
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action | |
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01298002 | No update data for processor 2. | 1. | Make sure that all microprocessors have the |
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| ||
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| same cache size (see “Using the |
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| Configuration/Setup Utility program” on page 16. |
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| 2. | Update the BIOS code (see “Updating the |
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|
| firmware” on page 15). |
|
| 3. | (Trained service technician only) Reseat |
|
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| microprocessor 2. |
|
| 4. | (Trained service technician only) Replace |
|
|
| microprocessor 2. |
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|
|
|
01298101 | Bad update data for processor 1. | 1. | Make sure that all microprocessors have the |
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| ||
|
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| same cache size (see “Using the |
|
|
| Configuration/Setup Utility program” on page 16. |
|
| 2. | Update the BIOS code again (see “Updating the |
|
|
| firmware” on page 15). |
|
| 3. | (Trained service technician only) Reseat the |
|
|
| microprocessor. |
|
| 4. | (Trained service technician only) Replace the |
|
|
| microprocessor. |
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|
01298102 | Bad update data for processor 2. | 1. | Make sure that all microprocessors have the |
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| ||
|
|
| same cache size (see “Using the |
|
|
| Configuration/Setup Utility program” on page 16. |
|
| 2. | Update the BIOS code (see “Updating the |
|
|
| firmware” on page 15). |
|
| 3. | (Trained service technician only) Reseat |
|
|
| microprocessor 2. |
|
| 4. | (Trained service technician only) Replace |
|
|
| microprocessor 2. |
|
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| |
01298200 | Processor speed mismatch. | Make sure that all microprocessors have the same | |
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| cache size (see “Using the Configuration/Setup Utility | |
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| program” on page 16. | |
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|