![](/images/new-backgrounds/1158322/158322305x1.webp)
24x Paper Jam Check Tray x
Across three trays
This type of jam may occur if you are using
1Pull the tray out of the support unit. If only a short section of the print media is visible, do not pull down to remove the print media.
2Gently slide the tray back into the support unit.
3Pull the tray out of the support unit that is above the tray you just closed.
4Pull the print media either up or down. If it does not pull easily one way, try the other way.
5Slide the tray back into the support unit.
Note: With this type of jam, there may be another jam under the print cartridge. Remove
the cartridge and any jammed print media, and then reinstall the cartridge.
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