
Understanding the printer messages
Message | What this message means | What you can do |
37 Insufficient Memory | The printer memory is full and cannot | • Press Go to clear the message |
| continue processing current print jobs. | and continue the current print |
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| job. The printer frees memory by |
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| deleting the oldest held job and |
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| continues deleting held jobs until |
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| there is enough printer memory |
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| to process the job. |
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| • Press Stop to clear the message |
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| without deleting any held jobs. |
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| The current job may not print |
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| correctly. |
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| • Press Menu to open the Job |
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| Menu and cancel the current job. |
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| • To avoid this error in the future: |
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| – Delete fonts, macros, and |
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| other data in printer memory. |
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| – Install additional printer |
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| memory. |
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| Note: The messages 37 |
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| Insufficient Memory and Held |
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| Jobs may be lost alternate on |
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| the display. |
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| See also: Accessing held jobs |
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| from the operator panel; Held |
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| Jobs may be lost; Held Jobs May |
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| Not Be Restored |
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38 Memory Full | The printer is processing data, but the | • Press Go to clear the message |
| memory used to store pages is full. | and continue printing the job. The |
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| job may not print correctly. |
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| • Press Menu to open the Job |
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| Menu and cancel the current job. |
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| • To avoid this error in the future: |
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| – Simplify the print job by |
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| reducing the amount of text or |
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| graphics on a page and |
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| deleting unnecessary |
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| downloaded fonts or macros. |
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| – Install additional printer |
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| memory. |
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| See also: Canceling a print job |
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