Manuals / Lenovo / Computer Equipment / Laptop

Lenovo TD100X manual problems continued

Models: TD100 TD100X

1 254

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Page 250

O

online publications 2 option

connectors 12 optional device

problems 181 options

memory modules 98 order of installation

memory modules 100, 101

P

parallel connector 8 parts listing 25, 26 pointing-device problems 176 ports

Ethernet 9 parallel 8 serial 1 8 serial 2 9 USB, front 6 USB, rear 9 video 9

POST 147

beep codes 148 error codes 155 error log 153

power control-button 5 power cords 61

power problems 182, 213 power supply

hot-swap installing 96 removing 94

non-hot-swap installing 135

specifications 3 power supply cage

installing 127 removing 125

power supply cage assembly non-hot-swap

removing 132

power switch 5 power-cord connector 8 power-on LED 5

power-onself-test (POST) 147 problem isolation tables 172 problems

CD-ROM,DVD-ROM drive 172 diskette drive 173

Ethernet controller 214 hard disk drive 174 intermittent 175 keyboard 175 memory 177 microprocessor 178 monitor 178

mouse 176

problems (continued)


optional devices				181
pointing device				176
POST/BIOS			155
power	182, 213
serial port		183
ServerGuide			184
software		184
undetermined			215
USB port		185
video	178

R

RAID
unsupported	20
RAID array
Serial ATA
creating	19
RAID configuration programs 16
recovering, BIOS update failure 203

redundant array of independent disks (RAID)

Adaptec HostRAID					16
Serial ATA HostRAID						18
ServeRAID Manager					20
removing
adapter	81
battery	114
CD drive	86
control-panel assembly						122
DIMMs	97
diskette drive			86
drives, bay 1, 2, or 3						86
DVD drive		86
fan
rear	104
fan sink	137
front USB connector assembly							110
hot-swap drives				89
hot-swap SAS or SATA drives							89
internal drives			84
memory modules				97
microprocessor				137
power supply
hot-swap		94
power supply cage					125
power supply cage assembly
non-hot-swap 132
SAS/SATA backplane						131
side cover		78
simple-swap backplate						128
simple-swap drives					92
simple-swap SATA drives 92
system board			143
tape drive		86
the microprocessor air baffle							137
replacement parts				26

