vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Action | |
Alert not accepted from system x; type:y, | Information only. |
sender’s ID:z |
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ASM Reset | Information only. |
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ASM Reset due to x, Instruction Fault: y | Information only. |
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|
ASM Reset due Watchdog timeout | Information only. |
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|
ASM Reset was caused by restoring default | Information only. |
values |
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ASM Reset was initiated by the user | Information only. |
|
|
Cable: Service processor not present | 1. Check the pins and connectors on the cable that connects the |
| |
| Remote Supervisor Adapter II SlimLine or other service |
| processor adapter to the Remote Supervisor Adapter SlimLine |
| connector on the system board (see |
| connectors” on page 12 for the location of the connector). |
| 2. Reseat the cable (both ends) from the Remote Supervisor |
| Adapter II SlimLine or other service processor adapter to the |
| Remote Supervisor Adapter SlimLine connector on the system |
| board. |
Configuration error recovery on the
CPU x over temperature | 1. | Make sure that the heat sink has good airflow and is not |
| ||
|
| obstructed. |
| 2. | Reseat the following components: |
|
| a. Heat sink cable |
|
| b. (Trained service technician only) Heat sink |
|
|
|
DASD controller removal | 1. | Make sure that the onboard SAS/SATA controller cable is not |
| ||
|
| damaged. |
| 2. | Reseat the onboard SAS/SATA controller cable. |
| 3. | Replace the onboard SAS/SATA controller cable. |
|
| |
DHCP failure,no IP@ assigned- | Information only. | |
RETRYING!,rc=xxx,count=yyy |
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|
|
| |
Dialback failed for userid w. Could not connect | Information only. | |
at phone number x, y, z |
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|
| |
ENET[eee] DHCP- | Information only. | |
HstNme=a,DN=b,IP@=ccc.ccc.ccc.ccc |
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|
GW@=ddd.ddd.ddd.ddd, NMsk=fff.fff.fff.fff, |
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DNS1@=ggg.ggg.ggg.ggg, |
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DNS2@=hhh.hhh.hhh.hhh |
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| |
ENET[eee] | Information only. | |
IP@=ccc.ccc.ccc.ccc, GW@=ddd.ddd.ddd.ddd, |
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|
NetMsk=fff.fff.fff.fff |
|
|