vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

System-error log message

Action

 

 

 

Failure reading an I2C device, possible bus

1.

Reseat the following components:

failure

 

a. AC power cords

 

 

 

 

b. Hot-swap power supplies (if any are installed)

 

 

c. (Trained service technician only) Power-supply cables on

 

 

the system board

 

2.

(Trained service technician only) Replace the system board.

 

 

 

Fan x Failure

1.

Make sure that fan x is not obstructed.

 

 

2.

Reseat the fan x cable.

 

3.

Replace fan x.

 

 

 

Fan x Outside Recommended Speed

1.

Make sure that fan x is not obstructed.

 

 

2.

Reseat the fan x cable.

 

3.

Replace fan x.

 

 

Flash of x by y via z was successful...w

Information only.

 

 

Flash of x via z failed for user z...z

Information only.

 

 

Flash succeeded for x (address: y)

Information only.

 

 

 

Hard Drive x Fault

1.

Run the diagnostics programs.

 

 

2.

Replace hard disk drive x.

 

3.

Replace the following component, depending on the server

 

 

model:

 

 

v Hot-swap models: SAS/SATA backplane

 

 

v Simple-swap: Hard disk drive x cable

Hard drive x removal detected.

Reseat hard disk drive x.

 

 

Internal Error CPU Fault

Information only. If the message remains:

 

1.

(Trained service technician only) Reseat the microprocessor.

 

2.

(Trained service technician only) Replace the microprocessor.

 

 

Invalid userid or password received. Userid is w,

Information only.

x, y, z

 

 

 

 

LAN: Command Mode tamper triggered.

Information only.

Possible break in attempt

 

 

 

 

LAN: Telnet tamper triggered. Possible break in

Information only.

attempt

 

 

 

 

LAN: Web Server tamper delay triggered.

Information only.

Possible break-in attempt

 

 

 

 

LAN: Ethernet interface is no longer active

Information only.

 

 

LAN: Ethernet interface is now active

Information only.

 

 

No ISMP Gateway defined for the interconnect

Information only.

network. RSA x is Assuming the Gateway

 

 

 

 

OS Watchdog response disabled by x

Information only.

 

 

 

Chapter 5. Diagnostics 207

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Lenovo TD100X manual Diagnostics