Solution HP all-in-one does not print | HP 6200 specification

Chapter 15

1 Copper-colored contacts

2 Plastic tape with pink pull tab (must be removed before installing)

3 Ink nozzles under tape

Troubleshooting information

Reinsert the print cartridges and verify that they are fully inserted and locked in place.

Cause

The contacts on the print cartridge are not touching the contacts in the print carriage.

Solution

Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place.

Cause

The print cartridge or sensor is defective.

Solution

Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

The HP all-in-one does not print

Solution

If your HP all-in-one and computer are not communicating with each other, try the following:

●Check that the HP all-in-one print queue is not paused (Windows) or stopped (Macintosh). If it is, choose the appropriate setting to resume printing. For

124	HP Officejet 6200 series all-in-one

Image 127

HP 6200 manual Solution HP all-in-one does not print

Contents

HP Officejet 6200 series all-in-one User Guide Safety information Contents Print from your computer Contents HP Officejet 6200 series all-in-one HP all-in-one at a glance HP all-in-one overviewLabel Description Label Name and Description Control panel features Copy Menu Menu OverviewCopy Menu Scan To menu Setup MenuFax Menu Button Name and Purpose Access the HP Image Zone software WindowsUse the HP Image Zone to do more with your HP all-in- one To open the HP Director Feature Purpose Open the HP Image Zone window Products Icon Feature and PurposeTo open the HP Image Zone window Display the HP Image Zone Dock menu Services Icon Feature and PurposeTo display the HP Image Zone Dock menu Device Tasks Icon Purpose Manage and Share Icon Purpose Manage and Share Feature Purpose MoreApplications Find more information Setup Guide Onscreen help from your device Supported connection types Connection information Use printer sharing Macintosh OS Connect using a USB cableSet up the HP JetDirect Use Windows printer sharing If you are using Windows XP or To use Webscan Use Webscan Transfer photos Transfer photos using a Windows PCTransfer photos using a Macintosh Work with photos Edit photos using a Macintosh Edit photos using a Windows PCEdit photos Share photos using a Macintosh Share photos using a Windows PCShare photos Print photos using a Macintosh Print photos using a Windows PCPrint photos Load an original on the glass Load originals and load paperLoad originals Load an original in the automatic document feeder To load an original on the glass Choose papers for printing and copyingRecommended papers Papers to avoid We do not recommend copying to the following papers Load paperLoad full-size paper We do not recommend printing to the following papers Load originals and load paper Load 10by 15cm 4by 6inch photo paper To load envelopes Load postcards or Hagaki cardsLoad envelopes To load postcards or Hagaki cards in the input tray Paper Tips Load other types of paper Paper Avoid paper jams To print photos from a PictBridge-compatible camera Use a PictBridge camera Chapter Paper type Suggested paper size settings Use the copy featuresSet the copy paper size To set the paper type from the control panel Paper type Control panel settingSet the copy paper type To set the paper size from the control panel Press Start Copy Black or Start Copy Color Change default copy settingsIncrease copy speed or quality To change the copy quality from the control panel Make multiple copies of the same original To set default copy settings from the control panelCopy a two-page black-and-white document Copy a 10by 15cm 4by 6inch photo onto a full-size Make a 10by 15cm 4by 6inch borderless copy of a photo To copy a photo onto a full-size page from the control panel Resize an original to fit onto letter or A4paper To set a custom size from the control panel Resize an original using custom settingsCopy a legal-size document onto letter paper To resize a document from the control panel Copy a document that has been faxed several times Copy a faded originalTo copy a blurred document Prepare a color iron-on transfer Enhance light areas of your copyTo copy an overexposed photo Stop copying Scan to an application Use the scan features To send a scan to an application Stop scanning Print from a software application Print from your computer Windows users Change the print settingsTo change the print settings for all future jobs To change the print settings for the current job Stop a print job To change all other print settingsTo stop a print job from the HP all-in-one Print from your computer USA Fax setup Choose the right fax setup for your home or office Select your fax setup case Only Questions DSL serviceYou answered No to all You answered Yes to question Case a Separate fax line no voice calls received To set up your HP all-in-one with a separate fax line To set up your HP all-in-one with DSL Case B Set up your HP all-in-one with DSL Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up your HP all-in-one with a distinctive ring service To set up your HP all-in-one with a shared voice/fax line Case F Shared voice/fax line with voice mail To set up your HP all-in-one with voice mail Case G Fax line shared with PC modem no voice calls received To set up your HP all-in-one with a PC modem Case H Shared voice/fax line with PC modem Set up your HP all-in-one to a computer with one phone port Back view of the HP all-in-one Set up your HP all-in-one to a computer with two phone ports Case I Shared voice/fax line with answering machine Back view of the HP all-in-one Set up your HP all-in-one to a computer with one phone port Back view of the HP all-in-one Set up your HP all-in-one to a computer with two phone ports Back view of the HP all-in-one Case K Shared voice/fax line with PC modem and voice mail Set up