Print cartridge troubleshooting | HP 6200 instruction

extensive use, or if you copy handwritten originals or originals that are heavy with ink.

●If the automatic document feeder does not pick up any pages at all, the rollers inside the automatic document feeder need to be cleaned.

●If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.

Solution

Load one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.

If the problem persists, or the automatic document feeder does not pick up the plain paper, you can clean the rollers and separator pad manually.

To clean the rollers or separator pad

1Lift the cover of the automatic document feeder.

The rollers and separator pad are identified in the following illustration.

1 Rollers

2 Separator pad

2Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.

3Use the damp cloth to wipe any residue off the rollers or separator pad.

4If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.

5Close the cover of the automatic document feeder.

Print cartridge troubleshooting

If you are experiencing problems with printing, you might have a problem with one of the print cartridges.

1Remove the print cartridges and check that the protective tape has been completely removed.

2Reinsert the print cartridges and verify that they are fully inserted and locked in place.

Troubleshooting information

User Guide

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Image 146

HP 6200 manual Print cartridge troubleshooting, To clean the rollers or separator pad

Contents

HP Officejet 6200 series all-in-one User Guide Safety information Contents Print from your computer Contents HP Officejet 6200 series all-in-one Label Description HP all-in-one overviewHP all-in-one at a glance Control panel features Label Name and Description Copy Menu Menu OverviewCopy Menu Fax Menu Setup MenuScan To menu To open the HP Director Access the HP Image Zone software WindowsUse the HP Image Zone to do more with your HP all-in- one Button Name and Purpose Feature Purpose To open the HP Image Zone window Products Icon Feature and PurposeOpen the HP Image Zone window To display the HP Image Zone Dock menu Services Icon Feature and PurposeDisplay the HP Image Zone Dock menu Device Tasks Icon Purpose Applications Manage and Share Feature Purpose MoreManage and Share Icon Purpose Setup Guide Find more information Onscreen help from your device Connection information Supported connection types Use Windows printer sharing Connect using a USB cableSet up the HP JetDirect Use printer sharing Macintosh OS If you are using Windows XP or Use Webscan To use Webscan Work with photos Transfer photos using a Windows PCTransfer photos using a Macintosh Transfer photos Edit photos Edit photos using a Windows PCEdit photos using a Macintosh Share photos Share photos using a Windows PCShare photos using a Macintosh Print photos Print photos using a Windows PCPrint photos using a Macintosh Load an original in the automatic document feeder Load originals and load paperLoad originals Load an original on the glass Papers to avoid Choose papers for printing and copyingRecommended papers To load an original on the glass We do not recommend printing to the following papers Load paperLoad full-size paper We do not recommend copying to the following papers Load originals and load paper Load 10by 15cm 4by 6inch photo paper To load postcards or Hagaki cards in the input tray Load postcards or Hagaki cardsLoad envelopes To load envelopes Load other types of paper Paper Tips Avoid paper jams Paper Use a PictBridge camera To print photos from a PictBridge-compatible camera Chapter Set the copy paper size Use the copy featuresPaper type Suggested paper size settings To set the paper size from the control panel Paper type Control panel settingSet the copy paper type To set the paper type from the control panel To change the copy quality from the control panel Change default copy settingsIncrease copy speed or quality Press Start Copy Black or Start Copy Color Copy a two-page black-and-white document To set default copy settings from the control panelMake multiple copies of the same original Make a 10by 15cm 4by 6inch borderless copy of a photo Copy a 10by 15cm 4by 6inch photo onto a full-size Resize an original to fit onto letter or A4paper To copy a photo onto a full-size page from the control panel To resize a document from the control panel Resize an original using custom settingsCopy a legal-size document onto letter paper To set a custom size from the control panel To copy a blurred document Copy a faded originalCopy a document that has been faxed several times To copy an overexposed photo Enhance light areas of your copyPrepare a color iron-on transfer Stop copying Use the scan features Scan to an application Stop scanning To send a scan to an application Print from your computer Print from a software application To change the print settings for the current job Change the print settingsTo change the print settings for all future jobs Windows users To stop a print job from the HP all-in-one To change all other print settingsStop a print job Print from your computer Fax setup USA Choose the right fax setup for your home or office Select your fax setup case You answered Yes to question Questions DSL serviceYou answered No to all Only To set up your HP all-in-one with a separate fax line Case a Separate fax line no voice calls received Case B Set up your HP all-in-one with DSL To set up your HP all-in-one with DSL Case D Fax with a distinctive ring service on the same line To set up your HP all-in-one with a distinctive ring service Case E Shared voice/fax line To set up your HP all-in-one with a shared voice/fax line To set up your HP all-in-one with voice mail Case F Shared voice/fax line with voice mail To set up your HP all-in-one with a PC modem Case G Fax line shared with PC modem no voice calls received Set up your HP all-in-one to a computer with one phone port Case H Shared voice/fax line with PC modem Back view of the HP all-in-one Set up your HP all-in-one to a computer with two phone ports Case I Shared voice/fax line