vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action | |
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|
5962 | IDE CD or DVD drive configuration error. | 1. | Run the Configuration/Setup Utility program and |
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| ||
|
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| load the default settings (see “Using the |
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| Configuration/Setup Utility program” on page 16). |
|
| 2. | Reseat the following components: |
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| v CD or DVD drive cable |
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| v CD or DVD drive |
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| 3. | Replace the components listed in step 2 one at a |
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| time, in the order shown, restarting the server |
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|
| each time. |
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| 4. | (Trained service technician only) Replace the |
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| system board |
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|
8603 | 1. | Reseat the pointing device. | |
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| ||
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| 2. | Replace the following components one at a time, |
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| in the order shown, restarting the server each |
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|
| time: |
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|
| a. Pointing device |
|
|
| b. (Trained service technician only) System |
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|
| board |
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|
|
|
00012000 | Processor machine check error. | 1. | (Trained service technician only) Reseat the |
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| ||
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| microprocessor. |
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| 2. | Replace the following components one at a time, |
|
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| in the order shown, restarting the server each |
|
|
| time: |
|
|
| a. (Trained service technician only) |
|
|
| Microprocessor |
|
|
| b. (Trained service technician only) System |
|
|
| board |
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|
|
|
0001295 | ECC circuit check. | 1. | Reseat DIMMs |
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| ||
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| 2. | Replace the DIMMs, one at a time, restarting the |
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| server each time. |
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|
|
00019501 | Processor 1 is not functioning; check VRM | 1. | (Trained service technician only) Reseat |
| and processor LEDs. | ||
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| microprocessor 1. If two microprocessors are | |
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| |
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| installed, remove microprocessor 1 and replace it |
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| with microprocessor 2 to determine if the |
|
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| microprocessor or the system board failed. |
|
| 2. | Replace the following components one at a time, |
|
|
| in the order shown, restarting the server each |
|
|
| time: |
|
|
| a. (Trained service technician only) |
|
|
| Microprocessor 1 |
|
|
| b. (Trained service technician only) System |
|
|
| board |
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|
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|
