Solving problems with the optional 2000-sheet drawer | Lexmark 630

Solving option problems

Solving problems with the optional 2000-sheet drawer

	Problem	Solution
	The elevator tray does not raise when the	Check the following:
	loading door is closed, or the elevator tray	• The printer is properly attached to the 2000-sheet drawer.
	does not lower when the door is opened
	does not lower when the door is opened	• The printer is powered on.
	and the elevator button is pushed.	• The printer is powered on.
		• The power cord is plugged firmly into the back of the
		2000-sheet drawer.
		• The power cord is plugged into an outlet.
		• The outlet has power to it.

	The elevator tray lowers unexpectedly.	Check to see if your printer is out of print media or has a jam.

	More than one sheet of print media is fed	Remove the print media in the printer paper path and check the
	or a sheet is fed improperly.	stack to ensure the print media has been loaded properly. Be
		sure to remove the top and bottom sheets of each ream of paper
	A jam occurs.
	A jam occurs.	that is loaded.

	Rubber feed rollers do not turn to advance	Check the following:
	print media.	• The power cord is plugged firmly into the back of the
		• The power cord is plugged firmly into the back of the
		2000-sheet drawer.
		• The power cord is plugged into an outlet.
		• The outlet has power to it.

	Consistent misfeeds or jams in the	Try the following:
	drawer.	• Flex the paper.
		• Flex the paper.
		• Turn the print media over.
		Check the following:
		• Drawer is properly installed.
		• Print media is loaded correctly.
		• Print media is not damaged.
		• Print media meets specifications.
		• Guides are positioned correctly for the print media size
		selected.

	Service Messages	A service message indicates printer failure that may require
		service.
		Turn the printer off, wait about 10 seconds, and then turn the
		printer on.
		If the error recurs, write down the error number, the problem, and
		a detailed description. Call for service.

	Short Paper Error	Make sure the size selector knob is set to the correct print media
		size.

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Image 118

Lexmark 630 manual Solving problems with the optional 2000-sheet drawer, Problem Solution