retaining clips, dual inline memory module (DIMM) 101

232ThinkServer TD100 and TD100x: Hardware Maintenance Manual

Image 250

Lenovo TD100X manual problems continued

Contents

Hardware Maintenance Manual Page Hardware Maintenance Manual Third Edition June Copyright Lenovo Portions Copyright International Business Machines CorporationChapter 2. Configuration information and instructions ContentsChapter 4. Removing and replacing server components iv ThinkServer TD100 and TD100x Hardware Maintenance Manual Getting help and technical assistance Contentsvi ThinkServer TD100 and TD100x Hardware Maintenance Manual IndexSafety Guidelines for trained service technicians Inspecting for unsafe conditionsGuidelines for servicing electrical equipment Safety statements x ThinkServer TD100 and TD100x Hardware Maintenance ManualStatement DANGER To avoid a shock hazardDo not v Throw or immerse into water v Heat to more than 100C 212F Dispose of the battery as required by local ordinances or regulationsStatement v Repair or disassemble≥ 18 kg 39.7 lb Use safe practices when lifting StatementStatement ≥ 32 kg 70.5 lbStatement xiv ThinkServer TD100 and TD100x Hardware Maintenance ManualStatement 82 kg 180 lbSafety The following label indicates sharp edges, corners, or joints nearbyThe following label indicates moving parts nearby Statementxvi ThinkServer TD100 and TD100x Hardware Maintenance Manual v Safety Information v Installation Guidev Rack Installation Instructions v Warranty and Support InformationNotices and statements in this document Table 1. Features and specifications Server controls, LEDs, and connectors Front viewSystem-error LED Power-on LEDPower-control button Hard disk drive activity LEDCD or DVD drive activity LED USB connectorsCD or DVD-eject button Ethernet transmit/receive activity LEDRear view DC power LED Power-cord connectorAC power LED Mouse connectorSerial 2 connector Video connectorEthernet connector Remote Supervisor Adapter II SlimLine connector10 ThinkServer TD100 and TD100x Hardware Maintenance Manual Internal connectors, LEDs, and switchesSystem-board internal connectors Simple-swap SATA backplateSystem-board external connectors DIMM LEDs12 ThinkServer TD100 and TD100x Hardware Maintenance Manual System-board option connectorsRemote Supervisor Adapter The following illustration shows the LEDs on the system board System-board LEDsDIMM LEDs System-board switches The following illustration shows the switches on the system boardConfiguring the server Chapter 2. Configuration information and instructionsUpdating the firmware Using the Configuration/Setup Utility program Using the RAID configuration programsv Array Configuration Utility Chapter 2. Configuration information and instructionsv Disk Utilities Configuring simple-swap SATA RAIDv SerialSelect Utility 2. Select Create Array3. Select Devices and I/O Ports -- Advanced Chipset Control Using the Adaptec RAID Configuration Utility program2. Select Array Configuration Utility 3. Select Create Array 4. Select SATA Controller Mode Option. Change the value to EnhancedUsing RAID Manager 20 ThinkServer TD100 and TD100x Hardware Maintenance Manual2. Click Express configuration Configuring the controller2. Click Custom configuration Using the ThinkServer EasyStartup program Viewing the configurationConfiguring the Ethernet controller Using the Boot Menu programEnabling the Broadcom Gigabit Ethernet Utility program 24 ThinkServer TD100 and TD100x Hardware Maintenance Manual Page Replaceable server components Table 3. Parts listing, Types 6398 depending on your modelTable 3. Parts listing, Types 6398 depending on your model continued 41Y4277 CRU part CRU part Self-serviceCRU part numberCRU part CRU part Table 4. Parts listing, Types 6399 depending on your modelSelf-service CRU partTable 4. Parts listing, Types 6399 depending on your model continued CRU part Self-serviceCRU part numberCRU part CRU part Self-serviceCRU part numberCRU part CRU part Table 5. Parts listing, Types 6419 depending on your modelSelf-service CRU partTable 5. Parts listing, Types 6419 depending on your model continued CRU part Self-serviceCRU part numberCRU part CRU part Self-serviceCRU part numberCRU part CRU part Table 6. Parts listing, Types 6429 depending on your modelSelf-service CRU partTable 6. Parts listing, Types 6429 depending on your model continued CRU part Self-serviceCRU part numberCRU part CRU part Self-serviceCRU part numberCRU part 50 ThinkServer TD100 and TD100x Hardware Maintenance Manual Table 7. Parts listing, Types Table 7. Parts listing, Types 4203 continued CRU part CRU part Self-serviceCRU part numberCRU part Self-serviceCRU part numberCRU part Self-serviceCRU part numberTable 8. Parts listing, Types 4206 continued CRU part CRU part Self-serviceCRU part numberCRU part Self-serviceCRU part numberPower cords 62 ThinkServer TD100 and TD100x Hardware Maintenance Manual Table 9. Power cords, Type 4203 continuedand the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan part number Table 10. Power cords, TypeLenovo Power cord Used in these countries and regionsTable 10. Power cords, Type 4206 continued 64 ThinkServer TD100 and TD100x Hardware Maintenance Manualpart number Table 11. Power cords, TypeLenovo Power cord Used in these countries and regionsTable 11. Power cords, Type 6398 continued 66 ThinkServer TD100 and TD100x Hardware Maintenance Manualpart number Table 12. Power cords, TypeLenovo Power cord Used in these countries and regionsTable 12. Power cords, Type 6399 continued 68 ThinkServer TD100 and TD100x Hardware Maintenance Manualpart number Table 