vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action | |
|
|
|
|
196 | Processor cache mismatch. | 1. | Make sure that all microprocessors have the |
|
| ||
|
|
| same cache size (see “Using the |
|
|
| Configuration/Setup Utility program” on page 16. |
|
| 2. | Update the BIOS code (see “Updating the |
|
|
| firmware” on page 15). |
|
| 3. | (Trained service technician only) Reseat |
|
|
| microprocessor. |
|
| 4. | (Trained service technician only) Replace |
|
|
| microprocessor. |
|
|
|
|
198 | Processor speed mismatch. | 1. | Make sure that all microprocessors have the |
|
| ||
|
|
| same speed (see “Using the Configuration/Setup |
|
|
| Utility program” on page 16. |
|
| 2. | Update the BIOS code (see “Updating the |
|
|
| firmware” on page 15). |
|
| 3. | (Trained service technician only) Reseat |
|
|
| microprocessor. |
|
| 4. | (Trained service technician only) Replace |
|
|
| microprocessor. |
|
|
|
|
289 | A DIMM has been disabled by the user or | 1. | If the DIMM was disabled by the user, run the |
| by the system. | ||
|
| Configuration/Setup Utility program and enable | |
|
|
| |
|
|
| the DIMM. |
|
| 2. | Make sure that the DIMM is installed correctly |
|
|
| (see “Installing a memory module” on page 98). |
|
| 3. | Reseat the DIMM. |
|
| 4. | Replace the DIMM. |
|
|
|
|
301 | Keyboard or keyboard controller error. | 1. | If you have installed a USB keyboard, run the |
|
| ||
|
|
| Configuration/Setup Utility program and enable |
|
|
| keyboardless operation to prevent the POST error |
|
|
| message 301 from being displayed during startup. |
|
| 2. | Reseat the keyboard cable. |
|
| 3. | Replace the following components one at a time, |
|
|
| in the order shown, restarting the server each |
|
|
| time: |
|
|
| a. Keyboard |
|
|
| b. (Trained service technician only) System |
|
|
| board |
|
|
|
|
303 | Keyboard controller failure. | 1. | Reseat the keyboard. |
|
| ||
|
| 2. | Replace the keyboard. |
|
| 3. | (Trained service technician only) Replace the |
|
|
| system board. |
|
|
|
|