Contents

T630, T632 Contents Contents Clearing jams 120 Administration 174 Contents 280 Page Trademarks Trademarks Trademarks Licensing notice Licensing notice Safety information Safety informationWithout a network card installed Electronic emission notices Electronic emission notices Industry Canada compliance statement With a network card installed Japanese Vcci notice United Kingdom Telecommunications Act Laser notice Noise emission levelsEnergy Star Noise emission levels Statement of limited warranty Statement of limited warranty Extent of warranty Additional rights Identifying printers Basic models Configured models Identifying printers Tips on storing print media Tips for successful printingSending a job to print Avoiding jams Canceling from the printer operator panel Canceling a print jobCanceling a print job Canceling a job from the desktop Canceling a job from a computer running WindowsCanceling a job from the taskbar Canceling a job from a Macintosh computer Printing the menu settings Printing the menu settingsPrinting a font sample list Printing a confidential job Printing a directory listPrinting a directory list Entering a personal identification number PIN Printing folio and statement sizesPrinting folio and statement sizes Printing folio and statement sizes Print media guidelines Paper characteristicsPaper Print media guidelines Recommended paper Unacceptable paper Selecting paper Selecting preprinted forms and letterhead Printing on letterhead Selecting prepunched paper Transparencies Selecting transparencies Envelopes Labels Card stock Storing print mediaStoring print media Identifying print media sources and specifications Identifying print media sources and specifications Output FinisherSupport Envelope Universal2DL Envelope B5 Envelope 176 x 250 mm Identifying print media sources and specifications Maximum PaperGrain long1 Integrated forms Grain short1Labels-maximum2 Envelopes Media weight ¾ Envelope Folio2Statement2 C5 Envelope Short Maximum grainLong Labels upper Loading print media in standard and optional trays Loading print mediaLoading print media Loading print media in standard and optional trays Size indicators Load line Loading print media in optional universally adjustable trays Without a finisher installed Loading letterhead With a finisher installed Using and loading the multipurpose feeder Using and loading the multipurpose feederPrint media dimensions Capacity Simplex Duplex Loading the multipurpose feeder Using and loading the multipurpose feeder Using and loading the multipurpose feeder Stack height limiter Loading paper and transparencies Loading envelopes Neither a duplex unit nor a finisher attached Duplex unit, but no finisher attached Finisher, but no duplex unit attached Both a duplex unit and a finisher attached Using and loading the multipurpose feeder Closing the multipurpose feeder Using and loading the optional envelope feeder Using and loading the optional envelope feeder Using and loading the optional envelope feeder Using and loading the optional envelope feeder Using and loading the optional 2000-sheet drawer Using and loading the optional 2000-sheet drawer Elevator button Using and loading the optional 2000-sheet drawer Changing the print media size for the 2000-sheet drawer A5LGL B5EXEC A4 LTR Duplex printing on letterhead Using the duplex functionLinking trays Linking trays Using the duplex function Using Duplex BindLong Edge Using the output bins Using the output bins Using the output bins Using the support extension in the standard bin Using the support extension in the standard bin Maintaining your printer Determining the status of supplies Ordering a print cartridge Conserving suppliesOrdering supplies Conserving supplies Prebate print cartridges1 Maintenance kitOrdering supplies Regular cartridges without Prebate terms and conditions Ordering a transfer roller Ordering a charge rollOrdering pick rollers Ordering staple cartridges Ordering a label fuser cleanerStoring supplies Storing supplies Removing the used print cartridge Storing the print cartridgeReplacing the print cartridge Storing the print cartridge Cleaning the printer Replacing the print cartridge Installing the new print cartridge Slot Tab Replacing the charge roll Replacing the charge roll Remove any packaging from the new charge roll Replacing the charge roll Replacing the charge roll Replacing the transfer roller Replacing the transfer roller Replacing the transfer roller Replacing the transfer roller Replacing the transfer roller Replacing the pick rollers Replacing the pick rollers Replacing the pick rollers 100 Replacing the label fuser cleaner Replacing the label fuser cleaner 102 103 Replacing the staple cartridge Replacing the staple cartridge Removing a used staple cartridge Installing a new staple cartridge 107 Printer maintenance when printing on labels Resetting the maintenance counterPrinter maintenance when printing on card stock Resetting the maintenance counter Solving basic printer problems Checking an unresponsive printer Solving printing problems Solving display problemsSolving display problems Solving network printing problems Solving printing problemsYour printer. See Identifying print media sources Specifications Optional output bins. See Identifying print media sources Identifying print media sources and specifications for more Solving print quality problemsSolving print quality problems Type ABC DEF Solving option problems Solving option problems Standard and optional trays for more details Optional envelope feeder for more details 117 Solving problems with the optional 2000-sheet drawer Problem Solution Contacting service Solving network printing problemsSolving other problems Solving network printing problems Avoiding jams Avoiding jams hints Before removing jams Before removing jams Identifying the print media path