Solution HP all-in-one does not print User Guide 125 Minimum system checks screen appears Solution Software installation troubleshootingRed X appears on the USB connect prompt Some of the icons are missing in the HP Director Registration screen does not appear Windows only Solution Fax wizard does not start SolutionUninstall and reinstall the software To uninstall from a Windows computer, method To uninstall from a Macintosh computer Fax setup troubleshootingTo test your fax setup Fax test failed Fax hardware test failed SolutionFax connected to active telephone wall jack test failed Fax line condition test failed Solution Dial tone detection test failed Solution 134 User Guide 135 136 User Guide 137 138 Fax tones are recorded on my answering machine Solution Am having problems faxing over the Internet Solution To extend your phone cord Paper troubleshooting Operational troubleshootingPaper has jammed the HP all-in-one Solution Paper has jammed the automatic document feeder Solution Print cartridge troubleshooting To clean the rollers or separator pad Get an error message when I select Make Copies Solution HP Image Zone troubleshootingGet an error message when I select Scan Picture Solution Get an error message when I select Send a Fax Device update Windows Device updateTo use device update Device update Macintosh Get HP support Get support and other information from the Internet Call in North America during warranty User Guide 149 Call in Australia post-warranty User Guide 151 HP Quick Exchange Service Japan Prepare your HP all-in-one for shipment User Guide 153 154 Warranty information Duration of limited warranty Limitations of warranty Extent of limited warrantyLimitations of liability Limited warranty information for EU countries/regions Local law Hewlett-Packard Sverige AB Paper-tray capacities Technical informationPaper sizes Print specifications Print margin specifications Copy specifications Scan specifications Protecting the environment Ozone production Paper use Material safety data sheetsEnergy consumption Plastics FCC statement User Guide 165 Geräuschemission Declaration of conformity Declaration of conformity European Economic Area Declaration of Conformity Symbols/Numerics Index ECM User Guide 171 172 User Guide 173 Q5800-90130