vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

 

178

Security hardware error.

1.

Run the Configuration/Setup Utility program,

 

 

 

 

 

select Load Default Settings, and save the

 

 

 

settings.

 

 

2.

Reseat the optional Remote Supervisor Adapter II

 

 

 

SlimLine.

 

 

3.

Replace the following components one at a time,

 

 

 

in the order shown, restarting the server each

 

 

 

time:

 

 

 

a. Optional Remote Supervisor Adapter II

 

 

 

SlimLine

 

 

 

b. (Trained service technician only) System

 

 

 

board

 

 

 

 

184

Power-on password damaged.

1.

Run the Configuration/Setup Utility program,

 

 

 

 

 

select Load Default Settings, and save the

 

 

 

settings.

 

 

2.

Reseat the battery.

 

 

3.

Clear CMOS memory. See “System-board

 

 

 

switches” on page 14 for information about how

 

 

 

to clear CMOS.

 

 

4.

Replace the following components one at a time,

 

 

 

in the order shown, restarting the server each

 

 

 

time:

 

 

 

a. Battery

 

 

 

b. (Trained service technician only) System

 

 

 

board

 

 

 

 

187

VPD serial number not set.

1.

Set the serial number by updating the BIOS code

 

 

 

 

 

level (see “Updating the firmware” on page 15).

 

 

2.

Reseat the optional Remote Supervisor Adapter II

 

 

 

SlimLine.

 

 

3.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

188

Bad VPD CRC #2.

1.

Restart the server.

 

 

 

 

2.

Update the firmware (see “Updating the firmware”

 

 

 

on page 15.

 

 

3.

Reseat the optional Remote Supervisor Adapter II

 

 

 

SlimLine.

 

 

4.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

189

Three attempts were made to access the

Restart the server and enter the administrator

 

server with an incorrect password.

password; then, run the Configuration/Setup Utility

 

 

program and change the power-on password.

 

 

 

 

Chapter 5. Diagnostics 157

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Lenovo TD100X manual Diagnostics