13. Power cords, TypeLenovo Power cord Used in these countries and regionsTable 13. Power cords, Type 6419 continued 70 ThinkServer TD100 and TD100x Hardware Maintenance Manualpart number Table 14. Power cords, TypeLenovo Power cord Used in these countries and regionsTable 14. Power cords, Type 6429 continued 72 ThinkServer TD100 and TD100x Hardware Maintenance ManualInstallation guidelines Chapter 4. Removing and replacing server componentsWorking inside the server with the power on System reliability guidelinesHandling static-sensitive devices Returning a device or componentRemoving and replacing Self-service CRUs Removing the bezel1. Insert the tabs on the bezel into the slots on the server chassis Replacing the bezelTo replace the bezel, complete the following steps 2. Rotate the bezel toward the server until it snaps in placeLeft-side cover Removing the side coverLock Installing the side cover Turning the stabilizing feet Adapter Removing an adapterRetention clip Front adapter retention bracketInstalling an adapter 9. Install the side cover see “Installing the side cover” on page Removing and installing internal drives Page Removing a CD or DVD drive 86 ThinkServer TD100 and TD100x Hardware Maintenance ManualStatement Installing a CD or DVD driveDANGER 88 ThinkServer TD100 and TD100x Hardware Maintenance Manual 1 EMC shield 2 Optional drive 3 Optional drive railsHard disk drive Removing a hot-swap hard disk driveDrive tray Installing a hot-swap hard disk drive 90 ThinkServer TD100 and TD100x Hardware Maintenance Manual10. Closed the bezel Removing a simple-swap hard disk drive 92 ThinkServer TD100 and TD100x Hardware Maintenance ManualInstalling a simple-swap hard disk drive Statement Removing a hot-swap power supply94 ThinkServer TD100 and TD100x Hardware Maintenance Manual StatementStatement The following label indicates moving parts nearbyInstalling a hot-swap power supply Removing a memory module Installing a memory module Both branches operate in dual-channel mode Branch 0 and branch 1 operate independently To install a DIMM, complete the following steps 102 ThinkServer TD100 and TD100x Hardware Maintenance Manual 11. If you have a hot-swap model, reinstall the hot-swap power-supplies Removing a hot-swap fan 104 ThinkServer TD100 and TD100x Hardware Maintenance ManualInstalling a hot-swap fan Installing the rear system fan cage assembly with baffle Removing the rear system fan cage assembly with baffle106 ThinkServer TD100 and TD100x Hardware Maintenance Manual 4. Install the side cover see “Installing the side cover” on page Fan cage assembly release buttons Fan cage assembly Removing the front system fan cage assembly108 ThinkServer TD100 and TD100x Hardware Maintenance Manual Installing the front system fan cage assembly Removing the front USB connector assembly 110 ThinkServer TD100 and TD100x Hardware Maintenance ManualInstalling the front USB connector assembly Removing the rear adapter retention bracketInstalling the rear adapter retention bracket 112 ThinkServer TD100 and TD100x Hardware Maintenance ManualInstalling the front adapter-retention bracket Removing the front adapter-retention bracketRemoving and replacing Tier 2 CRUs Removing the batteryInstalling the battery 114 ThinkServer TD100 and TD100x Hardware Maintenance ManualDo not v Throw or immerse into water v Heat to more than 100C 212F Removing the RAID 8k-l adapterStatement v Repair or disassembleInstalling the RAID 8k-l adapter Removing the RAID-8k adapterInstalling the RAID-8k adapter 5. Press the ServeRAID-8k adapter firmly into the connector SAS/SATA backplane RAID level-5 enabler plug DIMM air duct120 ThinkServer TD100 and TD100x Hardware Maintenance Manual Installing the DIMM air duct Removing the control-panel assembly 122 ThinkServer TD100 and TD100x Hardware Maintenance Manual10. Press up on the release latch 1 of the control-panel assembly 2 and pull the assembly toward the rear of the server. After you pull the assembly out approximately half-way, start turning it downward and pull it out of the chassis Installing the control-panel assembly Statement Removing the hot-swap power-supply cage assemblyRemoving and replacing FRUs The following label indicates sharp edges, corners, or joints nearby126 ThinkServer TD100 and TD100x Hardware Maintenance Manual Installing the hot-swap power-supply cage assembly Removing the simple-swap backplate TD100 - some models 128 ThinkServer TD100 and TD100x Hardware Maintenance ManualLocator pins Spring-release latchesInstalling the simple-swap backplate TD100 - some models 130 ThinkServer TD100 and TD100x Hardware Maintenance ManualRemoving the SAS/SATA backplane 132 ThinkServer TD100 and TD100x Hardware Maintenance Manual Installing the SAS/SATA backplaneStatement Statement StatementThe following label indicates sharp edges, corners, or joints nearby The following label indicates moving parts nearbyPower supply retaining screws Power supply assembly 134 ThinkServer TD100 and TD100x Hardware Maintenance ManualRemoving the hot-swap power supply docking cable assembly Power supply retaining screwsInstalling the hot-swap power supply docking cable assembly 136 ThinkServer TD100 and TD100x Hardware Maintenance ManualRemoving the microprocessor and heat sink Important Be careful when you handle the microprocessor and heat sink Installing a microprocessor and heat sink 4. Carefully place the microprocessor into the microprocessor socket Thermal grease 142 ThinkServer TD100 and TD100x Hardware Maintenance Manual Removing the system board 144 ThinkServer TD100 and TD100x Hardware Maintenance Manual