vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action | ||
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1600 | The service processor is not functioning. | 1. | If the optional Remote Supervisor Adapter II | |
| Note: Depending on which device is | |||
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| SlimLine is installed: | ||
| installed, the service processor is the |
| ||
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| a. | Update the Remote Supervisor Adapter II | |
| optional Remote Supervisor Adapter II |
| ||
|
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| SlimLine firmware (see “Updating the | |
| SlimLine or the BMC. |
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| |
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| firmware” on page 15. | |
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| |
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| b. Replace the Remote Supervisor II SlimLine. | |
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| 2. | Update the BMC firmware (see “Updating the | |
|
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| firmware” on page 15). | |
|
| 3. | (Trained service technician only) Replace the | |
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| system board. | |
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|
1604 | Machine type mismatch. | 1. | Run the Configuration/Setup Utility program, | |
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| |||
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| select Load Default Settings, and save the | |
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| settings. | |
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| 2. | Update the BIOS code and BMC firmware (see | |
|
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| “Updating the firmware” on page 15). | |
|
| 3. | (Trained service technician only) Replace the | |
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|
| system board. | |
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|
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|
1762 | Fixed disk configuration error. | 1. | Run the Configuration/Setup Utility program, | |
|
| |||
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|
| select Load Default Settings, and save the | |
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| settings. | |
|
| 2. | Reseat the following components: | |
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|
| v | SAS cables |
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| v SAS hard disk drive | |
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| v | SAS backplane |
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| 3. | Replace the components listed in step 2 one at a | |
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|
| time, in the order shown, restarting the server | |
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|
| each time. | |
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| 4. | (Trained service technician only) Replace the | |
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| system board. | |
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