Lenovo TD100X manual Error code, Description, Action

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code	Description	Action
00019502	Processor 2 is not functioning; check VRM	1.	(Trained service technician only) Reseat
	and processor LEDs.
			microprocessor 2.
		2.	Replace the following components one at a time,
			in the order shown, restarting the server each
			time:
			a. (Trained service technician only)
			Microprocessor 2
			b. (Trained service technician only) System
			board
00019701	Processor 1 failed the built-in self-test	1.	(Trained service technician only) Reseat
	(BIST).
			microprocessor 1. If two microprocessors are
			installed, remove microprocessor 1 and replace it
			with microprocessor 2 to determine if the
			microprocessor or the system board failed.
		2.	Replace the following components one at a time,
			in the order shown, restarting the server each
			time:
			a. (Trained service technician only)
			Microprocessor 1
			b. (Trained service technician only) System
			board
00019702	Processor 2 failed the built-in self-test	1.	(Trained service technician only) Reseat
	(BIST).
			microprocessor 2.
		2.	Replace the following components one at a time,
			in the order shown, restarting the server each
			time:
			a. (Trained service technician only)
			Microprocessor 2
			b. (Trained service technician only) System
			board
01298001	No update data for processor 1.	1.	Make sure that all microprocessors have the
			same cache size (see “Using the
			Configuration/Setup Utility program” on page 16.
		2.	Update the BIOS code (see “Updating the
			firmware” on page 15).
		3.	(Trained service technician only) Reseat
			microprocessor 1.
		4.	(Trained service technician only) Replace
			microprocessor 1.

166ThinkServer TD100 and TD100x: Hardware Maintenance Manual