
Troubleshooting information
Chapter 15
●If your telephone system is not using a standard dial tone, such as some PBX systems, this may cause the test to fail. This will not cause a problem sending or receiving faxes. Try sending or receiving a test fax.
●Check to make sure the country/region setting is set appropriately for your country/region. If the country/region setting is not set or is not set correctly, the test may fail and you might have problems sending and receiving faxes. For information on changing the country/region setting, see the Setup Guide that came with your HP
●Make sure you connect your HP
After you resolve any problems found, run the fax test again to make sure it passes and your HP
The HP
Solution
Note This possible solution applies only in the countries/regions that receive a 2- wire phone cord in the box with the HP
●Make sure you used the phone cord supplied in the box with your HP
1 Telephone wall jack
2 Phone cord supplied in the box with your HP
134 | HP Officejet 6200 series |