your HP all-in-one to a computer with one phone port Set up your HP all-in-one to a computer with two phone ports To test your fax setup from the control panel Test your fax setup Fax setup Fax setup Auto Answer Use the fax featuresSet up the HP all-in-one to receive faxes Choose the recommended answer mode for your setup Auto Answer light is on Auto Answer light is off Press Start Fax Black Set the answer modeSend a fax Send a basic fax Send a fax manually from a phone Enable fax confirmation Press Redial/Pause Send a fax using redialSend a fax using speed dials Schedule a fax Send a fax using monitor dialing Cancel a scheduled faxSend a fax from memory Set the number of rings before answering Receive a faxReceive a fax manually Poll to receive a fax Set the date and time Set the fax header Enter text and symbols Print reports Enter text using the keypad on the control panelGenerate reports automatically Generate reports manually Set up speed dialingCreate speed-dial entries Create group speed-dial entries Update speed-dial entries Delete speed-dial entries Change the fax resolution and lighter/darker settingsChange the fax resolution To change the resolution from the control panel Set the paper size for received faxes Change the lighter/darker settingSet new default settings Set fax options To forward faxes from the control panel Adjust the volumeSet tone or pulse dialing Forward faxes to another number Redial a busy or unanswered number automatically Cancel fax forwardingTo cancel forward faxes from the control panel Change the answer ring pattern distinctive ringing To set backup fax reception from the control panel Set backup fax receptionSet automatic reduction for incoming faxes Set the fax speed Use error correction modeTo change the ECM setting from the control panel Fax speed setting To reprint faxes in memory from the control panel Reprint or delete the faxes in memoryFax over the Internet To set the fax speed from the control panel Stop faxing To cancel a number you are dialingTo stop faxing from the control panel Overview Use HP Instant ShareGet started To send a scanned image from your HP all-in-one Send images using your HP all-in-one Send images using the HP Image Zone software Windows Send images using your computerTo use the HP Image Zone software To use the HP Instant Share client application Open the HP Photo and Imaging Gallery To use the e-mail option within the HP Director 102 Order other supplies Order suppliesOrder paper, transparency film, or other media Order print cartridges Country/region Number for ordering Maintain your HP all-in-one Clean the HP all-in-oneClean the glass To clean the glass 106 Clean the exterior Clean the lid backing Print a self-test report Handle the print cartridges Work with print cartridgesReplace the print cartridges To replace the print cartridges User Guide 111 Use a photo print cartridge Use the print cartridge protector Align the print cartridges To clean the print cartridge contacts Clean the print cartridgesClean the print cartridge contacts To clean the print cartridges from the control panel Clean the area around the ink nozzles To clean the area around the ink nozzles Set the scroll speed Change the device settingsSet the prompt delay time Restore the factory defaults Before you call HP Support Troubleshooting information View the Readme file Setup troubleshootingHardware setup troubleshooting My HP all-in-one does not turn on Solution User Guide 121 Control panel display shows the wrong language Solution Incorrect type of paper is loaded in the input tray Solution HP all-in-one does not print User Guide 125 Minimum system checks screen appears Solution Software installation troubleshootingRed X appears on the USB connect prompt Some of the icons are missing in the HP Director Registration screen does not appear Windows only Solution Fax wizard does not start SolutionUninstall and reinstall the software To uninstall from a Windows computer, method To uninstall from a Macintosh computer Fax setup troubleshootingTo test your fax setup Fax test failed Fax hardware test failed SolutionFax connected to active telephone wall jack test failed Fax line condition test failed Solution Dial tone detection test failed Solution 134 User Guide 135 136 User Guide 137 138 Fax tones are recorded on my answering machine Solution To extend your phone cord Am having problems faxing over the Internet Solution Paper troubleshooting Operational troubleshootingPaper has jammed the HP all-in-one Solution Paper has jammed the automatic document feeder Solution To clean the rollers or separator pad Print cartridge troubleshooting Get an error message when I select Send a Fax HP Image Zone troubleshootingGet an error message when I select Scan Picture Solution Get an error message when I select Make Copies Solution Device update Windows Device updateTo use device update Device update Macintosh Get support and other information from the Internet Get HP support Call in North America during warranty User Guide 149 Call in Australia post-warranty User Guide 151 Prepare your HP all-in-one for shipment HP Quick Exchange Service Japan User Guide 153 154 Duration of limited warranty Warranty information Limitations of warranty Extent of limited warrantyLimitations of liability Local law Limited warranty information for EU countries/regions Hewlett-Packard Sverige AB Paper-tray capacities Technical informationPaper sizes Print margin specifications Print specifications Copy specifications Protecting the environment Ozone production Scan specifications Plastics Material safety data sheetsEnergy consumption Paper use FCC statement User Guide 165 Geräuschemission Declaration of conformity European Economic Area Declaration of conformity Declaration of Conformity Index Symbols/Numerics ECM User Guide 171 172 User Guide 173 Q5800-90130