Release leverInstalling the system board Release Tab Light path diagnostics panel Easy LED Diagnostics panel TD100x only146 ThinkServer TD100 and TD100x Hardware Maintenance Manual v POST beep codes, error messages, and error logs Chapter 5. DiagnosticsDiagnostic tools v Troubleshooting tablesPOST beep codes 148 ThinkServer TD100 and TD100x Hardware Maintenance ManualDescription Chapter 5. DiagnosticsBeep code ActionDescription 150 ThinkServer TD100 and TD100x Hardware Maintenance ManualBeep code ActionDescription Beep codeAction No-beep symptoms 152 ThinkServer TD100 and TD100x Hardware Maintenance ManualError logs Viewing the BMC log from the diagnostic programs Viewing error logs from the Configuration/Setup Utility program5. From the Start Options menu, select Startup Sequence Options POST error codes Description Error code156 ThinkServer TD100 and TD100x Hardware Maintenance Manual ActionDescription Error codeAction Description Error code158 ThinkServer TD100 and TD100x Hardware Maintenance Manual ActionError code Description Error code160 ThinkServer TD100 and TD100x Hardware Maintenance Manual ActionAction Error codeDescription System x3400 Documentation CDDescription Error code162 ThinkServer TD100 and TD100x Hardware Maintenance Manual ActionError code 164 ThinkServer TD100 and TD100x Hardware Maintenance Manual Description Error codeAction Description Error code166 ThinkServer TD100 and TD100x Hardware Maintenance Manual ActionError code 168 ThinkServer TD100 and TD100x Hardware Maintenance Manual Error code Checkout procedure About the checkout procedurePerforming the checkout procedure Checkpoint codes trained service technicians onlyTroubleshooting tables CD or DVD drive problemsChapter 5. Diagnostics General problems Hard disk drive problemsIntermittent problems Keyboard, mouse, or pointing-device problems176 ThinkServer TD100 and TD100x Hardware Maintenance Manual Memory problems Monitor or video problems Microprocessor problems178 ThinkServer TD100 and TD100x Hardware Maintenance Manual Symptom 180 ThinkServer TD100 and TD100x Hardware Maintenance Manual Optional-device problems Power problems 182 ThinkServer TD100 and TD100x Hardware Maintenance ManualSerial port problems Software problems ServerGuide problemsThe ServerGuide Setup and Universal Serial Bus USB port problems Error LEDs Power-supply LEDs Power-supply Running the diagnostic programs Diagnostic programs, messages, and error codes5. From the Start Options menu, select Startup Sequence Options Diagnostic text messages Viewing the test logDiagnostic error codes Description Error code192 ThinkServer TD100 and TD100x Hardware Maintenance Manual ActionDescription Error codeAction 194 ThinkServer TD100 and TD100x Hardware Maintenance Manual Replace the following components depending onDescription Error codeAction Description Error code196 ThinkServer TD100 and TD100x Hardware Maintenance Manual ActionDescription Error codeAction Description Error code198 ThinkServer TD100 and TD100x Hardware Maintenance Manual ActionDescription Error codeAction Description Error code200 ThinkServer TD100 and TD100x Hardware Maintenance Manual ActionDescription Error codeAction 202 ThinkServer TD100 and TD100x Hardware Maintenance Manual Recovering from a BIOS update failure SW3 SW4 Boot block/Clear CMOSTable 17. System board switches 204 ThinkServer TD100 and TD100x Hardware Maintenance ManualError System-error log messagesInformation GW@=ddd.ddd.ddd.ddd, NMsk=fff.fff.fff.fff 206 ThinkServer TD100 and TD100x Hardware Maintenance ManualHstNme=a,DN=b,IP@=ccc.ccc.ccc.ccc DNS1@=ggg.ggg.ggg.gggSystem-error log message IP@=aaa.aaa.aaa.aaa, Remote 208 ThinkServer TD100 and TD100x Hardware Maintenance Manualclient at IP@=yyy.yyy.yyy.yyy System-error log message 210 ThinkServer TD100 and TD100x Hardware Maintenance Manual System-error log message 212 ThinkServer TD100 and TD100x Hardware Maintenance Manual Solving SCSI problems Solving power problemsSolving Ethernet controller problems Solving undetermined problems Calling Lenovo for service 216 ThinkServer TD100 and TD100x Hardware Maintenance ManualBefore you call Using the documentationGetting help and technical assistance Getting help and information from the World Wide WebCalling for service Using other servicesLenovo Taiwan product service Purchasing additional servicesGetting help and technical assistance 220 ThinkServer TD100 and TD100x Hardware Maintenance Manual Lenovo United States, Inc 1009 Think Place - Building One Appendix. NoticesMorrisville, NC U.S.A Attention Lenovo Director of Licensing Trademarks Important notesWaste electrical and electronic equipment WEEE notices Appendix. NoticesBattery return program For the European UnionFederal Communications Commission FCC statement Electronic emissions noticesFor California Avis de conformité à la réglementation dIndustrie Canada United Kingdom telecommunications safety requirementIndustry Canada Class A emission compliance statement Australia and New Zealand Class A statementBetriebsmittein Japanese Voluntary Control Council for Interference VCCI statementDeutschland Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und ENKorean Class A warning statement Taiwanese Class A warning statement Chinese Class A warning statement228 ThinkServer TD100 and TD100x Hardware Maintenance Manual Index A Page Page problems continued Page Lenovo support 2, 25 weight video problems 178 viewing the configurationSAS/SATA controller 18 Serial ATA controller VRM installing web site publication ordering 217 support Web sitePage Part Number 46U0860 Printed in USA 1P P/N 46U0860