vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action |
| |
|
|
|
|
|
I9990305 | An operating system was not found. | 1. | Make sure that a bootable operating system is | |
|
| |||
|
|
| installed. To determine whether an operating | |
|
|
| system is one of the devices in the startup | |
|
|
| sequence, run the Configuration/Setup Utility | |
|
|
| program (see the User’s Guide on the IBM | |
|
|
| System x3400 Documentation CD). | |
|
| 2. | Run the hard disk drive diagnostic tests. | |
|
| 3. | Reseat the following components, depending on | |
|
|
| the server model: | |
|
|
| v | |
|
|
| a. | Hard disk drive |
|
|
| b. Hard disk drive cable | |
|
|
| c. Hard disk drive backplane | |
|
|
| v | |
|
|
| a. | Hard disk drive |
|
|
| b. Hard disk drive cable | |
|
| 4. | Replace the following components one at a time, | |
|
|
| depending on the server model, in the order | |
|
|
| shown, restarting the server each time: | |
|
|
| v | |
|
|
| a. | Hard disk drive |
|
|
| b. Hard disk drive cable | |
|
|
| c. Hard disk drive backplane | |
|
|
| v | |
|
|
| a. | Hard disk drive |
|
|
| b. Hard disk drive cable | |
|
| 5. | (Trained service technician only) Replace the | |
|
|
| system board. | |
|
|
|
|
|
I9990650 | AC power has been restored. | 1. | Reseat the power cords. | |
|
| |||
|
| 2. | Check for interruption of the external power. | |
|
| 3. | Replace the power cords. | |
|
| 4. | For | |
|
|
| backplane. | |
|
|
|
|
|