vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action | |
|
|
|
|
System Management: Failed. Unable to | 1. | Update the firmware (BIOS, service processor, | |
| communicate with ASM. It may be busy. | ||
|
| and diagnostics; see “Updating the firmware” on | |
| Run the test again. |
| |
|
| page 15). | |
|
|
| |
|
| 2. | Run the diagnostic test again. |
|
| 3. | Correct other error conditions (including failed |
|
|
| |
|
|
| logged in the Remote Supervisor Adapter II |
|
|
| SlimLine |
|
| 4. | Disconnect all server and option power cords |
|
|
| from the server, wait 30 seconds, reconnect the |
|
|
| power cords, and retry. |
|
| 5. | Reseat the Remote Supervisor Adapter II |
|
|
| SlimLine. |
|
| 6. | Replace the Remote Supervisor Adapter II |
|
|
| SlimLine. |
|
|
|
|
System Management: Failed. Unable to | 1. | Update the firmware (BIOS, service processor, | |
| communicate with ASM. It may be busy. | ||
|
| and diagnostics; see “Updating the firmware” on | |
| Run the test again. |
| |
|
| page 15). | |
|
|
| |
|
| 2. | Run the diagnostic test again. |
|
| 3. | Correct other error conditions (including failed |
|
|
| |
|
|
| logged in the Remote Supervisor Adapter II |
|
|
| SlimLine |
|
| 4. | Disconnect all server and option power cords |
|
|
| from the server, wait 30 seconds, reconnect the |
|
|
| power cords, and retry. |
|
| 5. | Reseat the Remote Supervisor Adapter II |
|
|
| SlimLine. |
|
| 6. | Replace the Remote Supervisor Adapter II |
|
|
| SlimLine. |
|
|
|
|
System Management: Failed. Unable to | 1. | Update the firmware (BIOS, service processor, | |
| communicate with ASM. It may be busy. | ||
|
| and diagnostics; see “Updating the firmware” on | |
| Run the test again. |
| |
|
| page 15). | |
|
|
| |
|
| 2. | Run the diagnostic test again. |
|
| 3. | Correct other error conditions (including failed |
|
|
| |
|
|
| logged in the Remote Supervisor Adapter II |
|
|
| SlimLine |
|
| 4. | Disconnect all server and option power cords |
|
|
| from the server, wait 30 seconds, reconnect the |
|
|
| power cords, and retry. |
|
| 5. | Reseat the Remote Supervisor Adapter II |
|
|
| SlimLine. |
|
| 6. | Replace the Remote Supervisor Adapter II |
|
|
| SlimLine. |
|
|
|
|