Identifying the print media path Accessing jam areas 131 125128 135 201 Paper Jam Remove Cartridge 126 127 Paper Jam Open Rear Door Before reaching the standard output bin While exiting to the standard output bin 23x Paper Jam 132 133 134 Paper Jam Check Duplex and 233 Paper Jam Check Duplex 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 24x Paper Jam Check Tray On the incline surface of a tray or across two trays Across three trays Across a tray, the duplex unit, and the standard tray 155 156 Paper Jam Check MP Feeder Paper Jam Check Env Feeder At entry into the envelope feeder Between the envelope feeder and the printer 27x Paper Jam Check Bin An optional output bin Long section of the print media is visible Short section of the print media is visible Between output bins 28x Paper Jam Optional 2000-sheet drawer Clearing stapler jams Clearing stapler jams Staple Jam Check Stapler 168 169 170 171 172 173 Disabling operator panel menus Enabling menus Understanding fonts Restoring factory default settingsRestoring factory default settings Typefaces and fonts Understanding fonts Weight and stylePitch and point size Bitmapped and scalable fonts Resident fonts PCL 6 emulation PostScript 3 emulation 179 180 181 182 183 Symbol sets for PCL 6 emulation Symbol setsReadability disclaimer Using the Local Printer Setup Utility Using the Local Printer Setup UtilityDownloadable fonts PostScript Settings Paper Settings Finishing Settings PCL Emulation SettingsUSB Settings Setup Settings Quality Settings Parallel Settings Using the Print and Hold function Using the Print and Hold functionAccessing held jobs from the operator panel Selecting a user name Recognizing when format errors occur Repeat Print Verify Print Reserve PrintConfidential jobs Removing optional cards Removing optional cards Removing optional printer memory and other option cards 192 193 194 Removing an option card 196 Reattaching the shield and closing the doors 198 Removing the envelope feeder Removing optionsRemoving options 200 Removing an optional output bin 202 203 204 205 206 Understanding the operator panel Using the operator panel buttonsIndicator light Understanding the operator panel Using the operator panel buttons See Entering a personal identification number PIN Using the operator panel to change printer settings Using the operator panel to change printer settings Menus Disabled Menus Disabled Using the printer menus Using the printer menus Select a menu or menu item for more details Finishing Menu Paper Size Paper MenuPaper Source Tray x Tray MP Feeder Env Feeder Manual Paper Manual Env Manual Pap Size Manual Env Size Paper TypeTray x Size Env Feeder Size Transparency Letterhead Paper Labels Card Stock Envelope Transparency Universal SetupCustom Types Inches Millimeters Configure Bins Output Bin Overflow Bin Assign Type/Bin Substitute Size Configure MPEnvelope Enhance Trnsprncy Text Custom x Texture Paper WeightPaper Texture Smooth Normal Rough Light Normal Heavy Trnsprncy Weight Custom x WeightPaper Loading Duplex Duplex Finishing MenuDuplex Bind Collation CopiesBlank Pages 999 Separator Sheets Separator Source Multipage Order Multipage PrintHorizontal Vertical Rev Horizontal Rev Vertical Multipage Border Multipage ViewStaple Job Offset Pages Utilities MenuStaple Prime Src None Stacks all sheets directly on top of each other Print Fonts Print Net x SetupPrint Menus Hex Trace Remove Held Jobs Job Acct Stat Do Not Restore Factory DefaultsRestore Print Directory Format Flash Defragment Flash Job Acct Stat Job MenuFormat Disk Hex Trace Confidential Job Held Jobs Cancel Job Reset Printer Print Buffer Reset Active BinCancel Fax Prime Stapler PictureGrade Print Resolution Toner Darkness Abort RestorePrint Resolution Quality Menu Toner Darkness Setup MenuPictureGrade Printer Language Power Saver240 Resource Save Print TimeoutDownload Target Disabled Disables Wait Timeout Wait TimeoutJam Recovery Auto Continue Display Language Alarm ControlProtect Auto Toner Alarm Staple Alarm Job Accounting Font Name PCL Emul MenuFont Source Lines per Point Size Symbol SetPitch Lines per OrientationA4 Width Tray Renumber Auto CR after LF PostScript Menu Print PS ErrorFont Priority Print PS Error Auto LF after CR Annotation Orientation Halftone Yes Printer Use the printer default halftone screen PCL SmartSwitchParallel Menu PS SmartSwitch NPA Mode Advanced Status Parallel BufferJob Buffering 3K to maximum Protocol Parallel ModeHonor Init Network Menu MAC Binary PS 253 Network Buffer Network x Setup Std Net SetupUSB Menu 256 USB Buffer Serial Menu 259 Serial Buffer Serial Protocol Robust XON Baud Honor DSR Data BitsParity Even Odd None Ignore Help Menu Quick Reference Understanding the printer messages Understanding the printer messages See also Replacing the print Cartridge See also Entering a personal See also Disk Recovery x/5 yyy%See also Enabling menus Identification number PIN Memory See also Using the PrintHold function 37 Insufficient See also 37 Insufficient Memory Resetting the maintenance See also Using and loadingSee also Maintenance kit Multipurpose feeder See also Printing a confidential Job See also Print Fonts Menu settingsSee also Printing a directory list See also Job Acct Stat See also Using the operator See also Contacting servicePanel to change printer settings Restore Default settingsSee also Accessing held jobs See also Restoring factory See also Clearing jams See also Print media guidelines From the operator panel Held Not Be RestoredInsufficient Memory Jobs may be lost Held Jobs May Firmware Card Complex4x Unsupported Defective Flash See also Serial Buffer See also Parallel Buffer Cards Removing an optional See also Removing optionalPrinter memory and other option Flash memory card or optional Maintenance counter See also ResettingSee also Format Disk Index Index 282 283 284 285 286 287 288 289 290