Solving option problems

 

 

 

Option

Action

Internal print

• Make sure the internal print server (also called an internal network adapter or

server

INA) is securely connected to the printer system board.

 

 

• Make sure you are using the correct cable, that it is securely connected, and

 

 

that the network software is correctly set up.

 

 

Refer to the drivers CD that shipped with your printer for more details.

 

 

Output expander

Make sure the connection between each output expander or the connection

 

 

between the output expander and the printer is secure. If the output expander is

 

 

listed on the menu settings page, but print media jams when it exits the printer

 

 

and enters the output expander, it may not be properly installed. Reinstall each

 

 

output expander.

 

 

Printer memory

Check to make sure printer memory is securely connected to the printer system

 

 

board.

 

 

USB/Parallel

• Make sure the USB/parallel interface card is securely connected to the printer

interface

system board.

 

 

• Make sure you are using the correct cable and that it is securely connected.

 

 

 

 

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