with answering machine Back view of the HP all-in-one Set up your HP all-in-one to a computer with one phone port Back view of the HP all-in-one Set up your HP all-in-one to a computer with two phone ports Back view of the HP all-in-one Case K Shared voice/fax line with PC modem and voice mail Set up your HP all-in-one to a computer with one phone port Set up your HP all-in-one to a computer with two phone ports Test your fax setup To test your fax setup from the control panel Fax setup Fax setup Choose the recommended answer mode for your setup Use the fax featuresSet up the HP all-in-one to receive faxes Auto Answer Auto Answer light is off Auto Answer light is on Send a basic fax Set the answer modeSend a fax Press Start Fax Black Enable fax confirmation Send a fax manually from a phone Schedule a fax Send a fax using redialSend a fax using speed dials Press Redial/Pause Send a fax from memory Cancel a scheduled faxSend a fax using monitor dialing Receive a fax manually Receive a faxSet the number of rings before answering Set the date and time Poll to receive a fax Enter text and symbols Set the fax header Generate reports automatically Enter text using the keypad on the control panelPrint reports Create speed-dial entries Set up speed dialingGenerate reports manually Update speed-dial entries Create group speed-dial entries To change the resolution from the control panel Change the fax resolution and lighter/darker settingsChange the fax resolution Delete speed-dial entries Set fax options Change the lighter/darker settingSet new default settings Set the paper size for received faxes Forward faxes to another number Adjust the volumeSet tone or pulse dialing To forward faxes from the control panel Change the answer ring pattern distinctive ringing Cancel fax forwardingTo cancel forward faxes from the control panel Redial a busy or unanswered number automatically Set automatic reduction for incoming faxes Set backup fax receptionTo set backup fax reception from the control panel Fax speed setting Use error correction modeTo change the ECM setting from the control panel Set the fax speed To set the fax speed from the control panel Reprint or delete the faxes in memoryFax over the Internet To reprint faxes in memory from the control panel To stop faxing from the control panel To cancel a number you are dialingStop faxing Get started Use HP Instant ShareOverview Send images using your HP all-in-one To send a scanned image from your HP all-in-one To use the HP Image Zone software Send images using your computerSend images using the HP Image Zone software Windows To use the HP Instant Share client application To use the e-mail option within the HP Director Open the HP Photo and Imaging Gallery 102 Order print cartridges Order suppliesOrder paper, transparency film, or other media Order other supplies Country/region Number for ordering To clean the glass Clean the HP all-in-oneClean the glass Maintain your HP all-in-one 106 Clean the lid backing Clean the exterior Print a self-test report Replace the print cartridges Work with print cartridgesHandle the print cartridges To replace the print cartridges User Guide 111 Use a photo print cartridge Use the print cartridge protector Align the print cartridges To clean the print cartridges from the control panel Clean the print cartridgesClean the print cartridge contacts To clean the print cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzles Restore the factory defaults Change the device settingsSet the prompt delay time Set the scroll speed Troubleshooting information Before you call HP Support My HP all-in-one does not turn on Solution Setup troubleshootingHardware setup troubleshooting View the Readme file User Guide 121 Control panel display shows the wrong language Solution Incorrect type of paper is loaded in the input tray Solution HP all-in-one does not print User Guide 125 Red X appears on the USB connect prompt Software installation troubleshootingMinimum system checks screen appears Solution Some of the icons are missing in the HP Director Uninstall and reinstall the software Fax wizard does not start SolutionRegistration screen does not appear Windows only Solution To uninstall from a Windows computer, method To test your fax setup Fax setup troubleshootingTo uninstall from a Macintosh computer Fax connected to active telephone wall jack test failed Fax hardware test failed SolutionFax test failed Fax line condition test failed Solution Dial tone detection test failed Solution 134 User Guide 135 136 User Guide 137 138 Fax tones are recorded on my answering machine Solution Am having problems faxing over the Internet Solution To extend your phone cord Paper has jammed the HP all-in-one Solution Operational troubleshootingPaper troubleshooting Paper has jammed the automatic document feeder Solution Print cartridge troubleshooting To clean the rollers or separator pad Get an error message when I select Make Copies Solution HP Image Zone troubleshootingGet an error message when I select Scan Picture Solution Get an error message when I select Send a Fax To use device update Device updateDevice update Windows Device update Macintosh Get HP support Get support and other information from the Internet Call in North America during warranty User Guide 149 Call in Australia post-warranty User Guide 151 HP Quick Exchange Service Japan Prepare your HP all-in-one for shipment User Guide 153 154 Warranty information Duration of limited warranty Limitations of liability Extent of limited warrantyLimitations of warranty Limited warranty information for EU countries/regions Local law Hewlett-Packard Sverige AB Paper sizes Technical informationPaper-tray capacities Print specifications Print margin specifications Copy specifications Scan specifications Protecting the environment Ozone production Paper use Material safety data sheetsEnergy consumption Plastics FCC statement User Guide 165 Geräuschemission Declaration of conformity Declaration of conformity European Economic Area Declaration of Conformity Symbols/Numerics Index ECM User Guide 171 172 User Guide 173 Q5800-90130