Optional-device problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

 

A Lenovo optional device that

1.

Make sure that:

was just installed does not

 

v The device is designed for the server (see http://www.lenovo.com/support).

work.

 

v You followed the installation instructions that came with the device and the

 

 

device is installed correctly.

 

 

v You have not loosened any other installed devices or cables.

 

 

v You updated the configuration information in the Configuration/Setup Utility

 

 

program. Whenever memory or any other device is changed, you must

 

 

update the configuration.

 

2.

Reseat the device that you just installed.

 

3.

Replace the device that you just installed.

 

 

 

A Lenovo optional device that

1.

Make sure that all of the hardware and cable connections for the device are

used to work does not work

 

secure.

now.

 

2.

If the device comes with test instructions, use those instructions to test the

 

 

 

device.

 

3.

Reseat the failing device.

 

4.

Replace the failing device.

 

 

 

Chapter 5. Diagnostics 181

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Lenovo TD100X manual Optional-device problems