vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action | |
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Failed memory test. | 1. | Reseat the DIMMs. | |
| Note: n = | ||
| 2. | Replace the following components one at a time, | |
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| ||
| 99 = Both DIMMs in the pair failed |
| in the order shown, restarting the server each |
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| time: | |
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| |
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| a. DIMM pair |
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| b. (Trained service technician only) System |
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| board |
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Failed system cache test. | 1. | (Trained service technician only) Reseat | |
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| ||
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| microprocessor n. |
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| 2. | Replace the following components one at a time, |
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|
| in the order shown, restarting the server each |
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|
| time: |
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|
| a. (Trained service technician only) |
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|
| Microprocessor n |
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|
| b. (Trained service technician only) System |
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| board |
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Failed CD or DVD test. | 1. | Run the test again with a different CD or DVD. | |
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| ||
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| 2. | Reseat the CD or DVD drive cable. |
|
| 3. | Replace the following components one at a time, |
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|
| in the order shown, restarting the server each |
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|
| time: |
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| a. CD or DVD drive |
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|
| b. (Trained service technician only) System |
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|
| board |
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|
Failed fixed disk test. | 1. | Reseat hard disk drive 1. | |
| Note: If RAID is configured, the fixed disk | ||
| 2. | Replace hard disk drive 1. | |
| number refers to the RAID logical array. | ||
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| |
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Failed fixed disk test. | 1. | Reseat hard disk drive 2. | |
| Note: If RAID is configured, the fixed disk | ||
| 2. | Replace hard disk drive 2. | |
| number refers to the RAID logical array. | ||
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| |
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|
Failed fixed disk test. | 1. | Reseat hard disk drive 3. | |
| Note: If RAID is configured, the fixed disk | ||
| 2. | Replace hard disk drive 3. | |
| number refers to the RAID logical array. | ||
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| |
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Failed fixed disk test. | 1. | Reseat hard disk drive 4. | |
| Note: If RAID is configured, the fixed disk | ||
| 2. | Replace hard disk drive 4. | |
| number refers to the RAID logical array. | ||
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| |
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