Lenovo TD100X manual Error code, Description, Action

Models: TD100 TD100X

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vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

 

 

 

217-198-xxx

Could not establish drive parameters.

1. Reseat the following components, depending on

 

 

 

 

the server model:

 

 

v Hot-swap models:

 

 

 

a.

Hard disk drive

 

 

 

b. Hard disk drive cable

 

 

 

c.

SAS/SATA controller cable

 

 

 

d.

SAS/SATA controller

 

 

v Simple-swap models:

 

 

 

a.

Hard disk drive

 

 

 

b. Hard disk drive cable

 

 

2. Replace the following components one at a time,

 

 

depending on the server model, in the order

 

 

shown, restarting the server each time:

 

 

v Hot-swap models:

 

 

 

a.

Hard disk drive

 

 

 

b.

SAS/SATA controller cable

 

 

 

c.

SAS/SATA backplane

 

 

 

d.

SAS/SATA controller

 

 

v Simple-swap and non-hot-swap models:

 

 

 

a.

Hard disk drive

 

 

 

b. Hard disk drive cable

 

 

3. (Trained service technician only) Replace the

 

 

system board.

 

 

 

 

 

301-xxx-000

Failed keyboard test.

1. Reseat the keyboard cable.

 

Note: After installing a USB keyboard, you

 

2. Replace the following components one at a time,

 

might have to use the Configuration/Setup

 

in the order shown, restarting the server each

 

Utility program to enable keyboardless

 

time:

 

 

operation and prevent the POST error

 

 

a.

Keyboard

 

message 301 from being displayed during

 

startup.

b. (Trained service technician only) System

 

 

 

board

 

 

 

 

 

302-xxx-xxx

Failed mouse test.

1. Reseat the mouse cable.

 

 

 

 

2. Replace the following components one at a time,

 

 

in the order shown, restarting the server each

 

 

time:

 

 

 

a.

Mouse

 

 

b. (Trained service technician only) System

 

 

 

board

 

 

 

 

 

Chapter 5. Diagnostics 201

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Lenovo TD100X manual Error code, Description, Action