vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action |
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178x | Fixed disk error. | 1. | Run the hard disk drive diagnostic tests on drive | |
| Note: x is the drive that has the error. | |||
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| x (see “Running the diagnostic programs” on | ||
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| page 189. | |
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| 2. | Reseat the hard disk drive cables. | |
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| 3. | Replace the hard disk drive cables. | |
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| 4. | Run the hard disk drive diagnostics tests on drive | |
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| x. |
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| 5. | Reseat the following components, depending on | |
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| the server model: | |
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| v | |
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| a. Hard disk drive x | |
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| b. Hard disk drive x cable | |
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| c. | Optional adapter cable |
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| d. | SAS/SATA backplane |
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| v | |
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| a. Hard disk drive x | |
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| b. Hard disk drive x cable | |
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| c. | Optional adapter cable |
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| d. | SATA backplate |
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| 6. | Replace the following components one at a time, | |
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| depending on the server model, in the order | |
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| shown, restarting the server each time: | |
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| v | |
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| a. Hard disk drive x | |
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| b. Hard disk drive cable | |
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| c. | Optional adapter cable |
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| d. | SAS/SATA backplane |
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| v | |
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| a. Hard disk drive x | |
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| b. Hard disk drive x cable | |
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| c. | Optional adapter cable |
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| d. | SATA backplate |
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| 7. | (Trained service technician only) Replace the | |
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| system board. | |
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1800 | Unavailable PCI hardware interrupt. | 1. | Run the Configuration/Setup Utility program and | |
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| adjust the adapter settings. | |
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| 2. | Remove each adapter one at a time, restarting | |
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| the server each time, until the problem is isolated. | |
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