HP 6200 manual Fax wizard does not start Solution, Uninstall and reinstall the software

Troubleshooting information

Chapter 15

If the essential icons (Scan Picture, Scan Document, Send Fax, and HP Gallery) do not appear, your installation might not be complete.

Solution

If your installation is incomplete, you might need to uninstall and then reinstall the software. Do not simply delete the HP all-in-one program files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the

HP all-in-one program group. For more information, see Uninstall and reinstall the software.

The fax wizard does not start

Solution

Launch the fax wizard as follows:

1Start the HP Director. For more information, see the onscreen HP Image Zone Help that came with your software.

2Click the Settings menu, select Fax Settings and Setup, then select Fax Setup Wizard.

The registration screen does not appear (Windows only)

Solution

➔In Windows, you can access the registration screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs (XP), Hewlett- Packard, HP Officejet 6200 series all-in-one, and then clicking Sign up now.

The Digital Imaging Monitor does not appear in the system tray (Windows only)

Solution

If the Digital Imaging Monitor does not appear in the system tray, start the HP Director to check whether or not essential icons are there. For more information about starting the HP Director, see the onscreen HP Image Zone Help that came with your software.

For more information about missing essential icons in the HP Director, see Some of the icons are missing in the HP Director.

The system tray normally appears in the lower-right corner of the desktop.

Uninstall and reinstall the software

If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the HP all-in-one program files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP all-in-one program group.

A reinstall can take from 20 to 40 minutes for both Windows and Macintosh computers. There are three methods to uninstall the software on a Windows computer.

128 HP Officejet 6200 series all-in-one