vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action | |
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Central Management Seq error. | 1. | Update the microcode for the Serial Attached | |
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| ||
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| SCSI (SAS)/SATA controller (see “Updating the |
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| firmware” on page 15). |
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| 2. | Update the BIOS code (see “Updating the |
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| firmware” on page 15). |
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| 3. | (Trained service technician only) Replace the |
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| system board. |
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ServeRAID interface timeout. | 1. | Make sure that the ServeRAID controller is | |
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| ||
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| configured correctly. Obtain the basic and |
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| extended configuration status bytes and see the |
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| ServeRAID documentation for more information. |
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| 2. | Reseat the following components: |
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| a. SAS/SATA hard disk drive backplane cable |
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| b. ServeRAID controller |
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| 3. | Replace the components listed in step 2 one at a |
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| time, in the order shown, restarting the server |
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| each time. |
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| |
Battery Low. | Replace the battery module on the RAID controller. | ||
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| |
Abnormal Battery Temperature. | Replace the battery module on the RAID controller. | ||
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Adapter Communication Error. | 1. | Update the RAID controller firmware (see | |
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| ||
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| “Updating the firmware” on page 15). |
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| 2. | Reseat the RAID controller. |
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| 3. | Replace the RAID controller. |
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Adapter CPU Test Error. | 1. | Update the RAID controller firmware (see | |
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| ||
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| “Updating the firmware” on page 15). |
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| 2. | Reseat the RAID controller. |
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| 3. | Replace the RAID controller. |
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Adapter Local RAM Test Error. | 1. | Update the RAID controller firmware (see | |
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| ||
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| “Updating the firmware” on page 15). |
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| 2. | Reseat the RAID controller. |
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| 3. | Replace the RAID controller. |
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Adapter NVSRAM Test Error. | 1. | Update the RAID controller firmware (see | |
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| ||
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| “Updating the firmware” on page 15). |
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| 2. | Reseat the RAID controller. |
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| 3. | Replace the RAID controller. |
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|
Adapter Cache Test Error. | 1. | Update the RAID controller firmware (see | |
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| ||
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| “Updating the firmware” on page 15). |
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| 2. | Reseat the RAID controller. |
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| 3. | Replace the RAID controller. |
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|
