Solving print quality problems

Solving print quality problems

Problem

Action

Print is too light.

• The toner may be low. To utilize the remaining toner, remove the

 

cartridge by gripping the handles with both hands. With the cartridge

 

arrows pointing downward, shake the print cartridge back and forth.

ABC

Reinstall the cartridge and then press Go.

• Change the Toner Darkness setting in the Quality Menu.

DEF

• If you are printing on an uneven print surface, change the Paper

Type.

 

Weight and Paper Texture settings in the Paper Menu. See Paper

 

• Verify that the correct print media is being used.

Toner smears or print

• If you are printing on an uneven print surface, change the Paper

comes off the page.

Weight and Paper Texture settings in the Paper Menu. See Paper

 

Type.

 

• Verify that the print media is within the printer specifications. See

ABC

Identifying print media sources and specifications for more

details.

DEF

If the problem continues, contact the Lexmark Customer Support

Center at 1-859-232-3000 or http://support.lexmark.com.

 

Toner appears on the back

Toner is on the transfer roll. To help prevent this, do not load print media

of the printed page.

that is smaller than the page size of the job to be printed.

 

Open and close the printer upper front door to run the printer setup

 

cycle and clean the transfer roll.

Toner fog or background

• Check the print cartridge to make sure it is installed correctly.

shading appears on the

• Change the print cartridge. See Replacing the print cartridge for

page.

more details.

 

 

• If the problem continues, change the charge roll. See Replacing the

ABC

charge roll for more details.

 

DEF

 

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Lexmark 630 manual Solving print quality problems, Type, Identifying print media sources and specifications for more