vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

001-292-000

Core system: failed/CMOS checksum failed.

Load the BIOS default settings by using the

 

 

Configuration/Setup Utility program, and run the test

 

 

again (see “Using the Configuration/Setup Utility

 

 

program” on page 16).

 

 

 

 

005-xxx-000

Failed video test.

1.

Reseat the video adapter, if one is installed.

 

 

 

 

2.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

011-xxx-000

Failed COM1 serial port test.

1.

Check the loopback plug that is connected to the

 

 

 

 

 

externalized serial port.

 

 

2.

Check the cable from the externalized serial port

 

 

 

to the system board.

 

 

3.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

015-xxx-001

Failed USB test.

(Trained service technician only) Replace the system

 

 

board.

 

 

 

 

015-xxx-198

Remote Supervisor Adapter II SlimLine

1.

If a Remote Supervisor Adapter II SlimLine is

 

installed or USB device connected during

 

 

installed as an option, remove it and run the test

 

USB test.

 

 

 

again.

 

 

 

 

 

2.

Remove all USB devices and run the test again.

 

 

3.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

020-xxx-000

Failed PCI Interface test.

1.

Reseat the PCI, PCI-X, or PCI Express adapter.

 

 

 

 

2.

Replace the following components one at a time,

 

 

 

in the order shown, restarting the server each

 

 

 

time:

 

 

 

a. Adapter

 

 

 

b. (Trained service technician only) System

 

 

 

board

 

 

 

 

030-265-001

Communication Error.

1.

Update the microcode for the Serial Attached

 

 

 

 

 

SCSI (SAS)/SATA controller (see “Updating the

 

 

 

firmware” on page 15).

 

 

2.

Update the BIOS code (see “Updating the

 

 

 

firmware” on page 15).

 

 

3.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

030-266-001

A SAS/SATA Channel Error.

1.

Update the microcode for the onboard Serial

 

 

 

 

 

Attached SCSI (SAS)/SATA controller (see

 

 

 

“Updating the firmware” on page 15).

 

 

2.

Update the BIOS code (see “Updating the

 

 

 

firmware” on page 15).

 

 

3.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

192ThinkServer TD100 and TD100x: Hardware Maintenance Manual

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Lenovo TD100X manual ThinkServer TD100 and TD100x Hardware Maintenance Manual